I had a short one night stay at the ITC sonar at Kolkatta. Being a business trip and a short one at that it was paramount that I get a good comfortable sleep after a long late evening flight . Had even called the hotel earlier to check on the kind of room and of they were allocating a double / king bed. They had said yes . When I got in to the hotel found the room to have a double bed and felt assured and went for dinner at dum pukht for my dinner . The restaurant didn't disappoint and the food was great . It was on my return to the room and finally when I lay down on the bed that disappointment happened .
It was clearly on of the worst beds I had slept on in any hotel .. I could feel the patterns on the mattress on my back in a very rough way .. The bed was hard and the worst thing was they had joined two single mattresses which were of different heights leaving an extremely irritating and uncomfortable groove in the middle of the bed .. I struggled to sleep all night but since it was post midnight and had an early meeting decided to rough it out . Now comes the worst part .. At the check out the lady at the reception ritualistically asked me how was my stay to which I replied " very uncomfortable and was the worst bed I ever slept on " ... Her response verbatim " oh ... Here is your bill sir "... And that's it !! That's it !!
I paid feeling a complete lack of hospitality and warmth at this cold hotel and with a firm belief of never to return .. My Itc club and Starwood preferred guest loyalty can take a walk !!
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- Also Known As:
- Itc Sonar Hotel Kolkata (Calcutta)
- Itc Hotel Kolkata
- ITC Sonar Kolkata (Calcutta), India - West Bengal