My experience was not positive. I was traveling alone and thought this was a good selection based on the pictures they show on internet.
As you can see from the pictures I took this hotel has different types of rooms. They gave me one room that has nothing to do with the pictures they post. The hotel has different types floors, they just show the rebuil ones, and if you are not aware of this situation they will send you to the oldest dirty rooms they have, which I find not fair.
When I complain to my travel agent, they offer me to move to another room, I thought it was going to be a better one but no, it was the room from the pictures. Then at 9pm they called me again and say now they were giving me a nice room, my question is if they are offering now a nice room, is because they knew I was in a bad one.
The staff was polite but not very helpfull.
The breakfast was average.
I think they need to work more on quality standards, because if you have good luck you can get one nice clean room, but if not, as in my case, you can get one of the back yard rooms. And is not about the price, I saw the pictures on internet and paid the rate they ask, but for a nice room which I didn´t get..
For me it´s was a stressfull experience, I didnt want to continue complaining so decided to move to another hotel the next day.
- Official Description (provided by the hotel):
- Located in the vibrant heart of the city centre, both literally and culturally, this is where modern day Kolkata throbs & this is also where Calcutta, the erstwhile Capital of India still lives…. This 70 Room boutique hotel offers a lovely view of the majestic Victoria Memorial Hall on one side and the heritage building of Sir Stuart Hogg Market (New Market) on the other; and all the major shopping plazas & multiplexes, Corporate & Government offices and Consulates are within a close 2-3 km. Experience a relaxing, exciting and memorable stay at ‘The Lindsay’. In its tastefully decorated 70 plush Executive Rooms, Heritage Rooms & Suites with the feel & visuals of a bygone era, yet offering the most comfortable and practical amenities for modern day business traveler ensure a relaxing and memorable stay. 24 hrs room service With a glimpse into the rich history & cultural heritage of the City built into every nook & corner of the hotel, the atmosphere at ‘The Lindsay’ is a tribute to Calcutta’s legendary charm, its luminaries, its warmth, its amazing food, the iconic buildings & institutions…..! ... more less
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- Also Known As:
- The Lindsay Kolkata (Calcutta), India - West Bengal