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“Worth the Money” 5 of 5 bubbles
Review of The Oberoi Grand

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The Oberoi Grand
Ranked #1 of 217 Hotels in Kolkata (Calcutta)
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Worth the Money”
5 of 5 bubbles Reviewed 21 November 2010

Looks like a White house of US from outside. A wonderful hotel to be in with wide spacious rooms, on the main road, very close to the busy market area, palatial hotel with the Oberoi Group as the management, the staff, service and one of the best in dining Thai Restaurant. A blend of ancient Indian and Western Culture

  • Stayed October 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PARAGRP_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_OberoiGrand, General Manager at The Oberoi Grand, responded to this review, 1 December 2010
Dear Trip Advisor member,

It was a pleasure to have you stay recently at The Oberoi Grand Kolkata. Thank you for taking the time to review us on Trip Advisor.

I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you.

It has always been our utmost focus at The Oberoi Grand, Kolkata to provide our valued guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests.

We look forward to the opportunity of welcoming you back on your next visit to Kolkata.


Regards

George Kuruvilla
General Manager, The Oberoi Grand Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,924 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (499)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
New Delhi, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 November 2010

guys this one is the best hotel i have ever realised and feel practically. i would say its service is the best one to make happy the guest. its royal look is the major attraction. and the tariiff of this hotel is very reasonable.

  • Stayed May 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yash4u_481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_OberoiGrand, General Manager at The Oberoi Grand, responded to this review, 1 December 2010
Dear Trip Advisor member,

It was a pleasure to have you stay recently at The Oberoi Grand Kolkata. Thank you for taking the time to review us on Trip Advisor.

I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you.

It has always been our utmost focus at The Oberoi Grand, Kolkata to provide our valued guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests.

We look forward to the opportunity of welcoming you back on your next visit to Kolkata.

Regards

George Kuruvilla
General Manager, The Oberoi Grand Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
2 reviews
5 of 5 bubbles Reviewed 20 November 2010

The hotel has something magical about it. It is in the busiest street of Kolkata yet the feeling of quietness and peace as you enter the hotel is remarkable. I am still trying to figure out why i like this hotel and honestly there is nothing that i can pin point, Today most of the luxury hotels around the country would probably have better amenities than the Grand, but i would not miss an opportunity to go back to Kolkata just to stay at the Oberoi Grand

  • Stayed September 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JayantSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_OberoiGrand, General Manager at The Oberoi Grand, responded to this review, 1 December 2010
Dear Trip Advisor Member,
Thank you very much for posting your views about your experience at The Oberoi Grand
It has always been our utmost focus at The Oberoi Grand, Kolkata to provide our valued guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We look forward to welcome you back at The Oberoi Grand!


Regards

George Kuruvilla
General Manager, The Oberoi Grand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 November 2010

Stayed one night here on a business trip and was blown by the charm. Its a heritage hotel with every detail oozing old world class right down to it's four poster bed. Service was courteous and prompt as you would expect at any 5 star. Breakfast spread was top notch as was the restaurant it was served in.
Well-located in the city and at under 9000 was a pretty good deal too.

  • Stayed September 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WryFromMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_OberoiGrand, General Manager at The Oberoi Grand, responded to this review, 1 December 2010
Dear Trip Advisor Member!
I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you.
Thank you very much for recommending The Oberoi Grand as a weekend destination of Kolkata. It`s called the “Grand Dame of Kolkata” which depicts the old world charm and the Victorian culture.
It has always been our utmost focus at The Oberoi Grand, Kolkata to provide our valued guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests.

We look forward to the opportunity of welcoming you back on your next visit to Kolkata.


Regards

George Kuruvilla
General Manager, The Oberoi Grand Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 October 2010

We called the hotel directly and obtained a weekend deal, where the stay was just Rs. 6500 per room per night. I think this deal is just for the weekend. We checked in on a Friday night and checked out on Sunday morning. This was the best deal we could get at a hotel of a similar range and quality.

Our flight into Kolkata was delayed and we ended up landing around 11.30pm. We took a cab to the hotel. As said in previous reviews, the hotel is known as "Grand Hotel" than Oberoi to the taxi drivers.

We were given a very warm welcome by the check-in agent. She did a very fast process of checking us in and wished us a pleasant stay at the hotel.

The room was huge. We had requested an extra bed and there was ample space, in spite of the extra bed.

Breakfast was complimentary and was an elaborate affair. The spread consisted of different cuisines ranging from continental to chinese to north indian and south indian.

The hotel has an Avis rent a car counter, which is very useful. The driver was great and showed us the major sights of Kolkata. The hotel is near Park street, which I feel is the food hub of Kolkata. We had a wedding to attend that night at Chowringee, which was also close by.

That night, around 1am, we broke a glass in the washroom. Upon informing housekeeping, they were up within 5 minutes and cleaned up the washroom. The service was excellent!

I would definitely recommend this place to anyone planning to visit Kolkata. The location, service, amenities and price make this place an excellent value for money!

