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“A decent place to stay in slushy Darjeeling”

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Summit Yashshree Suites and Spa
Ranked #19 of 100 Hotels in Darjeeling
Reviewed 5 August 2014 via mobile

Loved the cozy bed with clean sheets which is a must and which others dont provide at all... It has parking too which is very hard in darj to get. Peace of mind and has a good view ... The staff we up to the mark too. This is the place i would go everytime when im in Darjeeling n is very close to town too

Stayed: August 2014
Thank Makkiezzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 16 December 2015

Dear Guest,

Namaste!

It is delightful and flattering to receive such a positive review from you and thank you for mentioning that you would choose to stay with us on your every visit to Darjeeling.

We are glad that you had a wonderful stay with us and our services could meet your expectations.

At Summit, we are committed to consistently provide warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Warm Regards,

Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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351 - 357 of 408 reviews

Reviewed 25 July 2014

I am grateful to all the hotel staff of Summit Yashshree Hotel for their wholehearted effort to support my ailing father during our stay in Darjeeling this year. Right from front desk to kitchen, everybody is nicely behaved, ever smiling and cooperative.

Regarding hotel, its nicely located due to its vicinity to mall. Family rooms are good with nice view. Only constraint is the absence of parking place in front of the hotel. Initially it depressed me a lot. However, after roaming around the place, I found that most of the hotels of Darjeeling are devoid of Parking space and it is the norm over there.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank duttadip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 1 August 2014

Dear Guest,
Thank you for choosing to stay with us, for appreciating us and taking out time to write about us. As you rightly mentioned our staff is very helpful and cordial in their behavior towards our guests. The hotel is located in the heart of the city 2 minutes’ walking distance from the mall road.
We appreciate your valuable feedback, and will convey it to our team back at the Hotel, it means a lot to them.

Kind Regards

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Reviewed 4 July 2014

This hotel is located on the busy road next to the Mall road,The only advantage this hotel is the location for the mall road. The rooms are fairly old and jaded. The drainage in the town and the hotel stinks. When I checked in the towel and the bedsheet was horrible after the complaint with little hesitation they changed both and made little better. For the price they quote I do not think this should be the quality they deliver. For my surprise food was very good though they took some time to serve. I would give 2.5 on a scale of 5 to this property.

Room Tip: The hotel does not have any great view, if at all staying this property avoid the room facing the ro...
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
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1  Thank ARUN63512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 16 December 2015

Dear Guest,

Namaste!

Thank you for sharing your experience with us.

It is really disappointing to note that we could not meet your expectations during your visit to The Summit Hotels and Resorts. It is our endeavor to ensure that every guest staying with us has a memorable experience and really enjoys the service and facilities rendered at The Summit however, I do understand that we could have gone a long way in making your stay comfortable.

I want to personally assure you that your feedback would go a long way in improving our services.

Request you to kindly allow us the privilege of welcoming you once more and hence, give us another opportunity to exhibit the changes and improvements.

Looking forward to your return.

Warm Regards,
Guest Relations Manager

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Reviewed 23 June 2014

We stayed here from Jun 18th till 22nd; our experience here has been a nightmare. We planned so much for our holiday yet the place we stay during the Holiday cannot get worse .

Location: Though the property is close to the mall the surroundings of the hotel are cramped with all cheap hotels and garbage all around. There are other hotels like the Little Tibet which are little away from the mall but have good surroundings.

Service: The staffs were not customer friendly and just kept saying No to anything we asked. We traveled with out 1 year old and the weather was too humid due to the rain, we asked for a table fan and they just bluntly told we don’t have it. My son was sweating so profusely and I was willing to even pay for buying a new fan and after several persuasions and pleading they finally gave us a small table fan. Breakfast is served only till 9.30 AM and post that you have to find your own breakfast outside.

Quality of Food: Very poor, the food is tasteless and cold and there is no variety. We in fact skipped the complimentary breakfast from the 2nd of our stay and ate outside. Keventers and Glenerys are better options for food. By the way if you expect any non-veg for breakfast, they ask you to go fly a kite.

