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“Very clean and pleasant staff” 4 of 5 bubbles
Review of Country Hearth Inn Gulf Shores

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Country Hearth Inn Gulf Shores
Ranked #21 of 24 Hotels in Gulf Shores
Gulfport, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very clean and pleasant staff”
4 of 5 bubbles Reviewed 22 March 2014

I was apprehensive about booking here because of bad reviews but we needed a place for a single night to attend a tournament and we have a tight budget so I took the chance. I can't believe this is the same place that was described in the bad reviews! We rolled up at 10:30 at night and walked into the office to a pleasant and helpful staff member behind the counter who got us checked in quickly. The room was spacious and immaculate. Not a speck of dust or dirt anywhere. The bathroom was sparkling. Not even a trace of mildew on the shower curtain (something I'm pretty used to seeing at budget hotels). If I were going to nitpick, my one complaint is that there was only the one mirror in the bathroom and no mirror out in the room, which made getting ready in the morning slightly longer, which is really just an extremely minor annoyance. Checking out was just as pleasant as check in....every staff member we encountered was extremely friendly and downright happy looking. We will be passing back through for another tournament later this year and we will definitely be booking a room at this hotel again.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Leigh Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 reviews from our community

Traveller rating
    14
    27
    13
    14
    35
See reviews for
36
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5
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Mobile, Alabama, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 March 2014

Most rooms newly renovated! Very close to all shopping, beach, etc. . Has a very large amusement park just across the street that has so many things to do. If you don't want to spend $250.00 + a night ( 3 night minimum at most places ) for something closer to the beach and if you do not require a Hilton or Marriott hotel its a very good value! As I understand it is under total new management and we had no problems at all!! Thanks DL

Stayed January 2014, travelled with friends
Helpful?
1 Thank tcclassiccars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 March 2014 via mobile

I am aware of the negative reviews about this hotel but since it was recently by new owners and now under new management the hotel has been complete revamped! I stayed here before and now after the ownership change and I can tell you there are noticeable differences! This is not a give star hotel by any means but of you are looking for something clean, comfortable and inexpensive then stay here!

Stayed March 2014, travelled as a couple
Helpful?
2 Thank Tony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
123 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 bubbles Reviewed 17 August 2013 via mobile

This hotel was horrible. It was filthy. It was cheap so if cheap and dirty are your thing this is a great hotel. Since it really is not near the beach just stay in Foley if you do not want to pay the $300/night they charge for a Gulf Shores hotel in the summer. The drive to the beach is a little longer but if what we stayed in is the best of the cheap motels it is worth it.

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Tigers8932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHIGulfShores, Front Office Manager at Country Hearth Inn Gulf Shores, responded to this review, 30 August 2015
I would like to extend you a very long over due apology. I am very sorry for the experience that you had while staying with us in 2013. We have since done improvements to the property we have a cleaning staff that keeps our rooms clean and fresh. we are striving to keep our guest happy.we hope to earn your business again in the future,.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Gulf Shores hotels

Gadsden, Alabama, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 10 August 2013

first room they put us in toilet was broken bug smashed on wall the room they moved to (which was a kichnett like we wanted) had nothing to cook with one chair coffee pack was open sink was falling off wall carpet was stain and nasty and tv went out no one in office so we call motel number the ladie said what do you want me to do about tv going out and hung up. expeida was going to move us but this motel wouldnt refund our next night stay ,do not stay at this motel you will be wasting your money.

  • Stayed August 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Joan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulf Shores, Alabama
1 review
1 of 5 bubbles Reviewed 24 July 2013

This was one of the worst hotel experiences I've ever had. First, when we checked in (7/22/13) there was a family in front of us cancelling their room. That should have been our first clue. We got there an hour early and didn't expect our room to be ready, but as soon as the other family left they magically had a room available. When we got to the room the beds looked thrown together and the floor was damp, but unfortunately we ignored this out of exhaustion. We did find that the WiFi that was promised in the reservation was not available. Not even an hour later we noticed that it was significantly hotter than it was when we arrived. I tried to turn the knob to a colder setting and it just fell out of the air conditioning unit. Later that night we kept hearing buzzing and chirping in the room. I then spent the rest of the night going around the room just to kill all the bugs and spiders we found! There were much more than just the normal 'they just got through the cracks' amount. We eventually gave up and tried to go to sleep, although with it was hot and muggy with the air conditioner broken. My sister and I were both woken up several times finding that something was crawling on us. While getting ready to leave in the morning I found hair all over the shower and several dead bugs along the walls. We immediately went to the front desk to cancel the rest of our reservation. We were told that we would look into compensating us and would get a call as soon as things were sorted out. It has been two days now (7/24/13) and they refuse to give us any information except that they will call when they figure it out.

Room Tip: Find a different place to stay.
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  • Stayed July 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank C A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saltillo, MS
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 22 July 2013

My wife and I booked a two night stay at this hotel. We chose this one because of the cheap price in hopes we could save some money. Bad decision! Our first night, we were awakened at 3:30AM by a fire alarm. The sink fell out of the wall in the room on the other side of ours and flooded that room out. The person in it couldn't contact anyone from the hotel because the office closed at 11PM and all staff went home. The hotel evacuated and the fire dept. showed up. We left and didn't come back until late the following night. When we got to our room, our bed sheets were gone and our pillows were thrown in the floor. There was trash in our bathtub and the room smelt sour from the flooding. Needless to say, we won't be staying at this hotel again. The fact that there is no overnight staff alone ruined the place for us.

  • Stayed July 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank JohnBB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Hearth Inn Gulf Shores

Property: Country Hearth Inn Gulf Shores
Address: 3025 W 1st St, Gulf Shores, AL 36542-2710
Region: United States > Alabama > Gulf Shores
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #21 of 24 Hotels in Gulf Shores
Price Range (Based on Average Rates): £
Hotel Class:2 star — Country Hearth Inn Gulf Shores 2*
Number of rooms: 60
Official Description (provided by the hotel):
Country Hearth Inn Gulf Shores is a limited service hotel featuring clean, affordable, and centrally located rooms. We feature both standard and kitchenette rooms. The kitchenette rooms feature A microwave, refrigerator, and coffee maker. The bed types are Queen, King, and Double+Double. Each room is cleaned daily and with a smile. The beds are by Serta and the A/C is cold. We have limited WIFI access for free to guests and fax services. In addition, we have recently began changing our televisions to flat screens and are more than 50% complete. The property is easily accessed from Hwy 59 in Gulf Shores, well groomed, 1.5 miles from the Gulf Shores beaches and around the corner from LuLu's at Homeport Marina. ... more   less 
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Also Known As:
Country Hearth Inn Gulf Shores Hotel Gulf Shores
Country Hearth Gulf Shores

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