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“Decatur AL, River City Stay”

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Best Western River City Hotel
Ranked #1 of 19 Hotels in Decatur
Certificate of Excellence
Reviewed 10 June 2014

Very clean property with a dynamic and helpful staff. The breakfast is well prepared and the breakfast chef is always smiling and a real credit to the chain. I did not pick up her name but the property is well run with a helpful staff and it is located on the Beltline in a convenient location neareswt the river.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Best Western River City Hotel, responded to this reviewResponded 12 June 2014

Thank you for your gracious comments. Its our pleasure to serve you and we look forward to seeing you on your next visit to Decatur.

Thanks again,

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206 - 212 of 271 reviews

Reviewed 28 May 2014

We stayed here four nights for a family wedding. The room is very basic but does include a small frig and a microwave. It was clean. The beds were fine. The staff is way above average! They were very friendly and whenever we had any kind of request they were on it immediately. I have waited a LONG time for an extra set of towels or bedding for a sofa bed at other places. Here they were at our door practically before we hung up the phone. The free breakfast is fairly standard but did include eggs, sausage, and waffles to make. It was pretty quiet and the non-smoking room did not smell like someone was smoking there last night. This is not fancy but it was fine and a good deal.

  • Stayed: May 2014, travelled with family
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Thank LabMAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Best Western River City Hotel, responded to this reviewResponded 30 May 2014

Thank you for offering your comments regarding your stay at our hotel. We're glad that you found our hotel a good price value and we appreciate your comments about how attentive and responsive our staff was. We hope we can serve you again at some time in the future.

Thanks again,

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Reviewed 22 May 2014

We had an awesome stay once again. We went down for Mother's Day. I ordered flowers to be sent the hotel to surprise my mom and boy did they ever. The hotel already had them in the room when we checked in. The flower was a purple Azalea and it was beautiful. My mom thought that they started putting flowers in the room and looked at me like what is going on. It was an awesome feeling. Thanks BW River City to make it so special.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Shalayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Best Western River City Hotel, responded to this reviewResponded 27 May 2014

It was great to hear your feedback about our staff and hotel. We strive to do our best to make every guest experience a positive one and our staff will be thrilled to know we left a good impression. Thank you for your business and we look forward to serving you in the future.

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Reviewed 17 May 2014

This small to medium sized hotel was a pleasant surprise. Recent renovations to the lobby and breakfast area add a touch of beauty to the entry experience. The staff was friendly and helpful and the room was very comfortable and roomy, complete with microwave and refrigerator. The location was on the edge of the Decatur commercial district along the Beltline, but was sufficiently removed so as to be quiet. The Logan Roadhouse adjacent was very nice and down the Beltline are other restaurants and shopping areas. At the end of a long day of meetings, it was nice to return to this place and know that everything was in order. Not on the level of a Hilton property, but not on the level pricewise either. I would recommend this hotel to those needing a place to stay in the Decatur area.

Room Tip: Top floor away from the parking lot.
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  • Stayed: May 2014, travelled on business
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Thank msdgm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Best Western River City Hotel, responded to this reviewResponded 19 May 2014

We sincerely appreciate you submitting this feedback on your recent stay at our property while in the area for business. We feel that we can provide a very positive guest experience starting at check-in, during breakfast, returning to your guest room that evening & at check-out!! We feel we are that hidden treasure that many business travelers are discovering, so we are thrilled to know we won you over!! We look forward to your return visit!!

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Reviewed 11 May 2014

This hotel is awesome, it is very clean, the staff is very friendly, and the breakfast is delicious. I would definitely stay here again and would recommend it and give it a 5 star rating. It is conveniently located to all the major stores on the beltline.

Room Tip: I dont know of any, tje entire hotel seems very clean.
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  • Stayed: May 2014, travelled with family
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Thank chandlerjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Best Western River City Hotel, responded to this reviewResponded 13 May 2014

Thank you for the great review on your recent stay at our hotel. We sincerely appreciate you taking the time to provide this feedback. We strive to provide excellent customer service, and a memorable experience for each of our guests. We are so happy to know that you enjoyed your stay at our property. We look forward to your return visit.

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Reviewed 2 May 2014

the coupel with the baby i left six thousand dollars in my room and th emoney was not stolen and left as it is this honelsty is remarkabel the gentlemand is heavy set man form midwest who moved to decatur ,ths staff is simply the best.th emaids do a phenomenol job.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Rajesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Best Western River City Hotel, responded to this reviewResponded 13 May 2014

What a great story you shared regarding the couple who were genuinely honest by turning in your money. We appreciate you sharing your positive feedback regarding your stays with us, and we look forward to your return visit.

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Reviewed 27 April 2014

Reserved this hotel at 11pm thru Hotels.com. Got to the hotel and there was no reservation. I called Hotels.com and they couldn't find the reservation either. Kind of scary when I gave all my cc information and who knows where it is now!
The front desk gentleman was very courteous and accommodating to get us checked-in.
The room was adequate and clean. The bathroom wallpaper was peeling over the mirror. That is really my only concern.
We really just slept and got up the next morning to continue our drive home. We did not use the internet so I can't say if it was good or not.
The area seemed safe enough. The breakfast wasn't anything to write home about but was enough to get us on the road.

  • Stayed: February 2014, travelled with family
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Thank Sue D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Best Western River City Hotel, responded to this reviewResponded 29 April 2014

I'm not sure what happened to your reservation as it was made via a 3rd party internet reservation site but we're glad our front desk associate was helpful and we appreciate your business. It might be worth noting that while we welcome your business via any reservation site you choose to utilize, if you make your reservation via the Best Western brand website choosing the Best Available Rate option you are gauranteed that you will find no lower internet rate for that date and we (Best Western), not a 3rd party, are responsible for what happens to your reservation.

Thanks again,

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Additional Information about Best Western River City Hotel

Address: 1305 Front Ave SW, Decatur, AL 35603-2675
Phone Number:
Region: United States > Alabama > Decatur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Decatur
#2 Business Hotel in Decatur
Price Range: £60 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Decatur
Decatur Best Western

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