Cleanliness: We are people who plan for a vacation once in every 3 years and have never ever seen a dirty place like this. The white towels and linen are brown in color (Literally) and the floors and wardrobe are dirty. I had to wipe and clean the room myself as the housekeeping team feel what they provide is good and don’t liked to be called repeatedly.

Overall, if you would want to enjoy your trip to Darjeeling, AVOID this hotel.

Room Tip: Ask for the rooms facing the hills .The rooms facing the road will make you sick
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
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5  Thank daniel_devadason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 16 December 2015

Dear Guest,

Namaste!

Thank you for sharing your experience with us.

It is really disappointing to note that we could not meet your expectations during your visit to The Summit Hotels and Resorts. It is our endeavor to ensure that every guest staying with us has a memorable experience and really enjoys the service and facilities rendered at The Summit however, I do understand that we could have gone a long way in making your stay comfortable.

I want to personally assure you that your feedback would go a long way in improving our services.

Request you to kindly allow us the privilege of welcoming you once more and hence, give us another opportunity to exhibit the changes and improvements.

Looking forward to your return.
Warm Regards,
Guest Relations Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Booked through Cleartrip and reached there from Gangtok. Just one work : Amazing experience. They maintain 4 Star level for everything, be it room, service etc. Wonderful location, Best Rooms, Restaurant out of th world, most delicious food served and most important fully professional staff with no compromises. Must choosen hotel for sure.

Room Tip: Try to take a room with outside view, mine was 205
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank Raj N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 9 June 2015

Dear Guest,

Namaste!

Thank you so much for choosing Summit Hotels and Resorts and for your review on TripAdvisor.

We are glad to know that the overall stay with us was comfortable and the impression of our resort could win your heart.

We look forward to your return and to welcoming you back.

Best Regards,
Guest Relation Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

Good hotel with nice view. Staff was fully co operative. Nice breakfast and good availibility of transport nearby hotel. The heart of Darjeeling- Mall road is just 05 minutes walk. In one word it was "Excellent stay". Keep it up.

Room Tip: Choose room of top most floor which a best view of Kanchanganga from room.
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  • Stayed: November 2013, travelled as a couple
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1  Thank Maulik_Shah1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest,

Namaste!

Thank you for the five star comments on your stay here at the Summit Hotels and Resorts. The team have already received your positive feedback and were very grateful for the review.

We strive to provide Exceptional Value. Exceptional services to all our esteemed guest and it brings much happiness in us when it is being recognized.

I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Best Regards,
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014 via mobile

I am reviewing this hotel just at the time of checking out. The hotel has all the plus points that a good hotel should have. Excellent location, Spacious Neat and clean rooms, Ever smiling and most generous staff, Yummy food. I and my family has enjoyed this stay alot. Will surely love to stay here again. Vishal Arora, Delhi
email - vishalarora21@yahoo.com

Stayed: June 2014, travelled with family
Thank Vishalarora21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitMitruka, Guest Relations Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 4 June 2015

Dear Guest,

Namaste!

Thank you for the five star comments on your stay here at the Summit Hotels and Resorts. The team have already received your positive feedback and were very grateful for the review.

We strive to provide Exceptional Value. Exceptional services to all our esteemed guest and it brings much happiness in us when it is being recognized.

I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Best Regards,
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Summit Yashshree Suites and Spa

Address: H.D Lama Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 100 Hotels in Darjeeling
Price Range: £29 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Summit Yashshree Suites and Spa 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Located in the heart of the town and 5 minutes walking distance from 'The Mall Chowratsa', Summit Yashshree Suites & Spa offers a heightened guest experience with its immaculate service, innovative design, endless dining variety and luxurious atmosphere. The most conveniently located Hotel in Darjeeling on the main intersection, connecting the lower market to the upper market, providing a majestic view of the Kanchenjunga Mountains. An aura of comfort and welcome is experienced in all our 25 selectively designed rooms. This is the kind of comfortable luxury you can relax into. Warm and inviting. Relaxed contentment is complete after a soothing Spa which nourishes your body and soul. Experience the pure mountain air, impeccable service and unparalleled cuisine at "The Junction' restaurant as it assures satisfaction for your palate while whetting your appetite for more. A fine dining experience overlooking Darjeeling at night is an unforgettable experience. ... more   less 
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