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“Perfect combination of history and modern facilities” 5 of 5 bubbles
Review of The Lalit Great Eastern Kolkata

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The Lalit Great Eastern Kolkata
Ranked #5 of 217 Hotels in Kolkata (Calcutta)
Certificate of Excellence
INDIA
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Perfect combination of history and modern facilities”
5 of 5 bubbles Reviewed 13 August 2014

Although the restoration of the old block is still not complete, but even the new wing is absolutely amazing. The staff is very helpful. Would suggest to stay in the Edwardian Block. The breakfast at the coffee shop is very relaxing as the entire décor is pure white with a glass roof. The only problem is the view from the room. The rooms facing the streets have a very poor view and it is better to keep the wooden shutters closed. Although the breakfast is complimentary but visitors checking out early have to pay as the buffet starts from 7 am. This is something the management seriously needs to look into.

Would like to specially mention Shewta, Shaunak and the girl at the reception (do not remember the name) who provided perfect guidance for buying sweets and sarees.

Room Tip: rooms facing the swimming pool
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  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank VIKRAM V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RakeshMitra, General Manager at The Lalit Great Eastern Kolkata, responded to this review, 14 August 2014
Namaskar!

Thank you for visiting The Lalit Great Eastern Kolkata. We appreciate you taking time out to review your experience at The Lalit Great Eastern. We at The Lalit Great Eastern are delighted with your words of appreciation. Your valuable feedback is of utmost importance to us. It is these motivating words from our esteemed and valued guests like you that gives us an opportunity to go extra miles and enhance and refine our processes to achieve customer delight. The Lalit Great Eastern is a heritage property and is nestled in a commercial hub. The surrounding area depicts old Kolkata and there is not much we can do with it. However, we have proposed to beautify the adjoining streets.
We are happy to know that you enjoyed your breakfast at Alfresco and are overwhelmed with your feedback on the ambience. For in-room guests, breakfast buffet is the only complimentary component in the room package. Anything ordered from the a-la-carte menu is chargeable as a standard procedure.

I would like to thank you again for your overwhelming feedback. Your review and appreciation for our services has been conveyed to all. We at The Lalit Great Eastern are pleased to read your gracious compliments. We look forward to welcome you back soon!

Warm Regards,

Rakesh Mitra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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763 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
Hyderabad, Andhra Pradesh, India
1 review
5 of 5 bubbles Reviewed 13 August 2014

Stayed there for a night, and although it was only for one night, I must say I truly enjoyed my stay. The rooms are neat and well equipped and luxurious, the staff are some of the best hotel staff I've seen in any hotel, and the breakfast was splendid as well. Apart from that the other amenities such as the pool and the gym are also of excellent quality. Others visiting might want to try out the salon at the hotel, fantastic staff there and really good value for money there.Also the staff offer to take you on a heritage walk which is also a nice added touch.
All in all, I would love to come back and definitely recommend this place.

Room Tip: The rooms in the heritage block might be attractive, but for about 4k extra, the standard rooms are...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Siddhanthprasad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RakeshMitra, General Manager at The Lalit Great Eastern Kolkata, responded to this review, 14 August 2014
Namaskar!

Thank you for visiting The Lalit Great Eastern Kolkata. We appreciate you taking time out to review your experience at The Lalit Great Eastern. We at The Lalit Great Eastern are delighted with your words of appreciation. Your valuable feedback is of utmost importance to us. It is these motivating words from our esteemed and valued guests like you that gives us an opportunity to go extra miles and enhance and refine our processes to achieve customer delight.
I would like to thank you again for your overwhelming feedback. Your review and appreciation for our services has been conveyed to all. We at The Lalit Great Eastern are pleased to read your gracious compliments. We look forward to welcome you back soon!

Warm Regards,

Rakesh Mitra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 9 August 2014 via mobile

Was there for a day. Great hotel with very helpful and superb staff. Simply 5 stars. Food was good with option of just one restaurant (drawback). Hotel is next to bada baazar, new market and other shopping areas

Stayed August 2014, travelled on business
Helpful?
Thank Ashutosh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RakeshMitra, General Manager at The Lalit Great Eastern Kolkata, responded to this review, 13 August 2014
Namaskar!

Thank you for visiting The Lalit Great Eastern Kolkata. We appreciate you taking time out to review your experience at The Lalit Great Eastern. We at The Lalit Great Eastern are delighted with your words of appreciation. Your valuable feedback is of utmost importance to us. It is these motivating words from our esteemed and valued guests like you that gives us an opportunity to go extra miles and enhance and refine our processes to achieve customer delight.
I would like to thank you again for your overwhelming feedback. Your review and appreciation for our services has been conveyed to all. We at The Lalit Great Eastern are pleased to read your gracious compliments. Currently we have Alfresco - world cuisine restaurant, The Bakery, Wilson's -the pub and The Tea Lounge. Additionally, we are planning to open Baluchi, 24/7, Maxim's and Kiity Su in the next phase .

We look forward to welcome you back soon!

Warm Regards,

Rakesh Mitra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
1 review
4 of 5 bubbles Reviewed 8 August 2014

Right from Kolkata’s intrinsic places to remote places, tea gardens and palaces. I must say, its one of its kinds. I was on a business trip and hence couldn’t treat myself to this luxury at concierge. However, I did make a trip to their spa and its one of the most rejuvenating experiences I have ever had. Food is excellent and so is the service. I happened to try the Sunday Brunch at The Bakery and must say, it’s the best laid-out brunch ever. Check-in and Check-out was effective and hassle-free. I was given complimentary wi-fi too! All in all they managed to surprise me…pleasantly

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank JuanF971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RakeshMitra, General Manager at The Lalit Great Eastern Kolkata, responded to this review, 9 August 2014
Namaskar!

