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“Wana see Kolkata?”
Review of Sapphire Suites

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Sapphire Suites
Ranked #49 of 221 Hotels in Kolkata (Calcutta)
Delhi
2 reviews
“Wana see Kolkata?”
Reviewed 22 October 2013

I am a frequent visitor to Kolkata, Have tried almost all hotels in park street area. This property is situated at a location where one can feel the crispy environment of the city,friendly staff with simple interiors gives a good value for money spend.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pankaj G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

Traveller rating
    47
    73
    43
    11
    9
See reviews for
51
40
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47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
New Delhi, Delhi, India
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 October 2013

The booking to this hotel was my first time online. it is a very good hotel. The only problem is its locality and the passage which you have to find out because of its narrowness. Its located on the main street of New Market Area and well known to local taxis and people.Cleanliness is good. Friendly staff.. But room size is little small. Food is extremely good. I liked there biryani a lot. Very comfortable bedding. air conditioning is superb. Inside passage is very narrow and suffocated.Parking problem is there.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sambal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level 5 Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 September 2013

The 1st Impression is the last impression and it was a bad one!!, It is situated right in the hustling and bustling New market , where you can hardly walk leave alone your car getting in the lane,and coupled with the fact the entrance is hard to find and its a narrow path between shops which take u inside and then one floor up is the Reception,Though they have some person to help u with the luggage. Stark white ambiance with black make u feel you have entered a sanitized hospital !!! i little bit warmth could have helped. The rooms was bad with a very small window a strict NO for claustrophobic people.!!Over all not a good place to stay both for leisure or for business.

Room Tip: Dont Stay!!
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarfraz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2013

Happen to stay in sapphire Suites in Lindsay st,Kol. The experience was terrible ,forget about the incompetence of the Reception guys and a girl,The room I took didnt have the basic amenities working i.e Air conditioner.Inspite of informing the hotel admin 10 hours in advance the hotel admin offered a room swap at 0200hrs early morning.While checking out the reason given was "its an electric equipment hence cant give guarantee".I mean which hotel gives such crap justification for a basic amenity. The only discount given was Rs 500 for a deluxe double room for the inconvenience caused, wherein the single day stay in kolkata was ruined only because of this experience.
To top it up tripadvisor has given an Excellence certificate to the hotel.I will never suggest this place to any of my friend in Mumbai.

Room Tip: Stay Away.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sumit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2013

The hotel was fine.
However, they advertise free wine, chocolates and fruit basket on check in. When we reminded them of this we received just the wine and then later charged 1500 rupees. When we queried this we were told the wine was most definitely not free!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rowena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Sapphire Suites, responded to this review, 12 September 2013
Dear Rowena B,

Greetings from Sapphire Suites...!!!

We thank you for choosing to stay with us during your recent trip to Kolkata and for sharing your experience with us on this public platform Tripadvisior . We do give a bottle of wine complimentary according to the category of room like only on Sapphire Executive Suites , and the standard room which was booked by you does not entitles a bottle of complimentary wine.

We once again thank you for your custom and look forward to serving you again.

with regards,
Ravi Shanker Sharma
General Manager - Sapphire Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

I visited Kolkata last week for my brother-in-laws wedding & also wanted to stay at the heart of the city , So my brother-in-law booked the room at sapphire Suites which is close to the New market area. Really it was a wonderful experience of hospitality provided by the Hotel & all the staff. I found room are quite specious & well maintained . Hotel authorities gives enough importance hygiene part for the maintenance of the hotel.Though the coffee shop is very small but food & service is excellent . Overall it gives us a complete satisfaction.
Congratulation to the management for the wonderful hospitality they are providing for the travelers . Please keep the good work continue.

Thanks

Samit

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samitnath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 September 2013 via mobile

I have been traveling for long and far all this year, good room and comfortable stay is all I need. I took this hotel in a hurry by going through some review on one odd website and as I entered the hotel it was completely different from the way it was picturized and said in that review. As I went inside my room, it has a very small door and it was very closed kind of room that made me feeling in basement rather then on 3rd floor. The staff themselves are not sure of which room was allocated to me and the morning breakfast was quite okay but there too the dinning space was small and food grooming and presentation was very poor. The receptionistare not informative are not informative and I hired hotel car and they provides unhygienic and not very friendly taxi rendered by them from a local travel agent. Thought visit to Kolkata is alwys a joyful but stay in this hotel was just okay and not returning back again. I wish their proprietor make some good change in order to bring more good to his business and also to have traveller like us to visit again. Best wishes to all

Stayed June 2013, travelled with friends
Helpful?
Thank RootlessW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sapphire Suites

Property: Sapphire Suites
Address: 15 Lindsay Street | New Market, Kolkata (Calcutta), India
Region: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sapphire Suites 4*
Number of rooms: 29
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Also Known As:
Sapphire Suites Kolkata (Calcutta), India - West Bengal

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