We were evicted from our room by a very rude owner named Carol. We were surprised by someone beating on our door. When we opened it in alarm, she did not introduce herself, only stated that there had been a big mistake and we would have to move. We told her we had been placed in this room because the one we were promised when we made our reservation was already occupied. She blamed her staff for the problem.
Since we had been in the room several hours, had unpacked and my husband was in the midst of eating dinner, we offered to move if she would provide another room complimentary for all our trouble. She reacted in anger, threatened to charge us an additional amount for the room and slammed the door behind her.
Fortunately we found other accommodations at the Gulf Breeze Motel and moved there immediately where we were treated with courtesy and professionalism.
Apparently this is common treatment - see comments from other reviews.
- Also Known As:
- Dauphin House Bed And Breakfast
- Dauphin House Hotel Dauphin Island
- Dauphin Island Harbor House Alabama