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“Amazing place to stay!” 5 of 5 bubbles
Review of Staybridge Suites Gulf Shores

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Staybridge Suites Gulf Shores
Ranked #1 of 24 Hotels in Gulf Shores
Certificate of Excellence
Houston, Alabama
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Amazing place to stay!”
5 of 5 bubbles Reviewed 15 October 2013

This hotel has everything you could wish for! From the moment we checked in, this was a pleasant experience! We had been setting up for the National Shrimp Festival (a MUST every October!) and were dirty, hot and tired. Desmond was assisting another guest in choosing a chew toy for her pet when we arrived at the desk. He greeted me like we were old friends. Told us they had a "social" going on and invited us to come to the breakfast area for free grilled hamburgers and hotdogs. I told him we still had to unload and clean up and would likely go somewhere else a little later because the social was about to end. He asked if he could set something aside for us. I told him that would be nice and we'd come down for it later. Before I could drive around the building to park and get inside, he met us in the hallway with two ziplock bags, one with burgers and one with hotdogs! He unlocked our room, turned on the lights and air conditioning, and then HELPED us unload our car and get our bags into our room! I have stayed at nice hotels around the world. NO ONE does this anymore! He was delightful and such a great representative for this hotel! Also, when we entered our room, we were surprised to find we'd been given a suite with two bedrooms, one with a king bed and it's own very large bathroom, the other bedroom had two double beds and its own bathroom, along with the great kitchen and living room area. We had booked a suite with two double beds. This was a welcomed surprise, as it gave us room to spread out, and with three people, the extra bathroom made getting ready a breeze! Staybridge has a FULL breakfast each morning; sausage, eggs, biscuits, bagels, oatmeal, cereal, waffles, fruit, cheese, yogurt etc... Along with the free "social" 2-3 nights a week, where guests can eat and mingle. There's a great pool and gym as well. The rooms are the cleanest I've stayed in, the beds are extremely comfortable, pillows galore, tv's in each bedroom, as well as in the living room, dvd players as well. I have stayed here several times and will continue to do so whenever I am in town. Maybe 5 minutes from the beach, shopping etc... Can't be beat!

Room Tip: We love to stay on the ground floor due to ease of entering and leaving. Very quiet.
See more room tips
  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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319 reviews from our community

Traveller rating
    242
    49
    16
    5
    7
See reviews for
117
82
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56
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
SE Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

We have stayed at several Staybridge Suites in several locations because they are homey. This one was in a good location. We ask to be placed at the end of the hall away from the elevator, and it was a quiet location. The hotel was well maintained. The room was clean. Everything worked. But my back is killing me because the bed was not supportive and firm enough for me. The breakfast was sad actually. I ate the oatmeal for five mornings. They had dried cranberries, brown sugar and walnuts to dress up the oatmeal - except the last two mornings they were out of walnuts. The staff were nice and friendly.

Room Tip: Ask to be placed several rooms away from an elevator and on the second floor or higher.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kwolff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherkasy, Ukraine
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

I was in this hotel. It has a lot advantages. U can stay with pets, they have breakfasts and workers are very friendly and responsible for their work. Suits are very clean. There is a jym here and small towels in it. U can drink coffe, tea all the time. Suits are very comfortable.

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Natalie19942013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Decatur, Alabama, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 24 September 2013

i had promble with them they charged my bank 4 times i cougth 3 of befor they came out of bank the last 1 i didnt it take over a week to try get my money back. my pro file number end up on co work pro file so i was charged for 4 rooms and i had askes them to take my bank number out of there syment after the 2 time it went to my bank so check if you have company card and your bank as long as the coumper sent the number you will get charged

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
4 Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Staybridge Suites Gulf Shores, responded to this review, 10 October 2013
Dear Roger B,

Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I want to assure you our Hotel is very proud of its level of service. We have sent you a private message to obtain additional detail regarding your stay. I trust we can regain your confidence in our Hotel soon

