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“Only problem was trouble with lock on door. Keys had to be...”

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Microtel Inn & Suites by Wyndham Gulf Shores
Ranked #10 of 25 Hotels in Gulf Shores
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1,147 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Irondale, Alabama, United States
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 January 2014

Great rate for the room and it was clean. but the bed was awful The walls were thin and the people and the next room were up all night. House keeping did a poor job cleaning after the first night, but replaced the towels and made up the bed. The lobby has a strong smell of smoke. But the room did not. The breakfast was very limited and we didn't eat any of it. We had 23.00 off the room rate per night for our stay which made it a lot better. But the beds were a deal breaker for us. The hotel needs to replace them.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Microtel Inn G, Guest Relations Manager at Microtel Inn & Suites by Wyndham Gulf Shores, responded to this review, 7 January 2014
Thank you for your feedback regarding your recent visit to our hotel.We always use all feedback as a tool to improve the service we provide to our guests . We want to make everyone's stay a positive experience. Our lobby is not situated near any smoking rooms but occasionally when a guest steps outside to smoke, the secondary smoke filters back into the foyer as the door opens and closes. with the recent cold snap we have experienced many people have gone outside to smoke and perhaps not step very far away from the entrances. We will monitor this situation in the future and try to resolve that issue.
In regards to the bedding, we are making every effort to replace any bedding that is worn and uncomfortable as part of our renovations. We have signs posted prominently throughout the property explaining thsat we are undergoing renovations.
Regarding our breakfast selection, we offer a complete continental breakfast and follow Wyndham guidelines concerning the menu. . We offer 2 types of bagels, 3 types of muffins, 4 types of cold cereal, 3 types of hot cereal and grits, 2 tyoes of fresh fruit, milk, coffee, tes and 2 types of juices. I sincerely apologize if you found our selection limited.
We are required to follow guidelines set by Wyndham Hotel Group. When we are not following procedure, we make it a point to correct that situation immediately
Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cottondale
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 3 January 2014

I traveled to Gulf Shores, Alabama with my family. We do not necessarily go for the beach but it is available nearby if you want it. We were treated very cordially by everyone from the managerial staff to the housekeeping staff. The only problem that I had with the stay was the continental breakfast. It used too many packaged items such as muffins. I would have liked to see at least one hot type meal even if it is just sausage and biscuit or waffles and sausage. Other than that my family and I thoroughly enjoyed ourselves. We have already made reservations for next year.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Microtel Inn G, Guest Relations Manager at Microtel Inn & Suites by Wyndham Gulf Shores, responded to this review, 7 January 2014
Thank you for your review regarding your recent visit to our hotel . I would like to address your comment about the packaged items in our breakfast menu. The packages muffins are required by Wyndham Hotel Group standards .packaged items are less likely to be contaminated by human contact and as a result benefits the guests.

We appreciated your feedback and are happy that your experience with us was a positive one

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Gulf Shores

Property: Microtel Inn & Suites by Wyndham Gulf Shores
Address: 3600 Gulf Shores Pkwy, Gulf Shores, AL 36542-2720
Phone Number:
Region: United States > Alabama > Gulf Shores
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 25 Hotels in Gulf Shores
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Gulf Shores 2*
Number of rooms: 125
Official Description (provided by the hotel):
Welcome to the Microtel Inn & Suites Gulf Shores, Alabama. With our beautiful 'sugar white' beaches and emerald green waters just 3 miles to the sugar white sand beaches of Gulf Shores. We are conveniently located on Highway 59. This allows us easy access to both Interstate's I-10 and I-65 and major metropolitan cities, Mobile and Pensacola. Situated in the heart of uptown Gulf Shores, you will find us adjacent to Colonial Pinnacle's shopping & dining development and Craft Farms award-winning Arnold Palmer signature golf courses & spa. World famous Lucy Buffett's Lulu's is just down the road, where live music, good food and panoramic marina views allow you to sample some of our unpretentious deep-south culture. All of our guest rooms are non smoking. We offer quality budget accommodations in Gulf Shores. Add that to our fitness room, renovated outdoor pool, free continental breakfast, free WiFi, free parking (plenty of room for busses)great location to Gulf Shores, Foley and Orange Beach Sports Complexes you will know why we are a popular spot! Sorry no pets allowed. Service animals are welcome. ... more   less 
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Also Known As:
Microtel Gulf Shores
Microtel Hotel Gulf Shores
Gulf Shores Microtel Inn

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