Had the same problem mentioned by others. Booked and paid ahead through Agoda after a good experience with the sister hotel in Delhi. On arriving, found that there were no rooms available. When we showed the voucher they acted as though they had no idea what it was and suddenly they couldn't speak English. After several minutes of calm but, persistent arguing, they showed us a room on the roof that was very unclean and shabby. We said no thanks and headed back down the stairs (the elevator doesn't go all the way to the rooftop). On the way down a man came out of his room 2 floors below and on a whim I asked if I could see they room. He let us look in and though it was not nearly as awful as what we had been shown, it was nothing like the web site, not even close. We notified Agoda and they are checking into it. With all the above reviews ignoring vouchers is obviously common procedure at Balaji. Definitely stay away.
Oddly the sister hotel in Delhi is quite nice. The room we stayed in was large, clean well-appointed and the bathroom had a shower stall... a rarity in lower-mid range rooms. They should sever connection with the Kolkata Balaji.
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- Also Known As:
- Hotel Balaji Inn Kolkata (Calcutta), India - West Bengal