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 26 August 2013

This was our first experience with Staybridge Suites. We usually travel extensively with our pet and stay at Residence Inn's or Homewood Suites. This property is a real keeper . The hotel would of been 5 star rather than 4.5 if It wasn't for a treadmill in the fitness center that did not work properly.The entire staff is super friendly and helpful. The property is so clean it appears to be brand new. It shows no signs of wear ANYWHERE . Outback they have a fenced in doogy area where you pet could run free. This area has a cleanup station and is well maintained. The pool is very nice including an outside area for grilling with additional seating by a fireplace ( for cooler weather) the washer's and dryers are fast efficient and FREE. The free breakfast was well maintained and plentiful. The units are spacious and nicely appointed. This property is a quick 10 minute straight drive on hwy 59 to the beach. Adjacent to the property is a nail saloon, a pet grooming saloon and an Island Wing Grill. a few blocks away is a Super Target & a Publix. We felt like we were near everything but secluded when we returned home. We will be back again.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank webpro11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia T, General Manager at Staybridge Suites Gulf Shores, responded to this review, 30 August 2013
Thank you for your favorable feedback. We are pleased to hear you enjoyed our hotel amenities and that you and your pet were comfortable and happy as our guests. We apologize for the issue you encountered with the treadmill but rest assured it has been fixed. Guest comfort and satisfaction are of the utmost concern, and we are committed to making every possible effort to provide comfortable, clean and friendly accommodations. We look forward to seeing you again the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 17 August 2013

My husband and I stayed at this motel for 3 days on our mini-vacation to Gulf Shores. After reading reviews on many different hotels in the area, we choose this one, as it got great reviews and was also pet friendly.
We were very happy with our stay....the only complaint was the room could have been cleaned a little better. There was a large dead spider on the wall under the desk, and we also found a long black hair on the shower curtain.
Other than that, our stay was great. When we checked-in, we were given a doggie packet which included treats and a dog toy for our dog. Every morning there was a free breakfast buffet which was great, eggs, sausage, etc. Tuesday thru Thursday evenings they have a guest reception which includes free beer and wine and what they call a snack. I would call the snack more of a dinner. We had soup and salad one evening and the next evening was hamburgers and hotdogs. We saved so much money not having to eat out. We ate out one night and the other two nights we ate their snack (dinner). The front desk staff is very friendly and helpful. We had a studio room with a queen bed and the room was very spacious, and had a full kitchen with microwave, stove, full-size refrigerator, and kitchen furnishings.
The motel wasn't on the beach, but was only a very short distance away (5-10min).
We loved our stay and will definitely be staying there next time we visit Gulf Shores

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JCPTOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia T, General Manager at Staybridge Suites Gulf Shores, responded to this review, 21 August 2013
Thank you for your favorable feedback. We are pleased to hear you enjoyed our hotel amenities and that you were very happy as our guest. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. We look forward to seeing you again the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 August 2013

Really enjoyed ourselves the free breakfast and social event in the evening was a plus and a help to a family on a budget.Love the fact that it was a hotel that also welcomed animals even though I don't own one..lol. Our stay was quiet . Thanks

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Octaviajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Gulf Shores

Property: Staybridge Suites Gulf Shores
Address: 3947 Gulf Shores Parkway, Gulf Shores, AL 36542-2735
Phone Number:
Region: United States > Alabama > Gulf Shores
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Gulf Shores
#3 Family Hotel in Gulf Shores
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Gulf Shores 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Staybridge Suites in Gulf Shores is located on Highway 59 North of the Inter-coastal Canal. We are minutes away from beautiful white sand beaches and numerous championship golf courses. Each of our 88 guests rooms is equipped with full kitchens and wireless internet access. Whether you are here for pleasure or business the Staybridge Suites offers a hot breakfast, a 24 hour business center, meeting room, and a complimentary reception 3 days a week. We are located close to the Wharf, Waterville, the Track, Tanger Outlet mall, numerous restaurants and theatres. ... more   less 
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Also Known As:
Staybridge Suites Gulf Shores Hotel Gulf Shores
Gulf Shores Staybridge Suites

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