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“Good business hotel in the middle of the city”

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Kenilworth Hotel, Kolkata
Ranked #16 of 224 Hotels in Kolkata (Calcutta)
Certificate of Excellence
Reviewed 29 May 2014

Kenilworth is from Old Calcutta but an upto date business hotel in the CBD. Food is good and the staff is very courteous. Service is good. Recommended for anyone looking at a good, comfortable stay in the heart of the city of joy.

Room Tip: Rooms facing the lawn are good. The Russel suite is an excellent option if you plan to splurge.
  • Stayed: May 2014, travelled on business
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1  Thank MayDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this reviewResponded 30 May 2014

Dear Guest,

It was a pleasure to serve you at our Hotel in Kolkata.

We appreciate the fact that you found our service exuberant, food delicious and associates efficient. Further, we are happy to know that the convenient location of our hotel added value to your stay. We thank you for mentioning about our lawns and suite room in the tips section. We would love to connect with you through our social media channels.

We hope to see you soon.

Best Regards,
The Management,
Kenilworth Hotel, Kolkata

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Reviews (582)
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279 - 285 of 583 reviews

Reviewed 27 May 2014

I stayed in this hotel for 2 days in April 2014. It is located close to Tata Centre which is on the Main Chowringhee road and hence I preferred it.Rooms are good and service is typically slow as one can expect in Kolkata traditional hotels. Food in the restaurant is definitely exensive but there are good restaurants in the close by Park Street and hence you can manage. Complementary Breakfast is good .

Room Tip: Upper rooms are good to stay.
  • Stayed: April 2014, travelled on business
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1  Thank Ganeshb51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this reviewResponded 28 May 2014

Dear Guest,

Thank you for choosing us for your stay in Kolkata.

We are glad to hear that your stay was pleasant with us. Our convenient location makes us a preferred choice of accommodation for business and leisure travellers and we appreciate you mention of it. It is a pleasure to know that our associates were successful in their endeavour to take good care of your needs throughout the stay. We thank you for your words of appreciation for the food menu and the accommodation.

We look forward to hosting your stay in the future.

Best Regards,
The Management
Kenilworth Hotel, Kolkata

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Reviewed 26 May 2014

This stay at the Kenilworth was our 4th visit. The accommodation and dining has maintained a very high standard. The breakfast, lunch and dinner buffet is still very impressive with lots of variety, we especially liked the wide fruit selection. Each dish is carefully labeled: this is a good service especially for people who are not familiar with Indian dishes. A very friendly and helpful staff contribute to a pleasant stay. Saugat was very helpful when we had some complications with the group checkout.
It is also pleasing that our past suggestions have been implemented such as free internet and a travel desk.
I do hope that the prices can be maintained at the present rate.

  • Stayed: May 2014, travelled with friends
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1  Thank Matisse08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this reviewResponded 28 May 2014

Dear Guest,

Thank you for your patronage at our hotel.

It is highly motivating to know that you have been choosing our hotel for your stay in Kolkata. We are happy that our services, food and rooms were at par with your expectations. Moreover, we are glad that you liked the way we handle our dining section. The team at Kenilworth Kolkata is completely dedicated towards pampering our guests in every manner to ensure their maximum satisfaction. We were happy to make your stay delightful and give you wonderful memories of Kolkata to take home.

We look forward to your next visit.

Best Regards,
The Management,
Kenilworth Hotel, Kolkata

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Reviewed 24 May 2014

The Hotel, the staff & its services simply seem outdated. They need to improve a lot to sustain.
Overall I faced slow service & clueless staffs. Definitely not recommended for business travellers. Location is great!

