I decided to chose this hotel as it was next to Mother Teresa's House and as my wife grew up in the area she thought it would be a good idea to stay here. Big mistake! I booked a Double Deluxe Room as my wife was travelling with me and when we arrived we found people at the reception complaining about their rooms. However, we decided to go ahead and check in and when we got to our room could not believe how dark and dingy it was. We took one look at the towels and sheets and decided that we could not use what was supplied. In addition to these purchases, we also had to purchase a shower curtain and shower mat as the shower curtain was black from the bottom up to about 12 inches. My wife complained at reception enquiring if in fact we had a deluxe double room and we received conflicting information - one person said they would move us and another said it was a double deluxe room. Prior to our departure from the UK my wife enquired if they had a hair dryer and iron which they said they had. However when she asked to use the iron, she was told it was broken but they offered to iron 2 garments at a cost. When wanting to use the hair dryer there was only one in the hotel and she had to wait till someone else had finished with it before she could use it. Only after complaining did we get our room cleaned every day. We were also quoted taxes at 10.15% and suddenly these taxes escalated to 12. +%. With hindsight we would have been better off staying at the Baptist Mission Society Hostel which although it charges Rs. 1000 per night, was much cleaner and airy. I definitely would not recommend this hotel.
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- Also Known As:
- Hotel Heaven Kolkata (Calcutta), India - West Bengal