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“Rocket Town”
Review of Courtyard Decatur

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Courtyard Decatur
Ranked #6 of 18 Hotels in Decatur
Reviewed 2 October 2013

Stayed at this courtyard for 3 weeks in July 2013 and was very pleased with the lower floor room. Some uppper floor rooms have a nice balcony too. Staff was awesome, very helpful with suggestions on places to eat. Hotel was being remodeled too, rooms being painted, pool updated and painted etc. The courtyard has an older looking lobby and eatery, nice big screen tv in lobby.

  • Stayed: July 2013, travelled on business
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Thank ernestokarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jatavius L, General Manager at Courtyard Decatur, responded to this reviewResponded 14 October 2013

Dear Ernestokarina,

We appreciate the feedback and glad that we were able to help with suggestions on places to eat. We are getting ready to do a full lobby renovation that will help improve the overall appearance of our hotel and to stay up to date with what is current. We hope that when you are in Decatur again, you will choose us as your place to stay.


Jatavius Lockhart
General Manager
Courtyard By Marriott
256-355-4446

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107 - 113 of 159 reviews

Reviewed 30 September 2013

Love this hotel! It's situated right in the middle of the cutest town full of shops, restaurants, and bars. The front desk staff was super nice and accommodating and the room was beautiful! Highly recommend this hotel - wish we could have stayed longer! We had a king bed in a room with a loveseat (which turned into a double pullout bed - perfect for our toddler) and there's a small refrigerator and coffee service. Very clean hallways and awesome lounge in the lobby.

Room Tip: Loved the view facing outside.
  • Stayed: September 2013, travelled with family
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Thank Christina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

This hotel was a surprise to me. met all my expectations and more. if you are in Decatur,alabama.this is the place to stay. staff was great,mgr.jatavius,lockhart, Rhonda green,tiffany,carter, and of course the staff and cooks. in the breakfast buffet. nice clean,next to good eating locations..makes you feel at home. for the price everything was nice. will stay again. and again. the breakfast buffet with the special omelets, Great.had a problem with sliding door repair guy was there and fixed the problem. good wifi, good food,comfortable beds.if you don't like this place, well you might as well stay at home.

Room Tip: Get a room up high for balcony view.
  • Stayed: June 2013, travelled on business
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Thank Bertram C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy R, Front Office Manager at Courtyard Decatur, responded to this reviewResponded 10 September 2013

Thank you for choosing the Courtyard by Marriott for your recent stay in Decatur, Alabama. We are so pleased to hear that you had an enjoyable stay here. Our staff and management appriciate your kind words and can not wait for you to come visit us again, and remember to bring a friend! Happy Travels!

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Reviewed 16 June 2013

It felt so good to be in a Marriott. It was a great location, and the breakfast with made to order omelette was spectacular. We were late night checkins, so the front desk clerk was very helpful in getting my airline miles for the night. the rooms were squeaky clean and beds were plush. Decatur is a very nice place. Would go again. Friendly staff!

  • Stayed: June 2013, travelled with family
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Thank thejettsetters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy R, Front Office Manager at Courtyard Decatur, responded to this reviewResponded 10 September 2013

Thank you for choosing the Courtyard by Marriott for your recent stay in Decatur, Alabama. We are so pleased to hear that you had an enjoyable stay here and are happy to hear you enjoyed our breakfast and omlettes that are cooked to order by our chef. Our staff and management appriciate your kind words and can not wait for you to come visit us again, and remember to bring a friend! Happy Travels!

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Reviewed 10 June 2013

I called the front desk for a pack-in-play from my hotel room and it rang like 10 times before someone answered. Then the man told me he would bring one up but "it will take awhile." No one ever came. I called back and no one even answered the front desk phone. Seriously? You don't even answer the phone? I guess the hotel is fine if you don't need anything.

  • Stayed: June 2013, travelled with family
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Thank SaintLouis__MO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jatavius L, General Manager at Courtyard Decatur, responded to this reviewResponded 14 October 2013

Dear JWLMontgomery,

Thank you for taking the time to share your concerns. While positive comments are nice, remarks that point to areas that need improvement offer us the best opportunity to exceed future guest's expectations. I am truly sorry that we fell short of what you expected to receive from us. I will be sharing your comments with the staff to ensure this does not happen again. Thank you,


Jatavius Lockhart
General Manager
Courtyard by Marriott
256-355-4446

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2013

This is in a good location. The hotel seems dated. The room (#321) smelled bad... like B.O. Ugh!
The little mini frig had one of it's front legs missing, so everytime we opened it to get our water, it almost toppled over on us. Also, the room air conditioner has to have been the original when motel a/c's were made. It was noisy! Also, there was no mattress cover. The bottom sheet was off one corner and I could clearly see the make of the mattress and the motel hosuekeeping note taped to it about what month to rotate it. I like mattress covers...they prevent bedbugs.

The night manager, Zak was great. Friendly and professional. And very busy running around making sure guests got what they needed.

Room Tip: Go to another motel.
  • Stayed: May 2013, travelled as a couple
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Thank ramblin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

My Wife and I have stayed at Marriott branded hotels all over the United States. This one was probably one of our least favorites. Not to say it was horrible, it wasn't. It was just Ok. I would expect this level of quality at maybe a choice hotels brand. The area had a big Memorial weekend festival which is an annual event. The hotel was sold out the night before We arrived. Because of this all of the rooms weren't ready at check in time. Now the Hotel knew of the event and it was a Holiday weekend so they needed to have prepared better. You've heard the old saying poor planning on your part doesn't constitute it's an emergency on my part. The staff did appear to be doing the best they could. The Hotel was out of shampoo. This goes back to preparing again. A hotel should never run out of shampoo. The property itself was Ok. It was not really up to what you'd expect from a Marriott brand. Again not horrible just Ok. If We stay in the area again I'll look for a less expensive hotel with a similar type of quality.

  • Stayed: May 2013, travelled with family
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Thank bowhunterups
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Decatur

Address: 1209 Courtyard Cir SW, Decatur, AL 35603-2698
Region: United States > Alabama > Decatur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Decatur
#3 Romantic Hotel in Decatur
Price Range: £72 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Decatur 3*
Number of rooms: 113
Official Description (provided by the hotel):
Recently completed full hotel renovation including all guestrooms and public spaces. Newly Opened Bistro Proudly Serving Starbucks. Breakfast and Dinner and Full Bar Service. The Courtyard is convenient to restaurants, shopping, local attractions and corporate businesses. ... more   less 
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Also Known As:
Courtyard By Marriott Decatur Hotel Decatur
Decatur Courtyard
Decatur Marriott

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