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“If you take showers in the mornings...” 3 of 5 bubbles
Review of BEST WESTERN River City Hotel

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BEST WESTERN River City Hotel
Ranked #3 of 18 Hotels in Decatur
Certificate of Excellence
North Augusta, South Carolina, United States
Level Contributor
3 reviews
3 hotel reviews
“If you take showers in the mornings...”
3 of 5 bubbles Reviewed 2 December 2013

If you take showers in the mornings, then this is not the place for you. It trickled out of the shower head. The water temp was either hot or cold, there was no in between. When I asked the front desk about the problem, she stated that the water pressure is poor when everyone is taking a shower in the morning. I think that is a big issue the they need to fix.

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Regina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana M, General Manager at BEST WESTERN River City Hotel, responded to this review, 3 December 2013
We would like to take this opportunity to sincerely apologize for your recent stay at our property, we appreciate you bringing this to our attention so it can be addressed immediately. We would love the opportunity to have you come back & stay with us when you return to the Decatur area. Again, thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
    129
    59
    18
    8
    8
See reviews for
86
30
10
70
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Decatur, Alabama, Usa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 2 December 2013

I have enjoyed this hotel and this hotel is perfect for the holidays. They provided a good breakfast to start your day. They are close to shopping centers and restaurants. You can use their gym membership to run off those family meals or use their weights. I have always received great service from the staff.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana M, General Manager at BEST WESTERN River City Hotel, responded to this review, 3 December 2013
We love our guests, and we always look forward to our return guests!!! We are conveniently located near dining, shopping & the Decatur business district. We appreciate you mentioning all the positive amenities and services we extend to all of our guests.
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A TripAdvisor Member
5 of 5 bubbles Reviewed 11 November 2013

In town for a dog show & stayed 4 nights on first floor in non smoking king with big jacuzzi tub.. Good hotel to bring dogs. Reasonably priced for a comfortable N/S King room. Staff friendly and helpful. Hot meal offered for breakfast.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana M, General Manager at BEST WESTERN River City Hotel, responded to this review, 21 November 2013
On behalf of the staff at Best Western in Decatur, AL...thank you so much for providing us with the positive feedback regarding your recent stay while in town for the dog show. Yes, we love our four-legged friends, and always look forward to their stay with us as well. We are glad you enjoyed our breakfast, its nice to have breakfast included in your rate, especially when it includes Hot Waffles, Eggs, Sausage, Gravy & Biscuits just to name a few of the breakfast items!! We look forward to seeing you all back again in the near future!!
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Minneapolis, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 31 October 2013

This hotel is well run, clean and near amenities for business travel. The hotel is clean and the staff is helpful and nice to work with when traveling the area. The hotel offers the use of a local gym and there are many good restaurants by the hotel or just down Belt Line. I always enjoy my stay in Decatur and partly because of the treatment I get when I stay at the Best Western.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana M, General Manager at BEST WESTERN River City Hotel, responded to this review, 11 November 2013
We absolutely love our business travelers, especially those that come back to see us when they are working in the Decatur area!!! We value your feedback, and we look forward to seeing you soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairmount, Georgia
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 2 October 2013 via mobile

King bed, refrigerator & microwave, hair dryer, coffee maker. All the standard stuff. Our room was very large with pullout sofa. Wi-Fi was fast, shower was slow! Bed was really comfortable! Normal breakfast with waffles. Shawn at front desk was really nice & friendly .

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Georgia-Girl46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana M, General Manager at BEST WESTERN River City Hotel, responded to this review, 11 October 2013
Thank you so much for the positive feedback you submitted regarding your recent stay at our property. We make it our number one priority to make sure each of our guests has a positive experience, and we are so happy to know that your stay with us was just that!! We look forward to your return visit the next time your are in the Decatur, Alabama area, again thank you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Decatur, Alabama, Usa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 1 October 2013

This hotel was easy to find, located just off Beltline and can access shopping, resturants, and business in the Decatur area. They have been updating this Hotel and have done a great job in maintaining the facility. The Hotel staff is great to work with and they take good care of their guests. If you need something just ask.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana M, General Manager at BEST WESTERN River City Hotel, responded to this review, 11 October 2013
On behalf of the staff at Best Western in Decatur, Alabama....thank you for making us your preferred property while you are working in the Decatur area!! We always look forward to your return visits!! See you next time!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Millbrook, AL, United States
1 review
5 of 5 bubbles Reviewed 25 September 2013

Very clean, very friendly staff. Very reasonable rate for business traveler with only a certain amount allotted for lodging. Room was above par, staff was great...I don't remember the guy's name that was working when I checked in, but he went above and beyond to not just me but all guests. Would definitely recommend and stay again!

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Brandon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana M, General Manager at BEST WESTERN River City Hotel, responded to this review, 26 September 2013
Our staff at Best Western in Decatur, Alabama would like to extend to you a huge "thank you" for the positive feedback you submitted regarding your recent at our property!! We strive to make each of our guests a positive experience, and we are happy to know you felt that way after staying with us. We look forward to your return visit!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN River City Hotel

Property: BEST WESTERN River City Hotel
Address: 1305 Front Ave., Decatur, AL 35603-2675
Phone Number:
Region: United States > Alabama > Decatur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Decatur
#2 Business Hotel in Decatur
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Decatur
Decatur Best Western

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