We unfortunately had to stay here for one night; being one of the few hotels that allowed pets.
The GM and staff we dealt with were exceptionally friendly and pleasant. However the property was a dump.
Let me list the complaints:
The bed was sloppily made.
The room was large but the only place to sit was on the bed.
There was a desk but no chair.
There is no direct way to contact the front desk.
The shower was extremely slippery.
The pillows were stained and smelled.
The mattress was terribly uncomfortable, felt like a metal bar running from side to side under your back.
When we got in the bed, we found a wad of hair under the sheets.
There were dead bugs around the night stand and under the bed.
I know I wasn't staying at the Ritz and was not looking for amenities, however cleanliness should not be considered an amenity! I This place was unacceptable and I would NOT recommend it to anyone.
When we spoke to the front desk about the bed; we were given fresh sheets and blankets.
- Official Description (provided by the hotel):
- Country Hearth Inn Gulf Shores is a limited service hotel featuring clean, affordable, and centrally located rooms. We feature both standard and kitchenette rooms. The kitchenette rooms feature A microwave, refrigerator, and coffee maker. The bed types are Queen, King, and Double+Double. Each room is cleaned daily and with a smile. The beds are by Serta and the A/C is cold. We have limited WIFI access for free to guests and fax services. In addition, we have recently began changing our televisions to flat screens and are more than 50% complete. The property is easily accessed from Hwy 59 in Gulf Shores, well groomed, 1.5 miles from the Gulf Shores beaches and around the corner from LuLu's at Homeport Marina. ... more less
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- Also Known As:
- Country Hearth Inn Gulf Shores Hotel Gulf Shores
- Country Hearth Gulf Shores