We took 2 roomsd in this hotel for 4 days in March 2014 and my experience made me quite convinced that this hotel does not deserve the rank it has got on Tripadvisor.
1. Staff (managing staff) is arrogant and they turn hostile, waiters are nice.
2. They do tons of mistakes in food bills and taxi bills and all those mistakes are in their favor (squeeze money out from customers)
3. Hotel is cramped, no space at reception, small rooms.
4. Location is in middle of nowhere, you'll always get lost while coming to this hotel and no one in the vicinity knows about this.
5. You cannot take any food inside this hotel if it has egg or non-veg in it and they never told about this rule in the beginning, I didn't know about this rule and I was stopped outside of my room, was asked to go out of hotel eat my egg roll and then come back in, (my point is the rules should be clearly written somewhere or should be told while check-in). I was really embarrassing for me and my family. If they would tell this rule in beginning why would I break it.
Overall this hotel in no way deserves any rank on tripadvisor otherwise people will stop relying on Tripadvisor ranking system.
- Official Description (provided by the hotel):
- Neeranand Regency,a pure veg boutiique hotel in a very poss area of south kolkata bhowanipore area. ... more less
- Reservation Options:
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- Also Known As:
- Neeranand Regency Kolkata (Calcutta), India - West Bengal