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“Great hotel for corporate events” 4 of 5 bubbles
Review of Swissotel Kolkata

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Swissotel Kolkata
Ranked #6 of 216 Hotels in Kolkata (Calcutta)
Kolkata (Calcutta), India
Level Contributor
127 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
“Great hotel for corporate events”
4 of 5 bubbles Reviewed 11 November 2012

Was here some months back for a corporate event and found the hotel very appealing and suitable for corporate events. The banquet facilities and buffet lunch arrangements were excellent. The adjoining mall is another attraction. The location can be a put off as it is away from the main city but could also be an advantage for some as it is close to the IT district of the city.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Abin06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review, 14 November 2012
Dear Mr. Abin,

It was a great pleasure having you stay in Swissôtel Kolkata and we would thank you for taking out time and post a review on TripAdvisor.

It gives us a great pleasure to know that you had a comfort in staying with us and also that our location and proximity to airport and to your business travel was a way much easier.

We also look forward to the opportunity of welcoming you back on your return visit to Kolkata.

Warm Regards,

Marco Saxer
General Manager
Swissôtel Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,315 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (204)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
London, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 November 2012

This hotel is amazing! From the beginning we were treated like celebrities. Nothing was too much to ask. The buffet food was the best I have ever had and the service excellent.

If you are going to stay at a hotel in Kolkata make it this one…the place is perfect.

Rooms were lovely, bright, spacious and with large comfy bed.

Infinity pool was fabulous with sun loungers to relax on and friendly pool and gym staff who would offer you a cool bottle of water and a fresh towel.

I was so upset that we had only booked 3 days I could have stayed a month.

Congratulations to the managers and staff at this hotel for doing such an amazing job.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AnnaT3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review, 16 November 2012
Dear Miss Anna,

It was a great pleasure of having you stay in Swissôtel Kolkata and I would also like to thank you for writing a review about us on TripAdvisor.

It gives me pleasure to hear that you had a comfortable stay at Swissôtel Kolkata and also felt comfortable with the services and food delivered to you from my team members. I would take this chance to appreciate and gear up my team members so that they work more efficiently to receive more and more compliments from our future guests.

I along with my team member would thank you once again for appreciating our effort and would wait to welcome you in Swissôtel Kolkata in your next visit to our city.

Warm Regards,

Marco Saxer
General Manager
Swissôtel Kolkata
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, UK
Level Contributor
116 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 6 November 2012

I only stayed here for half a day while I was changing planes at Kolkata airport. For this purpose it was very expensive. But the room I had was one of the most elegantly designed I have ever seen. It was also very well equipped. I never did quite sort out the amazing lighting system but other than that it was faultless. The hotel is convenient for the airport and, I think, for several main business districts but it seems a bit far out for tourists wanting to do the city centre.

  • Stayed October 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Wulfruna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review, 9 November 2012
Dear Wolverhampton,

It’s a pleasure to know that you had a comfortable stay. We take immense pride in our service standards and work very hard to ensure that each of our guests have an experience like yours. I would like to thank you for your review on TripAdvisor about Swissôtel Kolkata.

It would be good if you give us a prior intimation about your next visit to Swissôtel Kolkata. We will work towards providing you with an even greater and more delightful experience than your existing one.

Our staff is very grateful for your glowing reviews and joins me in wishing you well.

Warm Regards,

Marco Saxer
General Manager,
Swissôtel Kolkata.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorking, United Kingdom
Level Contributor
163 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 5 November 2012

Hotel arranged for pick-up from Kolkata airport and it was a 15 minute journey. Cannot fault this hotel on anything. Room was large, immaculately clean and had everything you could want (eg different types of glasses for wine, spirits, water etc!). Staff on the front desk could not have been more attentive, friendly or helpful. We had one of the best meals I have ever had in the Indian restaurant. The gym was well-run and the infinity pool was lovely to swim in after a day in the city - it was great to be swimming on the roof with planes coming in to land past the hotel. There is a shopping mall right next to the hotel with a very good and cheap book shop as well as a small supermarket and lots of other shops.
The cost? About £62 for the room and about £20 for the meal for 2 of us. Amazing value.
Just a tip : it is an airport hotel so don't expect any taxi drivers (or anyone else for that matter) to have heard of it in central Kolkata. We made that mistake!