  • Stayed January 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shasi1711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_OberoiGrand, General Manager at The Oberoi Grand, responded to this review, 31 October 2010
Dear Trip Advisor Member!

I am delighted to note that you have had an enjoyable stay. It was a pleasure to have been of service to you.

Thank you very much for recommending The Oberoi Grand as a weekend destination of Kolkata.

It has always been our utmost focus at The Oberoi Grand, Kolkata to provide our valued guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests.

We look forward to the opportunity of welcoming you back on your next visit to Kolkata.

Regards

George Kuruvilla
General Manager, The Oberoi Grand Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 October 2010

The Oberoi Grand is a fantastic hotel. Our city view room was perfect. don't pay extra to get a pool-view room...the sound proofing in the city view room was more than adequate. Central Calcutta is a bit crazy and being able to stay at this hotel made it a lot more manageable. Staff goes above and beyond to get to know you. Concierge even went as far as to write out what to order when we asked about a local bengali restaurant.

If you are afraid of taking a taxi, they have a courtesy car that is reasonably priced for local trips. However, in my limited experience, Calcutta is a very safe city and you can take a regular taxi anywhere with no problems.

Also, the breakfast buffet was a pleasant surprise because it was delicious. We stuffed our faces.

The only thing that I would recommend for improvement is to allow free wi-fi anywhere on the compound.

My final advice is that the taxi drivers in Calcutta know this hotel as the "Grand Hotel" and they will just scratch their heads if you say Oberoi.

  • Stayed October 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nonogogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_OberoiGrand, General Manager at The Oberoi Grand, responded to this review, 31 October 2010
Dear Trip Advisor Member,

It was a pleasure to have you stay at The Oberoi Grand Kolkata recently. Thank you for taking the time to review us on Trip Advisor.

Our pool side rooms have a great view of the swimming pool which has often been termed as an “oasis” by most of the guest. The hotel is centrally located and the famous New Market is next to the hotel however we have used the latest technologies to ensure that there is proper soundproofing.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests.
Thank you for having stayed with us and we look forward to the opportunity of welcoming you back to The Oberoi Grand and Kolkata.

Regards

George Kuruvilla
General Manager, The Oberoi Grand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 October 2010

The Oberoi in Kolkata combines old world charm with the class expected from a five star hotel. Outstanding hospitality / service, amazing food and very comfortable stay. Whenever I stay here, I see very friendly staff and I love their wooden panels.

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hosangadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_OberoiGrand, General Manager at The Oberoi Grand, responded to this review, 31 October 2010
Dear Trip Advisor Member,

Thank you very much for posting your views about your experience at The Oberoi Grand.

I acknowledge your positive feedback regarding our hospitality, food and services.

It has always been our utmost focus at The Oberoi Grand, Kolkata to provide our valued guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We look forward to welcome you back at The Oberoi Grand!
Regards

George Kuruvilla
General Manager, The Oberoi Grand Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi Grand

Property: The Oberoi Grand
Address: 15 Jawaharlal Neharu Road, Kolkata (Calcutta) 700013, India
Phone Number:
Region: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Kolkata (Calcutta)
#1 Romantic Hotel in Kolkata (Calcutta)
#1 Luxury Hotel in Kolkata (Calcutta)
#1 Business Hotel in Kolkata (Calcutta)
#1 Family Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Oberoi Grand 5*
Number of rooms: 209
Official Description (provided by the hotel):
The Oberoi Grand, fondly referred as the 'Grande Dame of Chowringhee' offers the ultimate classical residence in the City of Joy. This heritage hotel’s neo-classical facade and grand pillared entrance mark a successful fusion of classical Victorian and traditional Indian style and reflect the city’s colonial history.Standing stately for over 125 years, The Oberoi Grand combines classic architecture and charm with state of the art amenities and facilities, offering guests an oasis of tranquility amidst the bustling city.The hotel features elegantly appointed rooms, equipped with all modern facilities blending uniquely with the colonial architecture.The hotel is located in the main business and shopping district of Kolkata (Park Street, BBD Bag, and Chowringhee) and is in walking distance from most corporate and government offices. It is also conveniently located close to major convention centers, legislative offices, banks, Consulates, Deputy High Commissions, Chambers of Commerce and clubs. This ideal location makes the hotel a perfect base for the business and the leisure traveler.The dining options at the hotel provide a great opportunity to savor cuisines from around the globe. Recreational facilities include an outdoor swimming pool, a fitness centre and a full service Oberoi Spa.The city centre location makes the hotel an ideal conference and meetings venue. The options vary from a spectacular ballroom for large conferences and smaller meeting rooms for business gatherings and seminars. A 24 hour business centre fully equipped with modern facilities includes a meeting room along with secretarial services. ... more   less 
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Also Known As:
The Oberoi Grand Hotel Kolkata (Calcutta)
Oberoi Grand Kolkata
Oberoi Grand Hotel
The Oberoi Grand Kolkata (Calcutta), India - West Bengal

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