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“good hotel” 4 of 5 bubbles
Review of Hotel The Sojourn

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Hotel The Sojourn
Ranked #56 of 216 Hotels in Kolkata (Calcutta)
Lucknow, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“good hotel”
4 of 5 bubbles Reviewed 15 November 2012

good hotel with good service good food only bathing space is small. the staff is helping and courteous . food served is in good quantity but a bit expensive.ridged in budging with rates. no compromise. Best part in bathroom all essential toiletries are made available which is less seen in 3 star accommodations good for business and professionals.

  • Stayed December 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jayantsinghtomar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 reviews from our community

Traveller rating
    3
    30
    19
    3
    2
See reviews for
7
4
6
37
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
New Delhi, India
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 17 October 2012

Stayed there for 4 nights for business trip, the experience was not good. It was 3rd early morning 3AM when i had an encounter with bed bugs,....!!! I couldnt sleep whole night. I immediately called up the reception to ask for checkout, however they had arranged another deluxe room which was better then the previous one. Starting from Break Fast , the Coffe Shop which is opened 24*7 doesnt offer more then dark brown breads and some fruits.
The only plus is location and infact bar is better then the Room.

  • Stayed May 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pradeepddn77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelthesojourn, Manager at Hotel The Sojourn, responded to this review, 13 February 2013
Dear Sir,

We are extremely sorry to hear about your experience and we sincerely regret the inconvenience caused to you.

We take utmost care in ensuring cleanliness and hygiene and hence we have tied up with the best companies to provide pest control services.

However sometimes there are instances when the immediate previous departing guests unknowingly leave behind pests such as bed bugs and this might have been the problem in your case too.

We do again tender our sincere apology and hope you would give us one more chance to serve you in future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 19 August 2012

I booked a room for a friend well in advance. However when we went in to check in at 9pm that day we were asked to wait for 30 minutes since they had given the room to someone else !! Very unprofessional.

Stayed July 2012, travelled solo
Helpful?
1 Thank Kajari B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelthesojourn, Manager at Hotel The Sojourn, responded to this review, 13 February 2013
Dear Madam,

We are extremely sorry for any inconvenience caused to you.

However we can assure you that there must have been some kind of mis-communication or some unavoidable circumstance which might have led to the problem.

Please do note that we have tried to contact you through this website to get details about your grievance but we have not received any reply till date. Hence it is difficult for us to even investigate the matter.

Please do give us details of the problem and chance to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kolkata (Calcutta) hotels

Kolkata (Calcutta), India
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 14 May 2012

Stayed for 3 nights in May, 2012. Although the room rates are on the high side, the hotel is professionally run with very good service. Rooms are clean with clean towels and bed linen which is often a problem with Indian hotels. The AC and shower both worked, which is again a common problem. The food was good although we did not use the restaurant much and breakfast buffet was just right since this is essentially a business hotel. Front desk staff was prompt and polite and we did not have any delays either while checking in or checking out. Location is very good if one wants stay close to the airport. It is far from the city center, but there are malls and restaurants close by. One of the better places to stay at, while in Kolkata.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank annapurna_2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsingoer, Denmark
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 24 April 2012

Nothing fancy about this place. Just bare essentials.. Doesn't feel like a deluxe or high end 3 star. Just a average hotel. Average rooms, average breakfast. Just stayed for one night. It was close to Apollo Kolkata, where I had some work, so it was convenient.

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank shenekurien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 14 April 2012

Getting recommendation from a friend, I booked the hotel 2 weeks in advance. I was impressed by the location, which is close to Salt Lake City Stadium, and not too far from the airport. It took me around 25 mins to reach the airport, which was an added advantage compared to staying further south at the heart of the city, especially if one is a transit traveler.

I was, however, utterly shocked by the way the duty manager at the counter interact with me in the presence of a friend who accompanied me (the one who recommended the hotel). The duty manager tried to remind me about the room price (which I told him I booked the room after fully aware about the tariff from their website), and some do's and don'ts. I consider that really rude. I took their best room trying to get the maximum comfort from the hotel. But my evening was already spoiled. In the morning, I called housekeeping to get my luggage, as a car was waiting for me for airport drop. After calling them twice, I took my luggage out myself after 10 mins. The bell boy came when I reached the lift. If they claim to be a '3 star facility hotel', as given in their website, the service needs to be really improved, and the employee could be more hospitable!!

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank MaruataFanai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelthesojourn, Manager at Hotel The Sojourn, responded to this review, 18 May 2012
Dear Sir,

Greetings from hotel 'The Sojourn' and thank you for the review.

We are utterly disheartened with the fact that you were not satisfied with our service on your last visit.
We strive to offer our customers the very best of our services and we regret what has happened during your stay.

The matter has been taken up seriously and we would ensure that this never happens in the future.
We earnestly request you to give us a chance to serve you much better next time.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhaka City, Bangladesh
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 25 November 2011

Stayed a night during my transit through kolkatta. A bit far from Airport in the day time with the traffic. but if you gonna catch a flight in early morning would hardly take 15 minutes to reach.

hotel and food both good

Room Tip: ask for the roads with windows towards the front of the building
See more room tips
  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank SajitMenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel The Sojourn

Property: Hotel The Sojourn
Address: Plot No Kb 23, Kolkata (Calcutta) 700098, India
Region: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #56 of 216 Hotels in Kolkata (Calcutta)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel The Sojourn 3*
Number of rooms: 27
Official Description (provided by the hotel):
Set up in the beautiful surroundings of Salt Lake Kolkata, The Sojourn is a 3 star facility hotel offering impeccable service and comfort to guests across the globe. The tranquil locality with lush green vegetation provides a soothing and relaxing respite from the turmoil of everyday busy life. Replete with modern facilities and exquisite architecture, effort is put to ensure guests feel home even when they are miles away from their near and dear ones. The revamped multi-cuisine restaurant Flambe provides an array of sumptuous delicacies and the newly designed lounge bar Qube offers guests an opportunity to unwind after a hectic day out. ... more   less 
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Also Known As:
Hotel The Sojourn Kolkata (Calcutta), India - West Bengal

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