We are Hilton Diamond members due to my husband's working environment. This helps us a great deal when we decide to go on personal vacations. Recently, we have been using points to stay at hotels, and the Enterprise Hampton is one of Hilton’s lowest point levels (7,500) so we decided to give it a try. Enterprise itself is a great little city and most of the town is incredibly friendly, but there is one lady in particular that is not so friendly. She works at this Hampton. I didn’t take my husbands name when I married, and personally, that is no one’s business but mine. But this woman decided to judge me right from the start. When we made reservations here, I arrived first in a separate car; he had added my name to the reservation so that there wouldn’t be any difficulty when I checked in. That didn’t seem to matter to her, as she scrutinized my ID as if I were a criminal. The man that checked in before me was given a pleasant attitude with a smile and had no trouble at all. I was given a smile until I gave the reservation name, then she seemed to change quickly. Because my name was different than the man’s name on the reservation it was automatically assumed by this woman that I was, well I’m sure you can imagine. The smile disappeared, as did the eye contact. I was given rude service and a difficult check-in, unusual for me considering the normally above average level of attention due to the diamond status. I believe that working in this business, personal judging should be left at home and not brought to the check-in desk. Even if I were not married to this man, I would be horrified at the way I was made to feel by the check-in clerk at this hotel. It was completely unacceptable.
- Official Description (provided by the hotel):
- Welcome to our Enterprise Hampton Inn. Enterprise, Alabama is famous for its Boll Weevil Monument symbolizing the destruction of the local cotton crop which led to agricultural diversity and prosperity in the region. Not surprisingly, the Boll Weevil Monument near our Hampton Inn is said to be the only statue to an insect pest in the world. Explore fantastic museums and monuments and discover plenty of great shopping and dining opportunities, just minutes away. Enjoy a warm welcome at our Enterprise Hampton Inn. Host a meeting in our flexible meeting space or catch up with work in our business center. Start your day right with Hampton's free hot breakfast or if you are in a rush, grab our healthy On the Run Breakfast Bag, available Monday to Friday. After a day of work or play refresh in the pool, re-energize in the fitness center or relax in one of our Guest Rooms or Suites, featuring a clean and fresh Hampton bed(R) and a flat screen television. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Enterprise Hotel Enterprise
- Enterprise Hampton Inn