Room Tip: They have a good Spa
  • Stayed: May 2014, travelled on business
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1  Thank D_J_K188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Kenilworth Hotel has a beautiful charm right from the foyer to the rooms. I spent a night and had a peaceful and comfortable sleep, which is rare for me especially in hotels. However, my only disappointment was the gentleman manning the front desk when I checked in. He was not rude but I found his demeanor extremely arrogant (with audible snide remarks now and then) and not suited for a hotel like Kenilworth. I left very early in the morning to catch a flight and a senior gentleman (concierge) who had worked there for almost three decades bade me a warm farewell and I feel that he really exuded the old world charm of the hotel.

Room Tip: The room I got had a view and can be seen in the pictures which I have downloaded. I am a lover of o...
  • Stayed: September 2013, travelled solo
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Thank renovung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

Over phone and on mails many big things were commited, sad none of their commitment was in place and it is completely fustrating. Service is slow with hiegene standards very average. I am a frequent traveller to Kolkata, I am not going to stay here any further.

  • Stayed: April 2014, travelled on business
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Thank Devid60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this reviewResponded 17 June 2014

Dear Guest,

Many thanks for staying at Kenilworth Hotel, Kolkata and sharing your experience on this forum.

It is our objective to deliver a stay par excellence to guests and based on the generous reviews shared by our patrons, we can say that we have succeeded in our endeavors. Having said this, we also want to express our regret for the inconvenience you faced during your stay. We thank you for bringing the shortcomings to light; rest assured we will certainly investigate the concerns and rectify them at the earliest.

We thank you again for your appraisal as it is only through guest feedback that we can raise the bar of our services. We hope you would give us another chance to host you at our hotel in Kolkata and erase your bad experience with a memorable one.

Best Regards,
The Management
Kenilworth Hotels, Kolkata

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Reviewed 20 May 2014

Never expected that I will have such a wonderful and comfortable stay. It offers luxury in differents spheres. Truly smitten by the hospitality. very supportive staff. Value for money. food is great. My recommendation, go for it.

  • Stayed: April 2014, travelled on business
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Thank RajeshUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this reviewResponded 21 May 2014

Dear Guest,

We thank you for lauding our hospitality standards on this travelers’ forum as the happiness that we derive from guest satisfaction is truly unmatched.

Kenilworth Hotel, Kolkata is a sought after hotel in the city, and we are delighted to note that we were able to charm you with our service and amenities. At our hotel, we go above and beyond to cater best to the needs of our patrons. Your appreciative remarks about our hospitality have boosted the morale of our team, and they are eagerly awaiting your revisit.

Once again, many thanks for checking in with us and letting us know about your stay experience through your review. Your patronage and recommendation are invaluable to us, and we would love to be at your service whenever you visit the city.

Best Regards,
The Management,
Kenilworth Hotel, Kolkata

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kenilworth Hotel, Kolkata

Address: 1 Little Russel Street, Kolkata (Calcutta) 700071, India
Phone Number:
Region: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Kolkata (Calcutta)
#8 Business Hotel in Kolkata (Calcutta)
#11 Spa Hotel in Kolkata (Calcutta)
#15 Luxury Hotel in Kolkata (Calcutta)
Price Range: £61 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kenilworth Hotel, Kolkata 4*
Number of rooms: 101
Official Description (provided by the hotel):
The Kenilworth Kolkata is a 4-star luxury hotel located in the heart of the city. This family managed hotel goes back to the grand days of British Raj and, to this day, has an unmistakable colonial look and feel to it. The hotel comprises of exclusively decorated rooms and suites fully equipped with modern amenities. The in-house restaurants and banquet services cater to all tastes with their delectable range of local and international cuisines. The Big Ben relives the colonial days of Kolkata and is the city's only authentic British bar. Enjoy princely ambiance at the Marble Room serving traditional Indian fare. While Aromas is the hotel's multi-cuisine coffee shop. The hotel also has a host of energizing spa and salon facilities. ... more   less 
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Also Known As:
Kenilworth Hotel, Kolkata Hotel Kolkata (Calcutta)
Kenilworth Hotel, Kolkata Kolkata (Calcutta), India - West Bengal

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