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Summit Yashshree Suites and Spa
Ranked #19 of 100 Hotels in Darjeeling
Reviewed 20 June 2013

We stayed in this hotel for two nights from 7th June to 9th June, 2013. Hotel is very much near to Mall Road, only 5 minutes’ walk. Good location for those who want to stay near market. Food is very good. Staff is friendly and Helpful. Rooms are not very big but spacious enough. Bathroom is just average. Room Service – Good.
Spa - In the Name of Spa they have only massage facility. No Gym or Play room for children

  • Stayed: June 2013, travelled with family
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2  Thank jigyasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest,

Namaste!

Thank you so much for choosing Summit Hotels and Resorts and for your review on TripAdvisor.

We are glad to know that the overall stay with us was comfortable and the impression of our resort could win your heart.

We look forward to your return and to welcoming you back.

Best Regards,
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (408)
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394 - 400 of 408 reviews

Reviewed 14 June 2013

Property is closely located to the city center, mall road. Great professional service. The rooms are spacious and modern with LCD tv's. Restaurant is the best part of the whole place with great food. Customer service is good and staff are very friendly. However, cleanliness needs to be improved. Total value for money.

Room Tip: Take Room the double room on 1st or 2nd floor
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  • Stayed: June 2013, travelled with family
    • Value
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Thank Ajay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest,

Namaste!

Thank you so much for choosing Summit Hotels and Resorts and for your review on TripAdvisor.

We are glad to know that the overall stay with us was comfortable and the impression of our resort could win your heart.

We look forward to your return and to welcoming you back.

Best Regards,
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2013

The property is located near mall road. The rooms are wonderfully decorated and spacious. The hotel is great with Hospitality. The Bathrooms have a small poster saying " Think before wasting water, it is precious in hilly areas". I think its perfectly alright to say so, there is no shortage of water.The food is excellent with good variety. staff behaviour is at its best. They make sure you have a wonderful stay. The hotel is in a beautiful builiding, so there is no garden area.The rooms overlook the city below.I loved my stay at this place and highly recommend the hotel to everybody.

Room Tip: Choose rooms on third floor for excellent views and being upside from road are more peaceful.
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  • Stayed: June 2013, travelled with family
    • Value
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Thank SoniaLuthra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest,

Namaste!

Thank you for the five star comments on your stay here at the Summit Hotels and Resorts. The team have already received your positive feedback and were very grateful for the review.

We strive to provide Exceptional Value. Exceptional services to all our esteemed guest and it brings much happiness in us when it is being recognized.

I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Best Regards,
Guest Relation Manager

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Reviewed 16 May 2013

Centrally located , spacious and clean rooms , great food and excellent service .so warm and friendly was the manager and staff felt like home. Would definitely check in the nxt time we are in Darjeeling

  • Stayed: May 2013
    • Value
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Thank shreik303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest,

Namaste!

Summit Hotels and Resorts endeavors to make every guest comfortable and a memorable one. Compliments as generous as yours go a long way to encourage and to motivate us to work harder to achieve the ultimate goal of excellence.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2013

When i came to darjeeling,Climate are good but very crowdy & dirty city,outside the darjeeling are fantastic,very classic school & college have this city.
Hotel Yashshree are fantastic ,Room are very touch & buddist Pic are great.
dinning area are very clean & services are fantastic,
One of request to Owner that Yr all Summitt have very big Property & you are beloves buddha so kindly given seperate kichen for veg & none veg on oppsite direction for Pure Veg Comfort,
not given in house.

Room Tip: Prefer Room which are seperate than all.
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  • Stayed: April 2013, travelled with family
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Thank aashit1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest,

Namaste!

Summit Hotels and Resorts endeavors to make every guest comfortable and a memorable one. Compliments as generous as yours go a long way to encourage and to motivate us to work harder to achieve the ultimate goal of excellence.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2013

on a filthy road in darjeeling, the Gr. flr of the commercial complex ( probably owned by summit) has been rented out and the 1st floor is this star hotel 'summit yashree". Like a budget hotel you climb up the stairs to get to the reception and again one more floor to the rooms.Honestly for 8000/night, if the complex belongs to summit, the reception and diner should have been on the ground. Rotis were always in short supply (we stayed 2 nights) and "water shortage" notices in the toilet gives an uneasy feeling during one's star hollidays

Room Tip: Don't submit to Summit yashree
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  • Stayed: May 2013, travelled as a couple
    • Value
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1  Thank gandheker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest!

Namaste!

Thank you for choosing to stay with us at the Summit Hotels and Resorts and for your valuable feedback.

It is really disappointing to note that we could not meet your expectations during your visit. I can assure you that it is absolutely uncharacteristic of our hotel and I sincerely regret that this has happened. Please accept my sincere apologies for the lapse.

Request you to kindly allow us the privilege of having you at The Summit once more and hence give us another opportunity to exhibit the changes and improvements post your feedback.

Looking forward to your return.

Best Regards,
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2013

On the whole good place but not worthy of the price tag one ends up paying.
Couple of points:
1) WiFi only works at reception, though at the time of check-in you're promised WiFi connectivity to your rooms but soon you'd know it isn't true. Problem with WiFi connectivity in rooms is, one, the signal strength and two, even if you stand close to the outside WiFi router it connects but internet doesn't work. What we learnt - customer service like many budget hotels try to lure you just to get you checked in.....

2) We're a non-smoking couple, our room had the smell that comes from cigarette, we waited for smell to sub-side but seldom does this happen, when complained to reception; they told us the chemical they use for mopping might be the reason for this. I had to tell him that this isn't the first time I'm staying in a hotel and then had one of their housekeeping staff admit to the reception that it was indeed the cigarette smell. Now, the reception guy agreed to switch the rooms. What we learnt, again the same thing as above....

3) At this rate on a hill station, you expect some sort of heating arrangement to keep the rooms warm. We were told that there was none, not to say we got cold but outside our blankets it was cold, one would expect atleast a basic blower (it rained that day so got all foggy and cold). We were told by the reception, no one asks for something like this. What we learnt, I'd leave it to those who want to visit this hotel :-)

  • Stayed: May 2013, travelled as a couple
    • Location
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    • Cleanliness
    • Service
1  Thank Aashish_Kamra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest,

Namaste!

It was a pleasure to have you stay at the Summit Hotels and Resorts,
We Assure that we will take prompt measures to improve on our services as highlighted in your feedback however it was also delighting to learn how you were impressed with the facilities and amenities provided in your room.

We look forward to welcoming you soon for another opportunity in extending our services and exceeding your expectation.

Best Regards,
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Summit Yashshree Suites and Spa

Address: H.D Lama Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 100 Hotels in Darjeeling
Price Range: £30 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Summit Yashshree Suites and Spa 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Located in the heart of the town and 5 minutes walking distance from 'The Mall Chowratsa', Summit Yashshree Suites & Spa offers a heightened guest experience with its immaculate service, innovative design, endless dining variety and luxurious atmosphere. The most conveniently located Hotel in Darjeeling on the main intersection, connecting the lower market to the upper market, providing a majestic view of the Kanchenjunga Mountains. An aura of comfort and welcome is experienced in all our 25 selectively designed rooms. This is the kind of comfortable luxury you can relax into. Warm and inviting. Relaxed contentment is complete after a soothing Spa which nourishes your body and soul. Experience the pure mountain air, impeccable service and unparalleled cuisine at "The Junction' restaurant as it assures satisfaction for your palate while whetting your appetite for more. A fine dining experience overlooking Darjeeling at night is an unforgettable experience. ... more   less 
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