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“Just OK ... Nothing Great !!!”
Review of Relax Inn

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Relax Inn
Reviewed 12 March 2014

At the outset, let me say this is not a hotel by any means. It's better to call a guest house. It has only 11 rooms. What it appears an entire 3/4 bedroom apartment on the first floor of a multi-storied building (I'm forgetting the name of the apartment) has been converted into a guest house. The rear portion of the first floor, which is in all probability a different apartment makes up for the remaining part of the guest house. The living-cum-dining room of the apartment has been converted into the dining hall, which can accommodate only two couples at a time. The kitchen doesn't look like the one we normally see at hotels. Instead, it resembles that of a 3/4 bed apartment with a store room. It serves only vegetarian food.

The rooms are really small ... not much of a space to move around. Most importantly, there's no difference between deluxe and super-deluxe rooms. We had booked one Super-Deluxe room but what we got really surprised us. The Super-Deluxe option available at the time of booking is just a trick to fox a traveler to earn a few extra bucks. However, the rooms are neat and clean, and well-appointed. Though they are supposed to provide refills for tea and coffee everyday on their own, you always have to ask for them. Wifi is pathetic … it just didn’t work for a moment.

The rooms offer absolutely zero views. Without AC, you can’t think of staying inside. The worst thing about a room is that you tend to feel claustrophobic after some time as you just can’t open the windows. Not even you can think of removing the blinds. Else you lose all your privacy. The balcony next building is just in front of your room windows. The place is certainly not recommended for people who want to spend more time in hotels and less outside. This is particularly suitable for business travelers or for people who go out in the morning and comes back late in the evening.

The complimentary breakfast was OK. Just once we had ordered for meal. The quality was quite good. The best thing about this place is that within a 2 km radius you have some of the best places to eat in Kolkata, including the famous Dhaba in Ballygunj and of course the 6 Ballygunj Place, which is famous for its Bengali cuisine.

The bathroom is certainly not up to the standard they are charging for a room. The bath area gets waterlogged fast. The worst part is that there’s no exhaust fan in the bathroom that makes life absolutely miserable and smelly. However, you get hot water 24 hours. You can’t expect boiler in such a small place. Water pressure is also fine, which ensures you spend less time under the shower.

Relax Inn is not the kind of place that offers you the true value for money if you are willing to shell out to the tune of ` 3700 – ` 4000 per night. Much better offers are available on the net. In fact, if you are willing to spend ` 4000 per night all inclusive, you can easily spend a few hundreds more for a better deal from many other hotels, some of which are hotels in the real sense. The manner in which it has been described as a 3 star property on some websites, is totally misleading. Some of the reviews about this hotel on this website also appear not genuine as we could make out once we landed there. This is one grey area, which TripAdvisor must look into. Else travelers are bound to be taken for a ride, especially in places like Kolkata where small hotels have mushroomed up in apartments, most of them claiming to be 3 star properties. It’s not worth spending ` 3700 per night at Relax Inn. Anything in the range of ` 2000-2500 is perfect for this place.

Nevertheless, you won’t regret staying here. Atleast we didn’t. We had a great time at Relax Inn. And of course sweet memories about this place, which happen to be more precious. The rooms are neat and clean. You will definitely enjoy your night’s sleep. The room service people are well-mannered, though occasionally they took longer time to attend you. I don’t know how they manage if all the rooms are booked. The food is good if you are OK with veg meals. The place, though not centrally-located in a strict sense of the term, it is very conveniently located for travelers. Within a stone-throwing distance of Ballygunj Crossing, one of the busiest intersections of the city. You can easily access Gariahat, South Kolkata’s best shopping hub, which boasts of having some of the city’s best jewelers, and retailers dealing in readymade garments, electronics, and of course Pantaloons and the famous Bengali sweet makers. One can easily access Science City, Milan Mela Ground (Kolkata’s very own Pragati Maidan), Airport, Outram Ghat, and Central Kolkata from this place. Safely recommended for single ladies. However, if you are traveling on your own vehicle, this place is a strict no no.

The rooms adjacent to dining hall offers no privacy. The best rooms – 105 and 106, where you can truly Relax.

Room Tip: Go for Room No 105 or 106
  • Stayed: February 2014, travelled with family
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4  Thank Oridutta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 - 57 of 86 reviews

Reviewed 23 February 2014

I arrive at around 12 am in night and the first impression was great... i asked if there is anything to eat... but they said cook is done for day, still the cook got up and made me bread omlette and apologized that he could not make me anything better.

WOW.. IMPRESSED. I really wished this 'wow' feeling would have continued but it no it did not. Even though it was not bad too. The negatives that come up are as below -

1. Understand the hotel is more of service apartment. There is no restaurant but a homely cook so options in food are limited and only veg. If you want Non-Veg you can tell room service who will get non-veg from some dhaba near the hotel. The dhaba non-veg is decent. But except limited veg options in hotel.And also for outside food you have to pay cash.

2. Even Laundry is done from outside. So expect to pay in cash. They dont adjust these things in final bill. Cash might become headache if you are like me, who doesn't keep much in pocket, instead relying on card.

3. The rooms are nicely done but they are not big. Although, not too small too cramp or scare you. But if you like big rooms, this might not be a place. The rooms are clean though. Mini Bar is there.

4. Toilet is good but i wish they had running hot water, waiting for geyser to heat up stuff is time consuming. Also, on my second day the bathroom roof started to leak and they could not helo me out in that for full night. Next day though plumber got it right.

5. Service is great in this place. Good room service guys no doubt, but not good to see the cook and room service guy hanging around you on your last day for tip. Lot of foreigners stay in this place so i guess these people have started to expect big tips and for stingy person like me, i hate giving any tip. Anyways your call on this.

