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“Soccer Tournament”

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Hampton Inn Decatur
Ranked #1 of 19 Hotels in Decatur
Certificate of Excellence
Reviewed 7 April 2014

Attended soccer tournament during this visit. The hotel staff was very accommodating and helpful to everyone. We all rested well. The rooms were spacious and quite. Everyone turned in early for the early games. The breakfast provided was healthy for the players. The location is excellent for the field play. We will recommend the facility in the future.

  • Stayed: March 2014, travelled with family
    • Value
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Review collected in partnership with Hampton
1  Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Hampton Inn Decatur, responded to this reviewResponded 8 April 2014

Thank you for your TripAdvisor review. I will share you comments with the staff here at the hotel. We love to host sporting groups and glad you found your stay to be great. Please stay with us again if your teams need housing arrangements.

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351 - 357 of 419 reviews

Reviewed 28 March 2014

We've stayed in quite a few Hamptons as well as other midrange hotels. Our experience in Decatur Hampton was excellent from check in to departure. The BEST friendliest check in clerk was bringing smiles to everyone in the lobby. Room was very clean and comfortable from great towels to HVAC controls to fast WIFI speed. Normal breakfast bar. But, very clean and attentively restocked. Even the luggage carts were well maintained!

Stayed: March 2014, travelled as a couple
2  Thank aestimare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Hampton Inn Decatur, responded to this reviewResponded 31 March 2014

We are glad you found our Hampton Inn to be the best. I will share your comments with our staff and hope you stay with us again.

thanks

Robert

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Reviewed 25 March 2014

Excellent service! My tired family arrived at about 1:30 a.m. to check in, however, the third party booking service had not transmitted our reservation. The hotel staff IMMEDIATELY took action and presented several acceptable solutions to our problem.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
1  Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Hampton Inn Decatur, responded to this reviewResponded 31 March 2014

Thank you for your comments on TripAdvisor. Some third party web sites do take a while for the information to get to us. Always feel free to book at hilton.com where you will always get the best rate and an instant confirmation number for your records. We hope you stay with us again in the future.

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Reviewed 22 March 2014

Hotel is conveniently located and staff is great. Consistent standard for Hampton Inns. Have not stayed at other hotels in area, but always look for a Hampton Inn due to consistency. I have nothing else to say but must meet the 200 character requirement!

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hampton
Thank L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Hampton Inn Decatur, responded to this reviewResponded 31 March 2014

Thank you for your comments. I am glad you found our hotel to be convient for your business needs. Please visit us again if your travel plans call for you to be in this area.

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Reviewed 17 March 2014

We were warmly welcomed upon arrival-I am sorry that I do not remember the gentleman's name at the front desk-he should be training staff for Hamptons-and all hospitality establishments! First impression goes a long way toward customer attitude! ;) Room was clean. No complaints whatsoever. Staff throughout the building was friendly. Will be sure to stay here our next time through town! Job well done.

Stayed: March 2014
1  Thank Juleecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Hampton Inn Decatur, responded to this reviewResponded 31 March 2014

Thank you for your Tripadvisor review. I will share your comments with our staff. I hope you choose to stay with us again.

Thanks

Robert

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Reviewed 16 March 2014

Upon check-in at 9:30pm I was assigned a room on the 4th floor. I found the safety latch holding the door open and upon pushing open the door discovered all drawers of the dresser open and it appeared someone had been laying on the bed. I went back to check-in to report my discovery and was told apparently the maid had left the dresser drawers open for inspection by a supervisor. Clerk then assigned me a different room on a different floor. She stated she would go up and inspect the room. I find it odd that the room had been left in this condition all day without a supervisor or management not discovering this before a guest was assigned the room.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank B I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Hampton Inn Decatur, responded to this reviewResponded 31 March 2014

Thank you for contacting TripAdvisor regarding your experience with the Hampton Inn Decatur. Please accept our sincere apologies for the inconvenience you experienced with our facilities. I will pass on these concerns with the respective department managers and follow up with them to ensure they are corrected. We are constantly monitoring the performance of our hotel against Hilton's high service and standards. Comments from our guest enable us to continually improve, exceed quality standards, and are vitally important in helping us achieve our Mission to be the first choice of the world's travelers. The time taken along with the effort made to share your comments with us is most appreciated. Hampton values your patronage and we appreciate you taking the time to share your comments. Again, we extend our apologies, and hope you will allow us the opportunity to serve you again in the future for your lodging needs.

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Reviewed 18 February 2014

Outstanding staff and very clean establishment. Even in adverse weather conditions the whole staff showed up and provided top knock service. I will go there again. The location is convenient for dining and shopping.

  • Stayed: February 2014, travelled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with Hampton
2  Thank Steve O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Hampton Inn Decatur, responded to this reviewResponded 3 March 2014

Thank you for your comments on Tripadvisor. We here love to provide the best service possible for all our guest. I will share your comments with our staff and hope that you will stay with us again if your in the Decatur area.

Cordially,

Robert J.

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Additional Information about Hampton Inn Decatur

Address: 2041 Beltline Rd SW, Decatur, AL 35601-5515
Phone Number:
Region: United States > Alabama > Decatur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Decatur
#1 Romantic Hotel in Decatur
Price Range: £71 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Decatur 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn Decatur Hotel Decatur
Decatur Hampton Inn

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