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“Hotel Experience”

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Microtel Inn & Suites by Wyndham Gulf Shores
Ranked #10 of 25 Hotels in Gulf Shores
Franklin, Tennessee
1 review
“Hotel Experience”
Reviewed 24 July 2014

Our stay was nice at the Microtel in Gulf Shores. Easy to get in and out of facility without having to wait on an elevator servicing multiple floors. Check In was quick and pleasant thanks to Nick at the front desk.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Tracey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Microtel Inn G, Guest Relations Manager at Microtel Inn & Suites by Wyndham Gulf Shores, responded to this review, 7 August 2014
Thank you for taking the time to write this review. We are pleased to know that you had a pleasant stay with us. We hope that you choose our hotel as a destination in the future.

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Oxford, Mississippi
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 21 July 2014

First time I stayed there, reviews made it look promising. Disappointed. Hallway had a dusty smell and was always hot like there was no air circulating. Continental breakfast was a joke. Could not get one cup of ice from machine in our building. Housekeeping somehow managed to clean room and not sweep up sand on bathroom floor the first day. Second day just didn't clean room at all. Manager said he would look into it and never called me back. I had to ask for clean towels.Hallways started to get noisy around 8:30 in am. Whole point of vacation is to sleep in. This hotel is fine if you just need a place to lay your head for a night but would not recommend for anything beyond that.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Sherlyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Microtel Inn G, Guest Relations Manager at Microtel Inn & Suites by Wyndham Gulf Shores, responded to this review, 26 July 2014
I am sorry to hear that you had a disappointing stay at our hotel..I will use this feedback as a tool to encourage our housekeeping department to pay closer attention to detail in all areas. We hope that you reconsider staying with us again to prove to you that your recent experience was not pleasant.
Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Gulf Shores hotels

bauxite
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 July 2014

went to look at property which was way overpriced. took me to a room that had a huge crack in window if my kids had leaned to look out window it would have broken. they debated on whether to refund my credit card or not it was awful, breakfast area looked skimpy, also there was a musty smell. the whole place looked very small and dark had to travel up stairs inside hotel no elevator that I saw.

  • Stayed August 2013, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank lkyzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Microtel Inn G, Guest Relations Manager at Microtel Inn & Suites by Wyndham Gulf Shores, responded to this review, 26 July 2014
I am sorry that your experience with us was not a pleasant one. I see that you report that you stayed with us in August of 2013. I do recall a window being broken in one of our pstairs windows during that time frame and i can assure you that this window has long since been repaired. We have also converted the rooms on that floor from smoking rooms to non smoking rooms and as a result the odor that you may have detected is no longer an issue.
Regarding breakfast, while many guests would prefer a full hot breakfast, we adhere to Wyndham requirements for Microtel brand. We offer every item on our breakfast menu that Microtel requires us to offer in addition to "make your own waffles". I do apologize that you found our breakfast menu less than substantial.

I hope to see you at our property again in the future

Andrew
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Gulf Shores
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2014

Room way to much money for the accomodations
Paint chipping off wall in lobby
rooms were musty smelling
no elevator - really - 2 story hotel - people with luggage and no elevator - we are in our 70s and it was very inconvenient

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
2 Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Microtel Inn G, Guest Relations Manager at Microtel Inn & Suites by Wyndham Gulf Shores, responded to this review, 26 July 2014
Thank you for taking the time to write your review. I do apologize that you were inconvenienced by the fact that we have no elevator in the building in which you stayed.> The room that you reserved was a single occupancy room which happens to be in the building with 2 floors. The other building, a 3 story building has double occupancy rooms as well as suites. The building codes do not require an elevator in a building with less then 3 floors. WE are adressing the musty odor issue that you reported. The chipped paint on the floor in the lobby was a recent incident and we are in process of rectifying any painting issues that our property needs.I am sorry that we had no first fllor rooms available at the time you checked in. I would advise any guest , that when making reservations, you address such issues ahead of time by requesting a first floor room at time of reservation. That will always help the front desk team in pre-assiging a room that suits your needs better.
Andrew
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Additional Information about Microtel Inn & Suites by Wyndham Gulf Shores

Property: Microtel Inn & Suites by Wyndham Gulf Shores
Address: 3600 Gulf Shores Pkwy, Gulf Shores, AL 36542-2720
Phone Number:
Region: United States > Alabama > Gulf Shores
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 25 Hotels in Gulf Shores
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Gulf Shores 2*
Number of rooms: 125
Official Description (provided by the hotel):
Welcome to the Microtel Inn & Suites Gulf Shores, Alabama. With our beautiful 'sugar white' beaches and emerald green waters just 3 miles to the sugar white sand beaches of Gulf Shores. We are conveniently located on Highway 59. This allows us easy access to both Interstate's I-10 and I-65 and major metropolitan cities, Mobile and Pensacola. Situated in the heart of uptown Gulf Shores, you will find us adjacent to Colonial Pinnacle's shopping & dining development and Craft Farms award-winning Arnold Palmer signature golf courses & spa. World famous Lucy Buffett's Lulu's is just down the road, where live music, good food and panoramic marina views allow you to sample some of our unpretentious deep-south culture. All of our guest rooms are non smoking. We offer quality budget accommodations in Gulf Shores. Add that to our fitness room, renovated outdoor pool, free continental breakfast, free WiFi, free parking (plenty of room for busses)great location to Gulf Shores, Foley and Orange Beach Sports Complexes you will know why we are a popular spot! Sorry no pets allowed. Service animals are welcome. ... more   less 
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Also Known As:
Microtel Gulf Shores
Microtel Hotel Gulf Shores
Gulf Shores Microtel Inn

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