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“Decent Hotel” 3 of 5 bubbles
Review of Pride Plaza Hotel Kolkata

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Pride Plaza Hotel Kolkata
Ranked #22 of 216 Hotels in Kolkata (Calcutta)
Jalandhar, India
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Decent Hotel”
3 of 5 bubbles Reviewed 20 May 2014

Just to check out a new place i tried this hotel, but i would say it was not up to the standard.The reception is small and takes some time to check in.The rooms are of good size and clean,but the bathroom needs changes as after a shower the floor gets totally flooded.Food was ok and wifi is chargeable. For the price they charge it is better of staying at Hyatt or some other property where at least one gets a 5 star service.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank nik1534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, 31 May 2014
Dear Guest

We would like to take this opportunity to thank you for the review that you have written about us; would also be sharing the feedback with the team.

We apologize for your inconvenience with regards to the wi fi and the experience that left a lot to be desired.

I would very much like to welcome you back to the hotel the next time you are visiting Kolkata.

Assuring you of our best attention at all times!!

Sincerely/ Kenneth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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469 reviews from our community

Traveller rating
    155
    152
    90
    36
    36
See reviews for
80
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285
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
1 review
4 of 5 bubbles Reviewed 15 May 2014

Hotel is new and nice! However, bathroom floor gets flooded each time after a shower. This was a very annoying experience and never received an apology from the management after multiple complaints. I didn't find front desk personnel to be friendly at all especially for a five start rated hotel. On a positive note, room service and restaurant services met my expectation.

Room Tip: Don't expect five star services out of this hotel because aren't. In fact, it's okay onl...
See more room tips
  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Arun R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, 31 May 2014
Dear Guest

We would like to take this opportunity to thank you for the review that you have written about us; would also be sharing the feedback with the team.

We apologize for the inconvenience with regards to the service that you received.

We would very much like to welcome you back to the hotel the next time you are visiting Kolkata.

Assuring you of our best attention at all times!!

Sincerely/ Kenneth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 15 May 2014 via mobile

The rooms are good but lack service. The buffet service is the worst. There was no proper arrangement. We had to wait for the food for quite a long time and it got over soon as the guests were pounding on the food.

Stayed May 2014, travelled with friends
Helpful?
1 Thank agarwalanand85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, 31 May 2014
Dear Guest

We would like to take this opportunity to thank you for the review that you have written about us; would also be sharing the feedback with the team.

We apologize for the inconvenience with regards to the buffet food layout and are working on ways to enhance the experience especially when the Coffee Shop is very busy.

I would very much like to welcome you back to the hotel the next time you are visiting Kolkata.

Assuring you of our best attention at all times!!

Sincerely/ Kenneth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Assam
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 10 May 2014

Its a new hotel, well maintained, rooms are clean with efficient room service. the staffs are hospitable and food is good. it is very close to the airport, worth considering if you have a day stay in Kolkata and early morning flight next day! it was surprising to find wifi chargeable.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Saket G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, 14 May 2014
Dear Guest

I would like to take this opportunity to thank you for the review that you have written about us; would also be sharing the feedback with the team.

I would very much like to welcome you back to the hotel the next time you are visiting Kolkata.

Assuring you of our best attention at all times!!

Sincerely/ Kenneth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
1 review
4 of 5 bubbles Reviewed 8 May 2014

I had stayed in this hotel for 3 days during mu business trip, the hotel is good and room are big and neatly done but the only one part is the bathroom near the shower area is little dirty. On the firs day the dinner service in the restaurant was very very slow but the task of the food made it better. On the whole a good hotel.

  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank swargsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, 14 May 2014
Dear Guest

I would like to take this opportunity to thank you for the review that you have written about us; would also be sharing the feedback with the team.

I would very much like to welcome you back to the hotel the next time you are visiting Kolkata.

Assuring you of our best attention at all times!!

Sincerely/ Kenneth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
129 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

The Pride is a relatively new hotel, in a fast developing area of Kolkata called New Town, a stone's throw from many IT companies. It has friendly staff.. the staff at the bar went out of their way to get us food from their restaurant as we insisted on having dinner in the bar. Te breakfast spread is adequate and the check-in and check-out procedure is handled smoothly by their efficient front office staff

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DrQuresh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, 8 May 2014
Dear Guest

I would like to take this opportunity to thank you for the review that you have written about us; would also be sharing the feedback with the team.

Your positive affirmation of the hotel would go a long way in keeping the team motivated and focused on customer delight each and every time.

I would very much like to welcome you back to the hotel the next time you are visiting Kolkata.

Assuring you of our best attention at all times

Sincerely/ Kenneth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

I was in Calcutta for a day in business - reached before time and called up the hotel for an early check-in and instantly was confirmed. Reached the hotel (quite close to the airport) - and realized it had an aura of friendliness about it - checked out the following day - and was thoroughly satisfied by the services at a price that was very affordable.

The hotel has huge spacious rooms, nicely done bathrooms, staff is very courteous - and all of this at a price point which was too good to be true. The only drawback is that you have to be on time for the breakfast - I was a bit late - reached the restaurant at 10:15 (official time was till 10:30) and found most of the stuff had gotten over. However, I requested for a few specific items and most of it was served to me on the table.

All in all a great one day experience in the city of joy!

Room Tip: Go for a room with a King Bed - preferably close to the elevator - otherwise the walk tends to be to...
See more room tips
  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gautam2611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, 30 April 2014
Dear Guest

I would like to take this opportunity to thank you for the excellent review that you have written about us; would also be sharing the feedback with the team. Your positive comments on the property and the team motivate us to strive harder towards guest delight!

I would very much like to welcome you back to the hotel the next time you are visiting Kolkata.

Assuring you of our best attention at all times!!

Sincerely/ Kenneth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pride Plaza Hotel Kolkata

Property: Pride Plaza Hotel Kolkata
Address: Terminus, B.G-12, Action Area,1-B, New Town, Rajarhat, Kolkata (Calcutta) 700 156, India (Formerly The Pride Hotel Kolkata)
Region: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
#19 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pride Plaza Hotel Kolkata 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Pride Plaza Hotel Kolkata Kolkata (Calcutta), India - West Bengal

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