Although this has been my 2nd stay at this hotel. I have felt very disappointed by the shabby demeanor of service and hospitality.
This hotel has degraded at all levels including food, cleanliness, service and hospitality. Pearless Inn staff is very discourteous and treats customers with disrespect. Room service is pathetic and very slow. Room Service staff takes hours to service individuals or they may simply forget. This hotel only attends groups who have come for office meetings, conference arrangements and fly by 9 customers. Not ideal for Family stay or holiday goers.
Pearless Inn room charges are on the higher side and they have lot of hidden charges. It is highly over charged. There is no free internet & per day internet charge is Rs 450. There are tea makers installed in rooms but they charge for every Tea bag (Rs 10) Milk sache (Rs 10) Coffee sache (Rs 10). There is no freely available filtered water, every bottle of filtered water costs Rs 50. At the end of your stay you will feel the hotel has fleeced you. Even any standard 4 star hotel is much better than Peerless Inn and economical.
Hotel staff are not helpful and rather rude. Rooms, bed sheets are not cleaned regularly and many times there are leakage and broken taps in bathrooms leading to many inconveniences. Service Staff expect tip before they have even serviced you and they kind of ask for it looking at your purse/wallet if its lying around. You might feel next time to keep your purse/wallet locked in and away from prying eyes.
From a personal angle I will never wish to stay in this hotel again. Also suggest if you are going with your family please avoid Pearless Inn, you will end up feeling ashamed in front of your own family and nothing you can do complaining to the Hotel administration. They don’t listen, and they don’t care.
Wish you happy stay ahead,.. there are many good hotels in Kolkata.
Thanks and Regards,
- Official Description (provided by the hotel):
- The 168 rooms and suites at The Peerless Inn hotel in Kolkata are spacious and come in five categories to meet the needs of various travellers and each category is unique in design and luxuriously appointed. The excellent services and facilities live up to the expectations of its brand name. State-of-the-art business facilities and conference rooms effortlessly meet any business or social occasion of any scale. Dining options are interesting and entertaining and include an authentic Bengali cuisine restaurant. A health club and great in-room amenities provide the much required post work respite. Central location at Chowringhee Savour authentic Bengali cuisine at Aaheli Efficient business facilities ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Southall Travel, Hotels.com, Expedia, getaroom.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your The Peerless Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Peerless Inn Kolkata
- The Peerless Inn Kolkata (Calcutta), India - West Bengal