Excellent hotel with lovely fish ponds (& you can feed the fish!). They place scented sticks along the doors etc which help create a lovely relaxing atmosphere. Rooms are very good and the staff excellent and really helpful, no task is too small.
This can be a busy hotel with weddings, fashion shows and conferences taking place but nothing to detract from a good stay - in fact it's nice to see. There's not very much around to walk to but there are several large malls a car ride away as is Kolkata (worth a visit to Mother Theresa's house and the kali temple).
The business lounge isn't particularly well organised especially when the main manager isn't there, lack of staff, snacks, service is quite frustrating at times. So this could better. There is a good selection of different foods available for breakfast in one of the restaurants.
There are about 5 restaurants within he hotel and one of our favourites is Pan Asia, which serves different Cuisines (eg Chinese, Thai, Mongolian, Asian, Japanese etc). There is also a nice spa and a gym section (although we didn't visit the gym).
I can't remember all the staffs names but they are all special and so helpful (even trying to help me to learn Hindi!). Special mentions go to the guest relations girls who made my stay so welcoming and taught me how to drape my saries (Sonia, Kunju, Namita, Mary). Also thank you to the Pan Asia manager (at that time) Anurud - such a lovely young man.
We always prefer to stay at this hotel when in Kolkata, and look forward to our next visit :-)
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- Also Known As:
- Itc Sonar Hotel Kolkata (Calcutta)
- Itc Hotel Kolkata
- ITC Sonar Kolkata (Calcutta), India - West Bengal