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LoungerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review, 9 November 2012
Dear Mr. LoungerLondon,
It was indeed a pleasure having you stay with us. Thank you for sharing your review through TripAdvisor.

We are delighted to note that you had a comfortable stay and we also thank you very much for giving is such compliments and also giving a great idea for our future guest to choose Swissôtel Kolkata. Your appreciation of our team members encourages us to strive harder.

We look forward to the pleasure of welcoming you back to Swissôtel Kolkata, in the not too distant future.

Warm Regards,

Marco Saxer
General Manager
Swissôtel Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 4 November 2012

Never have we felt more welcome at a hotel than at Swissôtel in Kolkata, where we stayed for five nights. From the moment of arrival to the final goodbye at the taxi, we were treated with kindness by all very helpful staff members (all categories of staff). When we passed the reception, met the cleaning staff, came for breakfast or dinner in the Swiss café or went to the gym, the staff addressed us by name after only one introduction. When we went for dinner at the Swiss café, we were introduced to the different food items and the kitchen would make Bengali specialities for us and the attention to our likes and dislikes of food was amazing. The desk and desk chair was fine to work at an entire day and the shopping mall next door had all types of shops, coffee places and restaurants, as well as a cinema.

Room Tip: We had a room towards east from where we could see green paddy fields, but had no noice.
See more room tips
  • Stayed October 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Astrid41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review, 9 November 2012
Dear Miss. Copenhagen,

It gives us a great pleasure to hear from you that your stay at Swissôtel Kolkata was memorable one with us and we would also like to thank you for taking out time and giving us such a wonderful review about our service and food on TripAdvisor.

This would give me and my team another opportunity to await your next visit and welcome you to Swissôtel Kolkata which could make your memories more memorable.

Warm Regards,

Marco Saxer
General Manager
Swissôtel Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux Falls, South Dakota
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 2 November 2012

I was looking for a great hotel close to the airport due to an overnight layover with an extremely early connecting flight. The Swissotel Kolkata fit the bill perfectly. After spending too much time in unpleasant Indian airports this was a welcome; however very short-lived reprieve. The rooms are very modern and clean. The staff was very responsive to every need. We spent a few hours on the outdoor balcony of the hotel restaurant having cocktails and dinner. Once again great service and quality of food/drinks.

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Globetrotter8869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review, 5 November 2012
Dear Mr. Globetrotter,
It was a great pleasure of having you stay in our hotel and also making it memorable although being a short trip from your side.
We are highly obliged in receiving the compliment about our hotel and the service delivered by our team members. I on behalf of my entire team would like to thank you for taking out time from your schedule and writing about Swissôtel Kolkata on trip advisor.
We would await your next visit to welcome your and make your stay more memorable.
Warm Regards,

Marco Saxer
General Manager
Swissôtel Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, India
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 18 October 2012

Good rooms, good ambiance, good location and good food!. What more should one expect from a hotel. The shopping mall just next door is just another plus!

Swissotel Kolkata is conveniently located about 15-20 mins away from the airport. The airport pickup was quick a efficient. The quick check-in actually helped us - a travel weary group. The rooms are comfortable, with a subtle yet classy decor. The restaurant is very roomy with high ceiling and lots of natural light illuminating it. Food quality, taste and spread is definitely very good. Would love to stay in Swissotel again!

  • Stayed August 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chitra75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review, 26 October 2012
Dear Miss. Chitra,
It was a great pleasure having you stay in Swissôtel Kolkata and we would thank you for taking out time and post a review on tripadvisor.

It gives us a great pleasure to know that you had a comfort in staying with us and also that our location and proximity to airport and to your business travel was a way much easier. We indeed take up the appreciation from your review about our Swiss contemporary and modern designs about the property.

We look forward to the opportunity of welcoming you back on your return visit to Kolkata.

Warm Regards,

Marco Saxer
General Manager
Swissôtel Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Kolkata

Property: Swissotel Kolkata
Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Phone Number:
Region: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#5 Spa Hotel in Kolkata (Calcutta)
#6 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): £
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Official Description (provided by the hotel):
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Odigeo and Booking.com so you can book your Swissotel Kolkata reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata Kolkata (Calcutta), India - West Bengal

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