6. Location - Well it's not quiet in center of city. Far from airport and Sealdah station. Though Howrah is nearby, still half an hour distance by taxi. Finding the hotel might be little tough if taxi guy does not know.

Overall, would i be looking forward to visit this place again. No, i would prefer more of hotel atmosphere than service apartment. If someone book me in this place would i be unhappy? No, i would ok ok.

Anything under 3000 bucks for this hotel is fine.One thing is for sure, you wont regret your stay here.

  • Stayed: February 2014, travelled solo
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3  Thank NishSin81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relaxinn777, Front Office Manager at Relax Inn, responded to this reviewResponded 10 October 2015

Thank you for your kind comments and feedback, which we have noted and will share with our associates.

I thank you for your kind patronage and look forward to meeting you on your next visit to Relax Inn, Kolkata.

Warm regards,
Team Relax Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

This unpretentious hotel is very sound and, as the name suggests, pretty relaxed. It's on a street that gives you a few strolling, eating and even drink-purchasing options. Reliable middle of the night transfer pick-up - highly recommended in Kolkata as elsewhere in India. Room was clean, comfortable and fully functional. Some people on reception are fluent in English, others less so, but there's a generally helpful attitude overall. Breakfast is offered, although it's not great - we only bothered the first day. Our room was around the breakfast 'foyer' area on the first floor, and sound proofing could be a problem IF there was a lot of noise in the foyer, though I should stress when we were there there wasn't. Other rooms further back in the hotel seemed more spacious, although be aware that the noise of a water pump (which explains the excellent water supply in the hotel) cuts in very loudly at 7am and runs for three hours affecting some of them. If you fancy a morning lie-in, you wouldn't want to be in one of these rooms. Overall Relax Inn is a good option, where I would stay again. Only slight gripe would be poor breakfast and that Relax charged a half-night for our (very!) early check-in. This was fair enough, as we'd made full use of the facilities, however there had been an understanding that there wouldn't be an extra charge.....just a communication problem I suspect. Overall, Relax Inn makes for a relaxin' base for a stay in a pretty full-on city.

Room Tip: It's a quiet spot, but heed the comments in the review if you're sensitive to noise issues.
  • Stayed: January 2014, travelled as a couple
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5  Thank Travelboffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

Strongly recommended. Staff are lovely and helpful. Especially manager is so good. Clean room and properties. Chai is always good. However Breakfast is so so and the way of discharging water in bath room can be improved. Totally very satisfied and want to stay again next time.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with this hotel
4  Thank kentaf4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

We landed in Kolkata from halfway around the world and the Relax Inn had a driver waiting for us as we'd requested at 1:00 a.m. Clean, efficient, honest, quite good food, we stayed 3 nites. They are not in the tourist section of the city and that turned out to be a wonderful experience. It is within walking distance of some safe, historic neighborhoods. The price was also rather good for Kolkata, considering the quality. The only negative was that they forgot to send a driver to the airport for our friend who came in the next day. Please understand, most taxi drivers at the airport would not be able to find this place; a waiting driver is almost necessary.

  • Stayed: November 2013, travelled with friends
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Thank polaris22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

went for a family vacation and needless to say this hotel is on rock for a budget tour we loved this place very neat place washroom too was clean hygienic perfect location calm and quite very friendly staff ready to help homely breakfast served hot as per your choice (from given menu :)) overall a nice place to stay looking forward to stay again.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with this hotel
Thank tumpasarkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

I love this hotel. Strongly recomend!

Very friendly and super helpful lovely stuff, and clean comfy room, many lights, 24 hours hot shower, and nice bed, safe surroundings,

You might worry about distance from city center if you don't want use a taxi.
But no problem!
You can take shared Rikisya in front of the hotel, and get on the last stop( Rs6, 5min.), there is Nrtaji Bhavan Metoro station.
Very easy.

Kalighat nearby, I went there in the early morning before breakfast. Very nice temple.

Strongly recommend Dakshineshwar Kali Temple where Ramakrishna was.
Very Powerful place.

I think can stay more nicer hotel in DELHI, if i pay Rs3000.
But I know Every hotel in Kolkata is high rate.

So I definitely will stay Relax Inn again when I come back to Kolkata:)

Thanks a lot!

One negative things: shower booth drain was plugged up a little. Better to check this for other customer.

とてもオススメのホテルです!
きれいだし、フレンドリーだし、安心感があります。
観光から帰ってきてホッとできる感じ。

ちょっと高く感じるかもしれませんが、コルカタですから相場です。少し離れている分、更に快適なホテルと言えるでしょう。

タクシーやメトロを使うのが億劫でなければ、中心部に泊まるより、リラックスできました。

ホテル前から乗り合いリキシャで終点まで行けば、すぐにNetaji Bhavan 乗り合いメトロ駅です。
パークストリートは2つ目。

カーリーテンプルまですぐなので、早朝に行ってきました〜。
とってもオススメ!


  • Stayed: December 2013
    • Value
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Thank Pochiponsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABHISHEKBHALOTIA, Public Relations Manager at Relax Inn, responded to this reviewResponded 24 December 2013

Greetings from Hotel Relax Inn,

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at our Hotel.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thanks ever so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to Hotel Relax Inn.

Warm Regards,
Team Relax Inn.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Relax Inn

Address: 52 / 1 Hazra Road | Ballygunge Phari, Kolkata (Calcutta) 700019, India
Region: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #34 of 346 B&Bs / Inns in Kolkata (Calcutta)
Price Range: £37 - £47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Relax Inn 3*
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, 5viajes2012 S.L. and Cancelon so you can book your Relax Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Relax Inn Kolkata (Calcutta), India - West Bengal

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