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“Don't Trust These People”

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Dauphin Island Harbor House
Certificate of Excellence
Nashville, TN
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Don't Trust These People”
Reviewed 23 April 2008

We were evicted from our room by a very rude owner named Carol. We were surprised by someone beating on our door. When we opened it in alarm, she did not introduce herself, only stated that there had been a big mistake and we would have to move. We told her we had been placed in this room because the one we were promised when we made our reservation was already occupied. She blamed her staff for the problem.

Since we had been in the room several hours, had unpacked and my husband was in the midst of eating dinner, we offered to move if she would provide another room complimentary for all our trouble. She reacted in anger, threatened to charge us an additional amount for the room and slammed the door behind her.

Fortunately we found other accommodations at the Gulf Breeze Motel and moved there immediately where we were treated with courtesy and professionalism.

Apparently this is common treatment - see comments from other reviews.

  • Liked — Nice view of the bay
  • Disliked — The unprofessional attitude of the owner
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Poundman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Louisville, Kentucky
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 October 2007

Lets just say this Mrs carol is wonderful we have been 4 times and always come back the food is wondeful and she packs a lunch for us everytime we go fishing.
Great location and always relaxing
Dont belive the review we came in one evening with no resavation however they got us a room and didnnt even know our names till we checked out 3 days later.
i love this place to chill out and relax

  • Liked — the view from the sea breeze room in the morning
  • Disliked — nothing
  • Stayed July 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank gsxrter1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
1 review
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 June 2007

If you plan to visit Dauphin Island, you will find very limited accommodations. I suggest that you DO NOT book a room at the Dauphin House Bed and Breakfast. Our family made the 13 hour trip to Dauphin Island from Indiana for a friend's wedding on the beach. We made accommodations (so we thought) at Dauphin House. When we arrived, exhausted from the road, there was no one at the bed and breakfast to greet us. Furthermore, they did not leave us keys to our two reserved rooms, only a phone number. We called the number only to discover that they claimed not to have us in the book of reservations, though we had spoken to them over a month and a half in advance. The woman said not to worry, that we could stay in two of the rooms for the night, but we would have to change rooms the next afternoon. Well, when we woke up we were pretty much thrown out of the Dauphin House. Did I mention we had a six month old baby with us??????? I would be less angry if my infant son were not with us, but how can anyone throw a family with a young child out? Who knows!! Not only was the woman unapologetic, but she did not even give us any clue of where to start looking for accommodations. Fortunately, after hours of searching, we found the last two rooms at the Gulf Breeze Motel. We really enjoyed the Gulf Breeze. It is across the street from the beach and the people working there were very friendly, I can't say that about the Dauphin House Bed and Breakfast.

Helpful?
24 Thank MooSIndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dauphin Island Harbor House

Property: Dauphin Island Harbor House
Address: 730 Cadillac Ave, Dauphin Island, AL 36528-4402
Region: United States > Alabama > Dauphin Island
Amenities:
Suites
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Dauphin Island
Price Range (Based on Average Rates): £
Number of rooms: 10
Also Known As:
Dauphin House Bed And Breakfast
Dauphin House Hotel Dauphin Island
Dauphin Island Harbor House Alabama

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