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“what a view”
Review of Viceroy Hotel

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Viceroy Hotel
Ranked #38 of 100 Hotels in Darjeeling
Reviewed 14 March 2014

Hotel Viceroy in Darjeeling has wonderful views of the Kanchendzonga the awesome Himalayan range. Choose rooms that face the range. The rooms are adequate and clean and the service is good. Staff are simple and eager to please. The food is quite good however it is better to order A La Carte rather than the package buffet because you can then choose to eat in different restaurants as the hotel has easy access to many restaurants.

Room Tip: rooms at the top facing the range
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  • Stayed: March 2014, travelled with family
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1  Thank onthemoveBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 March 2014

I have just returned from a stay at the Viceroy - Key low lights .. Staff -unfriendly / rude / very very flexible with the truth and generally unfriendly. Rooms - unbelievably cold, curtains covered in mould as was one of the blankets. I had no hot water the first morning and no water at all the second. It took me three complaints to get this sorted. Bed linen not changed during our stay. Car pick up - Car was dirty, tires were in really bad shape and not good enough for a three hour airport transfer. We mentioned to the driver that there was also open food in the car from guests before us, this was still there when we made tour 2 days later. Food - Simply disgusting breakfast coffee was undrinkable. Really really do not stay here especially at the prices they charge.

Stayed: March 2014, travelled with friends
5  Thank pdd72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014

I stayed here for 4 nights, from 27Jan14 to 31Jan14, with my wife. Though its a lean season, but their service was quite prompt and timely. The greet was nice while check in. We were provided a room on the 3rd floor, facing Kancenzungha. The room interior is nice with all basic amenities. This is probably the only hotel in Darjeeling with the lift facility. The restaurant was nicely maintained. Staffs were very supportive. Food was good, could have been better. The menu for the dinner is quite similar, which I feel needs change, not to make it monotonous for the guests.
The Roof Top Sundeck on the 6th floor is worth mentioning, and a "must visit" place. Its simply awesome.
The location of this hotel is also nice, its just 2 mins walk from Kaventers, beside the clubside area. Overall recommendable to stay and enjoy your holiday. I feel after Mayfair, this is the best hotel to stay in Darjeeling.

Room Tip: Prefer rooms on higher floors (as Lift is there) and on the front side to have an excellent views of...
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  • Stayed: January 2014, travelled as a couple
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1  Thank Nature_Freak2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

we stayed for three days during Christmas 2013... nice property... attic room at the top floor was really nice and cosy with totally wooden interiors, specially the balcony... view is breathtaking... food a bit average though... service is good... location is also good, 5 minutes walk from the mall... marginally overpriced...

  • Stayed: December 2013, travelled with family
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2  Thank Tridibesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

Decent place & excellent service attitude from the hotel staff. We took rooms at 6th floor which was very cosy except there wasn't centralized heater and the nights were Freeeeeezing cold. Kudos to the service right from the manager - Shah Nawaz to the security and the gate. Excellent people.

  • Stayed: December 2013, travelled with family
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1  Thank Rajesh112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

we reached on 31st dec n checked out on 2jan 14.... Hotel has bit disappointing entry ... but as you go up...u will feel better... we booked our 2 rooms on 4th floor with a view of kanchanjunga....406 & 407 ...out of which 407 was pretty good... but 406 was small in size & even washroom was horrible.... cant explain in words....otherwise hotel was good.... staff was nice though no new year greetings were made. ...food was ok...as they eat less spicy so one have to adjust.... no much views are available as it situated near mall road.... its just a 4-5 min walk from mall road to hotel.... found a lil bit costly hotel ...

  • Stayed: January 2014, travelled with friends
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Thank sjain78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Viceroy is a luxury hotel very close to the Darjeeling mall.

The rooms are a bit small for a star category property but they have all modern amenities and it wont be that issue in your stay. The bed is comfortable and the heater is real good to beat the chilling cold outside specially in Dec and Jan. The view is awesome and more or less from all rooms you have a view.

Wide glass windows on the front gives you a good view of the distant hills – the Darjeeling town and above all the mighty Kanchenjunga range. We had a very good view from our Room. The Bathroom is again very small but if this is a con – the pros is 24 hours running hot water…This is a real plus I would say. In basins and showers you always get hot water.

The Sun Deck on the 6th floor gives a wide view of the Town and the Snow capped mountains.

Food once again is marvelous…really appreciable. So do their services…

Room Tip: Rooms in 4th floor - 406 and 407 hav good views....
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  • Stayed: December 2013, travelled as a couple
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Thank RajibSengupta_Kol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Viceroy Hotel

Address: 17, Gandhi Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #38 of 100 Hotels in Darjeeling
Price Range: £68 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viceroy Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Viceroy Hotel is situated in the heart of the town, just next to the clock tower & all the rooms give a clear view of the mighty kanchanjunja's. ... more   less 
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Also Known As:
Viceroy Hotel Darjeeling

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