We booked a room at this hotel the day before arriving. We love Holiday Inn Expresses. Never had an issue with any. This one however is filthy. We checked in and had to call the deck to have the bathroom recleaned. The lampshades are grey they are so dirty. The sheets are stained and have hair on them. We can't leave to get another hotel because we've already checked in. The staff seems to not care how customers feel. We bought Clorox wipes and will be recleaning the bathroom. And Lysol that we will be spraying on the beds before sleeping in them. And to top it all off, when we booked this room I made it clear we had a pet and needed the total price. When we check in I was informed of a pet fee. I have no problem paying one but it was not the price given on the phone. I will never revisit this hotel ever.
- Official Description (provided by the hotel):
- As you enter our lobby at the Holiday Inn Express Hotel & Suites Enterprise you will be greeted with a true sense of Southern Hospitality. Our extraordinary staff is eager to help you get settled in, and start feeling at home.The inviting rooms are attractively decorated and equipped to assure your stay is relaxing. Each room features a 25' TV with cable access, HBO, free Local phone calls, data-ports on each phone and free High-speed Internet. Our rooms include a coffee maker, hairdryer, iron and ironing board, microwave and refrigerator. High speed Internet is also available in every room at no extra charge. We invite you to start your morning with our generous Complimentary Deluxe Continental Breakfast featuring: a selection of cold and hot cereals, fruit, juices, assorted pastries, breads, cheddar omelets, bacon, sausage, scrambled eggs and many other delicious items. Our helpful staff can provide you with directions to local area attractions and restaurants. We also conveniently have several restaurants are located within walking distance. After dinner, you may choose to take a refreshing swim in our charming outdoor pool, or use the fitness facility. We provide same day dry cleaning/laundry service (Mon-Fri) and on-site guest laundry as well. Also, Join our Priority Club! It's Free! Priority Club privileges include Express Check-in, Rapid Checkout, free USA Today (Mon-Fri), Points/Airline Miles and a 2 PM late check-out upon request. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Enterprise Hotel Enterprise
- Holiday Inn Enterprise
- Enterprise Holiday Inn