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“Great hotel”

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Best Western Greenville Inn
Ranked #3 of 7 Hotels in Greenville
Certificate of Excellence
Reviewed 22 November 2013

Great hotel with friendly staff. Newly renovated rooms and a quiet location. I will be staying here again! The bed was a little too firm on this stay in the KNS room, however on my previous stay in a QQNS, the rooms were great! Either way, this was a great hotel!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bestwestern01064, Director of Sales at Best Western Greenville Inn, responded to this reviewResponded 2 December 2013

Dear Amy,


Thank you so very much for taking the time out of your schedule to post your review. The staff and I were delighted to learn that your a repeat guest and that your guest experience was met with the same expectations from your previous stay. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. We look forward to your return.

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132 - 138 of 179 reviews

Reviewed 17 November 2013

This hotel is so nice. Very clean and comfortable. Would definitely stay here again our next trip to Florida. Staff was very accommodating and friendly both in evening and following morning. Easy access from highway. Quiet and reasonable.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Suzin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bestwestern01064, Director of Sales at Best Western Greenville Inn, responded to this reviewResponded 25 November 2013

Dear Suzie,

Thank you so much for your review and the kind words about our staff. Here at Best Western we strive to make every Guest's stay a very enjoyable and relaxing one. Again, we would like to Thank you for staying with us while in the area and invite you to visit us again. Remember, when you stay at Best Westerns your staying with people who care!

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Reviewed 14 November 2013

Excellent value for the money, extra plugs everywhere for all of your electronics, very clean, good breakfast, excellent attention to detail Many places to eat close by, easy to find and great parking.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bestwestern01064, Director of Sales at Best Western Greenville Inn, responded to this reviewResponded 25 November 2013

Dear Rick,

Thank you so much for taking the time to submitt your review. The Team here at Best Western was please to learn that you enjoyed your stay and that the extra electrical outlets helped improve your guest experience. We certianly appericate your business and hope to see you in the near future.

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Reviewed 8 November 2013

I must tell the readers that this Hotel was awesome!! I must admitt that I was sort of apprehesive after receving their mangers special rate (a very reasonable rate of $69) for the one night stay. However, I must confess that I was truly suprised when I open the doors to find this spaciou-cleans -fresh -modern looking room with all the admenties you would expect to find at an up scale Hotel. We had min-Fridge/Mic-hair dryer-Iron & Board- and FREE WI FI- Oh my how excited where my children. We were placed on pool side and it was such a delight to be able to walk a few feet out to pool for a long and relaxing swim. Best Western in Greenville Rocked as my 11 yr old put it!!

  • Stayed: September 2013, travelled with family
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Thank jane s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bestwestern01064, Director of Sales at Best Western Greenville Inn, responded to this reviewResponded 11 November 2013

We would like to thank you for your recent stay here at the Best Western Inn and are so delighted to read that you and your family had an enjoyable stay. Each day our team strives to create a great guest experience for our entire guest and we are happy that we were able to do just that for you. We look forward in welcoming you and your family back to Best Western.

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Reviewed 28 October 2013

The good: Nice laid out large rooms (one exception, the door swings very close to the commode) and amenities, continental breakfast, clean, quiet.
The bad: The ant problem has not been fixed. Ant trails in the bathroom and vanity area. The mattress and pillars are too hard for my taste. Even thou it had a shower head, I didn't find any way to turn it on.

  • Stayed: October 2013, travelled with family
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Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bestwestern01064, Guest Relations Manager at Best Western Greenville Inn, responded to this reviewResponded 1 November 2013

Dear TM,

We would like to thank you for your recent stay and taking the time to submit your review.
I am terribly sorry that your experience at our hotel was disappointing and that we came short of delivering what you are accustomed to expect from us.

We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to. Let me assure you that we are proactive when it comes to preventive maintenance which included a monthly pest control visit.

Again, I would very much like to personally apologize for the inconveniences that you went through during your stay. On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed in creating a memorable experience for you.

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Reviewed 27 October 2013

this place was fantastic not only was it clean the bed was comfortable, the shower had a nice massage head and Teresa had a good sense of humor. Good sleep, good breakfast. THe owner said that they have been updating the property since January of this year, the color scheme was warm and inviting and after calling the front desk to figure out how to use the shower and Teresa also had to tighten the coaxil for the cable. She was great!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: October 2013, travelled as a couple
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Thank ManiagoRina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bestwestern01064, Guest Relations Manager at Best Western Greenville Inn, responded to this reviewResponded 1 November 2013

First, I must thank you for your compliment about Theresa she is certainly an asset to the Hotel as is our entire Team. We have an excellent team here, going that extra mile to insure that our guest feel our enthusiasm and sprit of staying with people who care. As you stated we have recently completed our property renovations and are pleased you liked the new décor.
Again, would like to thank you for your recent stay as we understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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Reviewed 24 October 2013

On arrival to our room, we had to call maintenance as the air conditioner was not working properly and the commode overflowed after one use. Maintenance came immediately and took care of the problem which was impressive. It seems that some updating to the facililities is in order.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bestwestern01064, Director of Sales at Best Western Greenville Inn, responded to this reviewResponded 28 October 2013

Hi Linda,

Thanks for taking the time to submitting your review regarding your recent stay at our property. First I would like to apologize for the maintenance issues you experience. I was glad that we were able to take care of those problems within a matter of minutes for you. We trust that after resolving those issues the rest of your stay was a relaxing and enjoyable one. We hope that when back in the Greenville area you will visit us again.

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Additional Information about Best Western Greenville Inn

Address: 56 Cahaba Rd, Greenville, AL 36037-4307 (Formerly Best Western Inn)
Phone Number:
Region: United States > Alabama > Greenville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Greenville
Price Range: £50 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Greenville Inn 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
The BEST WESTERN Inn prides on spotless, spacious rooms. This pet-friendly Alabama hotel offer all the comforts of home - enjoy cable satellite television, high-speed Internet access, coffeemaker, microwave and refrigerator. Traveling with your family or a group? All double bedrooms are equipped with roomy queen beds.Get the perfect start to each day with a complimentary continental breakfast. Many guests relax and play in the sparkling outdoor pool. BEST WESTERN Inn also offers many other generous amenities, including free parking and business services. ... more   less 
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Also Known As:
Greenville Best Western
Best Western Greenville Inn Alabama

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