Thank you for visiting The Lalit Great Eastern Kolkata. We appreciate you taking time out to review your experience at The Lalit Great Eastern. We at The Lalit Great Eastern are delighted with your words of appreciation. Your valuable feedback is of utmost importance to us. It is these motivating words from our esteemed and valued guests like you that gives us an opportunity to go extra miles and enhance and refine our processes to achieve customer delight.
I would like to thank you again for your overwhelming feedback. Your review and appreciation for our services has been conveyed to all. We at The Lalit Great Eastern are pleased to read your gracious compliments. We look forward to welcome you back soon!

Warm Regards,

Rakesh Mitra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2014

This is my first time at Lalit Great Eastern...it is excellent. You are transported to a different world together once you are inside the hotel. In contrast to its surroundings, this heritage hotel is a haven of peace and tranquillity. The staff is warm and receptive specially the housekeeping and front office. What struck me here is its amazing “Guest Experiences”! very cool ! The food was awesome in their 'Alfresco' restaurant. I will try to be there in my next trip in Kolkata.

Room Tip: stay at the legacy tower side.
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  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sougataash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RakeshMitra, General Manager at The Lalit Great Eastern Kolkata, responded to this review, 9 August 2014
Namaskar!

Thank you for visiting The Lalit Great Eastern Kolkata. We appreciate you taking time out to review your experience at The Lalit Great Eastern. We at The Lalit Great Eastern are delighted with your words of appreciation. Your valuable feedback is of utmost importance to us. It is these motivating words from our esteemed and valued guests like you that gives us an opportunity to go extra miles and enhance and refine our processes to achieve customer delight.
I would like to thank you again for your overwhelming feedback. Your review and appreciation for our services has been conveyed to all. We at The Lalit Great Eastern are pleased to read your gracious compliments. We look forward to welcome you back soon!

Warm Regards,

Rakesh Mitra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 August 2014

Just had a delightful stay in The Lalit Great Eastern. Well maintained interiors and spacious rooms.The staff were bit extra inquisitive to make sure that I am having a nice stay.Good housekeeping, nice food. At some places instead of stairs building ramps would be a good option. The location will bring you back to past. Overall I enjoyed my stay.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank DevD15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RakeshMitra, General Manager at The Lalit Great Eastern Kolkata, responded to this review, 7 August 2014
Namaskar!

Thank you for visiting The Lalit Great Eastern Kolkata. We appreciate you taking time out to review your experience at The Lalit Great Eastern. We at The Lalit Great Eastern are delighted with your words of appreciation. Your valuable feedback is of utmost importance to us. It is these motivating words from our esteemed and valued guests like you that gives us an opportunity to go extra miles and enhance and refine our processes to achieve customer delight.
I would like to thank you again for your overwhelming feedback. Your review and appreciation for our services has been conveyed to all. We at The Lalit Great Eastern are pleased to read your gracious compliments. We look forward to welcome you back soon!

Warm Regards,

Rakesh Mitra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
1 review
5 of 5 bubbles Reviewed 1 August 2014

I happened to stay in your Hotel for a couple of days and my experience during the stay has been excellent. Right from Bell boy upto the executives on the Reception counter, commencing from the time I got out of cab to check in till I got into the Hotel Cab after check-out, all have been very courteous, polite and caring exhibiting highest degree of hospitality. As regards food, it was very delicious and service in the Restaurant too has been excellent. However, I advise you to improve upon on a continuous basis without any complacence for achieving your Corporate Goals. I wish you all the best.

-----K S Nagaraj

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank K_S_Nagaraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RakeshMitra, General Manager at The Lalit Great Eastern Kolkata, responded to this review, 2 August 2014
Namaskar!

Thank you for visiting The Lalit Great Eastern Kolkata. We appreciate you taking time out to review your experience at The Lalit Great Eastern. We at The Lalit Great Eastern are delighted with your words of appreciation. Your valuable feedback is of utmost importance to us. It is these motivating words from our esteemed and valued guests like you that gives us an opportunity to go extra miles and enhance and refine our processes to achieve customer delight.
I would like to thank you again for your overwhelming feedback. Your review and appreciation for our services has been conveyed to all. We at The Lalit Great Eastern are pleased to read your gracious compliments. We look forward to welcome you back soon!

Warm Regards,

Rakesh Mitra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lalit Great Eastern Kolkata

Property: The Lalit Great Eastern Kolkata
Address: 1 2 & 3 Old Court House Street, Kolkata (Calcutta) 700069, India (Formerly Great Eastern Hotel)
Region: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Kolkata (Calcutta)
#5 Luxury Hotel in Kolkata (Calcutta)
#5 Business Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Lalit Great Eastern Kolkata 5*
Number of rooms: 195
Official Description (provided by the hotel):
Asia's first luxury hotel, The Lalit Great Eastern is a heritage landmark located in the main business and shopping district of Kolkata. Restored and renovated over a period of seven years, the hotel holds the distinction of being the longest continuously operating hotel for 165 years. Built in 1841 as Auckland Hotel, it has been referred to as the 'Jewel of the East' and the 'Best Hotel East of the Suez'. Over the years, the hotel has been the favourite haunt of royalty and celebrities from across the world. The Lalit Great Eastern, now restored to its original glory, is an amalgamation of the styles of 3 different eras of history - Victorian, Edwardian and Contemporary, reflected in Heritage Block 1, Heritage Block 2 and the New Block respectively. The original Heritage Block radiates the charm of the British Colonial Era, while the Modern Block incorporates a contemporary look and feel. These blocks have been seamlessly connected despite their distinct character and decor. ... more   less 
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Also Known As:
The Lalit Great Eastern Kolkata Kolkata (Calcutta), India - West Bengal

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