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“Shoddy hotel”

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Baymont Inn & Suites Decatur
Ranked #5 of 18 Hotels in Decatur
Certificate of Excellence
Reviewed 20 April 2012

This hotel was a disappointment after our other stays at Comfort Inn Suites. In sort the hotel is shoddy. It is in need of many repairs and an overall cleaning. The staff was friendly that is the best I can say for this establishment. We rented two rooms both of which were in need of repairs on their decor and hardware. The bed had the dirtest bedspread I have ever seen. Our son said it looked like some had been shot on it. The carpets were also dirty. If we had not been so tired and my husband not well, we would not have stayed.

Room Tip: Don't stay here.
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  • Stayed: April 2012, travelled with family
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1  Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DecaturComfortInn, Front Office Manager at Baymont Inn & Suites Decatur, responded to this reviewResponded 18 May 2012

I do apologize for your bad experience, I wish we had been made aware of the issues while you stayed with us. We would have resolved the issuse at an early time. I hope you will accept my apology and give us another try!

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276 - 282 of 299 reviews

Reviewed 2 April 2012

We will stay again... breakfast good. Helpful front desk.

  • Stayed: April 2012
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1  Thank donotcallme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DecaturComfortInn, Front Office Manager at Baymont Inn & Suites Decatur, responded to this reviewResponded 18 May 2012

Thank you! We are you enjoyed your stay!

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Reviewed 14 March 2012

My husband and I travel alot and are pretty tough to please...we arrive armed with our Lysol wipes, slippers, etc.! This Comfort Inn was VERY clean and very quiet! It is about a block off main road, but convenient to shopping and restaurants...you could even walk if you're with someone other than my spouse! Breakfast was amazing with even WARM biscuits and an attendant asking if you needed anything! Staff was very friendly and you felt that your business was truly appreciated! 'Will stop again if ever in the area. (Only negative is old tv needs replacing with flat screen to free up space.)

  • Stayed: March 2012, travelled with family
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5  Thank Ceciliaharris_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DecaturComfortInn, Front Office Manager at Baymont Inn & Suites Decatur, responded to this reviewResponded 18 May 2012

Thany you so much for the wonderful comments! We are glad we met everyone of your EXPECTATIONS. We really do appreciate you being our guest!

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Reviewed 1 December 2011

This Comfort Inn was conveniently located near main roads but far enough away from road noise. The desk staff was extremely helpful and offered to upgrade our room to king suite for the night. This was probably due to the Manager's evening reception being cancelled since the coordinator of the event was recovering from an illness. We were given directions(less than a half mile away) to Big Bob Gibson's Barbeque where we had a great meal. The breakfast at the Comfort Inn was plentiful and varied.
This Inn was in the process of being remodeled so we had new beds and were told the new towels and drapes were arriving next week.
We would consider returning to this motel in the future.

  • Stayed: November 2011, travelled as a couple
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3  Thank chipjane077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DecaturComfortInn, Manager at Baymont Inn & Suites Decatur, responded to this reviewResponded 12 December 2011

Thank you so much for your comments. I am glad you found the staff helpful and got to try our famous Gibson's Barbeque. The dust has settled on major renovations this year and we are focused on the details such as a constant supply of fresh towels & linens. We hope to have you back next time you visit Decatur. Happy Holidays!

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Reviewed 15 October 2011

We stayed at this hotel recently on a trip to visit family nearby. The hotel appears to have gone through a recent renovation and it looks like the lobby, hallways and rooms were updated. I remember coming to this property before and thinking that it needed some serious TLC. Well now it looks like they finally got around to updating the property.

The staff was very friendly and courteous and tried to do everything possible to make sure we enjoyed our stay. The rooms were updated with fresh paint, nice contemporary furniture, new bathroom counters and carpet. Although the room amenities are very basic, it was nice to have free WiFi, refrigerator and a microwave. The bed/bedding were adequately comfortable for this price range of hotel. The only negatives would be that our room had an older AC unit and the TV is an old school tube (although we were told by the staff that they are planning to get LCD TVs at some point in the future). The free breakfast in the morning is a nice touch and we enjoyed having unlimited coffee and making our own waffles. There is a pool on the property which looked fine, but we didn't get a chance to try it. The location of the hotel is great as it's near various fast food outlets and major roadways in Decatur.

Overall I think this hotel is a great value for ~$60-70 a night.

  • Stayed: September 2011, travelled with family
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2  Thank Henry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DecaturComfortInn, Manager at Baymont Inn & Suites Decatur, responded to this reviewResponded 12 December 2011

Thank you for staying at our property again and for your comments. Indeed this year we have gone through a major renovation and now have new furniture and carpet in all the rooms. You can be sure we will continue to improve the quality and value of the property. I hope you will visit us again in the future. Happy Holidays!

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Reviewed 4 October 2011

We stayed at this hotel for our son's cross country race. The hotel was full. The room was nice, comfortable and quiet. The breakfast room was full of cross country runner and families but it did not slow down the hotel. The food was plentiful and hot. Great job! Marked hotel as a favorite in our book!

Room Tip: We stayed in the King Suite and it was great for me, hubby and son!
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  • Stayed: September 2011, travelled with family
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5  Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2011

After reading all the horrible reviews, I almost booked elsewhere but the low rate kept me at the Comfort Inn. I am glad that we did. We were placed on the second floor out of three which usually means that we hear EVERYTHING from upstairs but it was surprisingly quiet for a busy weekend. Our room was renovated with new paint, furnishings, bedding and carpet so it all appeared. The bathroom was still outdated but there was plenty of water pressure and no mold to be found. Bed was firm with no sagging spots. TV was still a tube but nice picture and easy to navigate.
Breakfast was above average the three days we were there. We did not use the business center or the pool on this trip but both looked clean and inviting.
The hotel is right off the main road through Decatur with easy access. McDonalds is across the street, Walgreens, Hardees, Subway all border the property with Walmart up the road.

The only bad things were the floors closer to the hallway creaked like a haunted house yet we never heard anyone else walking around. We also had a roach on the inside closet door the first time we opened it. If you are hanging clothes up, the new fixture in the closet is placed too far forward so the hangers bang the door when it closes.

All in all, we would stay here again but would rate this hotel more along the lines of a Quality Inn instead of a typical Comfort Inn.

Room Tip: Based on our point level, I requested a suite. I asked about incoming groups of kids and was told of...
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  • Stayed: September 2011, travelled on business
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3  Thank BBQPitchman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Decatur

Address: 2212 Danville Rd SW, Decatur, AL 35601-4644
Phone Number:
Region: United States > Alabama > Decatur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Decatur
Price Range: £51 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Decatur 2*
Number of rooms: 101
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Decatur
Comfort Inn Decatur
Decatur Comfort Inn

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