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“The hotel is lovely but limited internal heating”
Review of Viceroy Hotel

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Viceroy Hotel
Ranked #38 of 98 Hotels in Darjeeling
Nether Heyford
Level 6 Contributor
132 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“The hotel is lovely but limited internal heating”
Reviewed 16 November 2013

We have just stayed here for 3 nights and have thoroughly enjoyed our stay. Our room was cleaned daily and all toiletries replenished daily.

We had a package that included breakfast and dinner. We have to say the food was excellent.

Our biggest gripes were: 1. Hotel is cold throughout, and we ran the small electric heater full blast as well as requesting the fire to be lit nightly 2. Outside noise of barking dogs and pigeons are a nightmare but little the hotel can do to resolve 3. WIFI only available in reception area not in-room & when this area is freezing it's not ideal

Don't let these gripes put you off, just be mindful of them.

Our room was on the fifth floor (505) and included a balcony, where you can watch the sunset and the Himalayas turn pink and orange.

You also have the sun terrace on the 6th floor, lovely.

Room Tip: Look at rooms on the 5th floor which include balcony. Be mindful that you also have happy pigeons at...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nigel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
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English first
Kuwait City, Kuwait
2 reviews
Reviewed 11 November 2013

We stayed in Viceroy for 3 days and 2 nights and the best thing about the hotel was the great mountain view from the rooms. Food was the second best as we could enjoy several varieties of food and the hotel ambience was classic. on the whole it was a very good stay.

Room Tip: Ask for the rooms with mount Kanchanjunga view specifically. we stayed in room no 303 which had a go...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kranteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
1 review
Reviewed 11 November 2013

We stayed in Viceroy for 3 days and 2 nights and the best thing about the hotel was the great mountain view from the rooms. Food was the second best as we could enjoy several varieties of food and the hotel ambience was classic. on the whole it was a good stay.

Room Tip: Ask for the rooms with mountain Kanchanjunga view which is very beautiful. we stayed on room no 303...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kranthineel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 October 2013

We stayed in the Attic Room which has an enclosed balcony with a tea table and chairs, which overlooks the Kangchenjunga Mountain range. Along with basic amenities like double bed, kettle shower (hot water), heater, the room as a fire place which makes the attic room exclusive. The hotel staff were only too kind to light the fire place for us post dinner. It was an amazing experience having tea near the fire place.
Buffet dinner and breakfast was complimentary. We did not enjoy the dinner as the food was very bland with no spices nor taste. It was just eatable (average). Also the pricing was too high compared to other hotels like Shangrila regency which offer the same view but at a very attractive price. Its only the fireplace, balcony and lift in the building which was an add on compared to Shangrila Regency. However I felt the price charged for just this add on was very very high as from a view and service perspective, Shangrila offers it at a much cheaper rate.
Also the hotel has a Spa etc but not in a working condition. A further disappointment compared to the rate charged by the hotel.

Room Tip: Choose an attic room as it has an attached balcony, fireplace. The only 2 things which distinguish i...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chelsia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 October 2013 via mobile

This hotel is in a good location but unless you get the 5th floor your room is very average, we had a great view but the bathroom was not acceptable every time we took a bath the floor was flooded and the shower did not work so we were given a bucket and cup.
The drive takes over three hours from the airport, roads are very narrow and very rough and it is climbing up the mountain all the way very scary drive.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank zaniffa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Vancouver, B.C., Canada
Level 4 Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 October 2013

I was moved to this hotel by my travel agent when the one into which I had initially been booked proved to be unacceptable.

I stayed in a regular room the first night. Very small and an extremely limited supply of hot water but basically all right.

For the second and third nights, I was moved to the "Queen" suite. I didn't ask for this - it was offered, so I appreciated that. It was definitely superior to the first room in which I stayed. And there was more hot water and there was a small heater in the room which was appreciated at this time of year.

As soon as i went into the room, I was worried because pigeons were making a huge racket on the other side of the wall, but they were quiet at night so it wasn't a problem.

The food in the restaurant was fine (nothing special).

A good thing about this hotel is that there is complimentary WiFi. It is only in the lobby but it works quite well and there is no extra charge, so you can't complain.

A strange thing about this hotel is the old-fashioned elevator. You open and close the door by hand, and if this isn't done properly when you get out, it won't budge. So it was constantly getting stuck between floors. . . .

Overall, this hotel worked all right for me, though it wasn't exeptional . . . . . One thing worth mentioning, in closing, is the location. Easy walking distance from the pedestrianized upper mall, etc. Very good.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Janet T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patna
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2013

I never prefer any one to stay in viceroy hotel,darjeeling.it is not value of money,it's room service is too bad and photos in the site of cleartrip does not match in real.it is my worst expirence to stay.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
3 Thank Pradeep V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Viceroy Hotel

Property: Viceroy Hotel
Address: 17, Gandhi Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #38 of 98 Hotels in Darjeeling
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Viceroy Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Viceroy Hotel is situated in the heart of the town, just next to the clock tower & all the rooms give a clear view of the mighty kanchanjunja's. ... more   less 
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Also Known As:
Viceroy Hotel Darjeeling

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