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“5 stars for a 3 star motel; would certainly stay again”

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Sleep Inn & Suites Evergreen
Ranked #1 of 4 Hotels in Evergreen
Certificate of Excellence
Liberty, Texas
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“5 stars for a 3 star motel; would certainly stay again”
Reviewed 13 September 2013

We were traveling east on IH85 and went on through Mobile; wanted to go a bit farther before stopping for the night. That could have been a huge mistake! There are only a few places along the way, and none were well-known chains. We had the extra complication of needing a pet-free room due to extreme allergies, which is becoming a real challenge. Because the Sleep Inn - where we stopped first - said they could not guarantee a room that was pet-free, we decided to try the others. They would not have been possibilities even if they had been 100% pet-free! When we returned to the Sleep Inn, the receptionist even upgraded us to a suite because there was a better chance it would have not had pets. It was very clean as was the entire place; it had great lamps with plugs and charging ports on them, and good beds. The staff was exceptionally friendly.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ToyBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, Front Office Manager at Sleep Inn & Suites Evergreen, responded to this review, 16 September 2013
Thank you for taking the time to give us you're feedback. Your kind words mean a lot! Were glad you enjoyed your stay and hope to see you again soon.
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112 reviews from our community

Traveller rating
    64
    34
    9
    4
    1
See reviews for
30
24
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32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
New Orleans, Louisiana, United States
1 review
Reviewed 21 August 2013

While driving from Athens, GA back to New Orleans, my a/c compressor seized up just south of Evergreen and my car couldn't be fixed until the next day. The tow driver dropped my boyfriend and I off here. I wasn't expecting much, but I was pleasantly surprised. The lobby was clean and bright, and the front desk agent very kind. I also received an AAA discount, which was appreciated. Our room was clean and spacious, and the bed was very comfortable. Breakfast was also tasty.
The next day, I found out my car wouldn't be ready until 5 PM. The latest checkout time they could (officially) give us was noon, but the manager said that our room would be the last one cleaned, so that we could stay in it as long as possible. They also kept our luggage behind the desk so we could go get lunch, and had no problem with us sitting in the lobby until the car was ready. The staff went above and beyond to make what could have been an ordeal as pleasant as possible.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank Veronica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, Front Office Manager at Sleep Inn & Suites Evergreen, responded to this review, 23 August 2013
Thank you for your kind words. We greatly appreciate your feedback. We were happy to make your stay as comfortable as possible!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Lucia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2013

Stopped in the late of night traveling between New Orleans and Atlanta. Not sure what all is near or around this area but the hotel was clean and fairly new Great room. Also received a AAA discount which was nice

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank tmoorelucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, Front Office Manager at Sleep Inn & Suites Evergreen, responded to this review, 19 August 2013
Thank you for your kind words. We are about to be 3 years old. Were glad you enjoyed your stay and hope you come to see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2013

Wasn't planning to be overnight so I needed essentials like tooth brush, tooth paste and deodorant. Front desk provided what I needed. Helped make an unexpected overnight trip bearable. Room appeared to be recently remodeled.

  • Stayed August 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank 333Business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, Front Office Manager at Sleep Inn & Suites Evergreen, responded to this review, 19 August 2013
Thank you for your feedback. We are glad we could help you make your unexpected trip a little bit better! We look forward to seeing you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 6 August 2013

Living in a big city you learn to hope for kindness but have no expectations. The Sleep Inn was a very nice accommodation, easy to find, clean and comfy. What sets them apart is their caring service. I really am not used to people calling me "Ma'am" which was very nice! And they don't stop caring after you've left their sight. Discovering that I left my prescription glasses under the pillow, I didn't expect to get them back. One phone call and I received them by mail. I know it sounds easy but it really takes everyone on their staff to have that standard of caring.
Thanks Sleep Inn Evergreen, Al.

  • Stayed July 2013, travelled with family
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Helpful?
Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, Front Office Manager at Sleep Inn & Suites Evergreen, responded to this review, 8 August 2013
Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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Level 1 Contributor
3 reviews
Reviewed 3 August 2013

I stayed in room 110. The hotel was quiet. The bed was very comfortable and the room was clean. Air conditioning worked. Front desk staff was extremely friendly and helpful. This hotel is convenient to I-65. There is a Shrimp Basket restaurant in walking distance. My stay was comfortable and pleasant.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank upsych
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, Front Office Manager at Sleep Inn & Suites Evergreen, responded to this review, 4 August 2013
Thank you for your kind words. We are ecstatic that you enjoyed your stay! We look forward to providing you with the best service and accommodations possible in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville TN
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2013

The Sleep Inn has a bunch of glowing reviews but reality did not quite measure up. Overall it is a fine, lower tier motel, but nothing special. The building is relatively new but already getting a bit run down - stains on the elevator carpet and in the stairwell, a mirror in the room which was not attached to the wall etc. There was a noticeable chemical smell to the room, although it was clean and neat. The motel has the typical concrete block construction that transmits noise well and the sounds of movement overhead continued late and began early. The breakfast was very basic (box cereal of several types, generic sweet rolls/muffins, eggs, gravy, yogurt, etc; the coffee ok, but getting a second batch brewed when the first ran out required a request.) The staff were pleasant. On the plus side there were interior corridors; a sign by check in announced that pets were ok for a $10/night charge. The surrounding area is under construction and not a pleasant sight (or aroma). Overall it is ok for a night on the way to a destination, but there might be better choices in the area.

  • Stayed July 2013, travelled on business
    • Value
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Helpful?
Thank tnlehrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, Front Office Manager at Sleep Inn & Suites Evergreen, responded to this review, 2 August 2013
Thank you for taking the time to leave us your feedback. We value your input and take it seriously. We will look into the problems you mentioned and getting them taken care of ASAP. As for the construction that is beyond our control but keep in mind in a years time there will be new stores and restraurants to make your stay that much more enjoyable!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites Evergreen

Property: Sleep Inn & Suites Evergreen
Address: 78 Liberty Hill Pl, I-65 & State Rd 83, Exit 96 SE, Evergreen, AL 36401-3800
Phone Number:
Region: United States > Alabama > Evergreen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Evergreen
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites Evergreen 2*
Number of rooms: 56
Official Description (provided by the hotel):
Established in 2010, we have 56 spacious and clean rooms. Most restaurants are within walking distance. We have a seasonal outdoor pool and a fitness center that is operational from 6 A.M.- 10 P.M. We have a nice HOT breakfast with a large selection to choose from. We recently received a Gold Award through Choice. The rooms have a 32" flat screen TV and free high speed internet. We also have a Business Center free to all guests. There is also an in-room coffee maker, refrigerator and microwave in all rooms. We are Pet friendly. Hope to see you soon! ... more   less 
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