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“Hotel staff is great”

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Red Roof Inn Gulf Shores
Ranked #24 of 24 Hotels in Gulf Shores
1 review
“Hotel staff is great”
Reviewed 13 August 2013

My family and I had stayed at this hotel for 3 nights about a week ago and I must say even though the quality of the hotel wasn't all that great the woman who checked us in made our stay great. She was so friendly to not only us but also our kids my kids loved her.this hotel and every hotel at that needs more people like her working their.IM not sure her name but she has long blonde hair and she is very sweet i would come back to stay at the hotel just for her service

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babygrll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

Traveller rating
    7
    8
    14
    19
    83
See reviews for
50
32
8
5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2013

The toilet was broke the room smelled it was dirty tape over the sockets pubic hair in the bathtub the mattress had no covers and tore bad there were no pillow cases on pillow bugs every where night mare if my life the pic the show are of up front there advertisement is false they charged us 163 for one night it's not like they advertise

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pollards124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Gulf Shores hotels

Moss Point, Mississippi
1 review
Reviewed 11 August 2013

I gave this hotel benefit of the doubt and booked it anyway, when we got there, We arrived an hour early and they told us our room wasn't ready, Not a problem, we rode around for an hour and came back, the girl behind the counter gave us our room keys, and we tried to get into the door and they wouldn't work, so we took them back and she recoded them, went back to the room and when we opened the door, there was other peoples suitcases and belongings!!! We went back to the lobby and she just casually stated that she accidentally told us the wrong room number, I hate to know if she "accidentally" told a dishonest person the wrong room number and they end up robbing someones room!!!! Then when we get into the room, we were in a hurry to make dinner plans so I hopped into the shower and started to get ready well, for one the Tub stopper wouldn't work, and the hair dryer didn't work,(Thank Goodness I brought one) Then when we got back to our room at 11 PM, My husband and son got into their bed and me and our other child pulled the covers back, and there was CRUMBS, DIRT, and GRASS in our sheets!!!! For us to wait an hour because our room "wasn't ready" and our sheets wasn't even changed, I was beyond mad. When we woke up at 7 AM the next day as soon as I turned the lights on there was a HUGE and I mean HUGE cockroach on the wall, There was a constant stream of water on the top of the stairs, from a room's ac unit and my 4 year old almost fell in it. When we went to check out we were over charged almost 40 dollars because they didn't pay attention to our original booking price. We were informed it should take 2 days to get that money back, thank goodness we weren't counting on using that money during our trip. I was so disappointed and I am telling you, Run as fast as you can away from this hotel... I would NOT recommend this hotel to anyone.

  • Stayed August 2013, travelled with family
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank India W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broussard, Louisiana
2 reviews
Reviewed 7 August 2013

Do Not Stay Here! We stayed here 3 Nights. First of all, the confirmed reservation price that we booked online changed upon arrival. They wouldn't honor the price we booked at and we drove 5 hours to get there. Then when we got to our room there was a nest of wasp living in the corner by our door. We told the manager about it, he said he would take care of it and never did. We came across three more wasp nest going to the pool the next day. The bottom of the pool has stains in it and I'm not sure what it is. Our room was clean enough I suppose but I wondered how well they actually clean there because there were someones ear buds left underneath a chair and a cheeto behind the TV. House keeping came make our bed but didn't leave any towels, we went to front desk to get some and they said they were out of towels. The next day when we got some towels they had stains on them. very disgusting. There was a constant puddle of water from a leaking air conditioner right in front of the top of the stairs and if someone wasn't paying close attention they could easily slip and fall down the stairs. One night at 10:30 the front desk person came knock on our door and asked if we were or if we saw anyone smoking pot. there was an obvious smell coming from a room nearby us. The bath tub handle was broken so if you took a bath and had to pull yourself up with the handle you would have fallen back into the bath tub. My little girl grabbed for it and it just came right off. The free breakfast is okay but it's just three different kinds of cereal and some oatmeal and bread and bagels that you can toast. One morning the toaster wouldn't work and we couldn't find any staff so we followed the wire to a room behind it and found that someone had unplugged the toaster to plug in a cell phone.The morning of check out we couldn't find anyone to check us out. It took about 10min. for someone to finally show up. I got the feeling the staff was bothered by guests and they just didn't care. This place is about 5 min. from the beach and I think they take advantage of that in the pricing but I don't think anyone should pay so much to stay here. The bed was comfortable but I Highly Do Not Recommend! The management at this hotel is the horrible and the staff as well as the manager just don't care. They ran out of towels! and the towels were stained! They really just don't care. Need new management ASAP

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Olive
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2013 via mobile

Disgusting room with cocooned spiders on the wall and crusted semen stains on sheets! Housekeeping didn't even clean our room! Roaches on bathroom floor! Very very very unhappy and we left in mid stay!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Gulf Shores

Property: Red Roof Inn Gulf Shores
Address: 3049 West 1st Street, Gulf Shores, AL 36542 (Formerly Travelodge Gulf Shores)
Region: United States > Alabama > Gulf Shores
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #24 of 24 Hotels in Gulf Shores
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Gulf Shores 2*
Number of rooms: 49
Official Description (provided by the hotel):
The Red Roof Inn Gulf Shores is located less than two miles from the Gulf of Mexico, Fort Morgan, and within easy driving distance of Mobile, AL, and Pensacola, FL. Visit The Track, a family recreation center with go-karts, miniature golf, bumper cars and rides designed especially for kids under eight years of age. Cool off on those hot summer days at Waterville USA, boasting more than 20 acres of water slides, wave pools and floating pools. If you prefer beaches to waterparks, the white sands of the Gulf of Mexico are also nearby. The Wharf complex offers great shopping, dining and live entertainment, just a short 3 minute drive from the Red Roof Inn Gulf Shores. Visit historic Fort Morgan, which has stood guard at the mouth of Mobile Bay for more than 150 years. ... more   less 
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Also Known As:
Travelodge Gulf Shores Hotel Gulf Shores
Gulf Shores Days Inn
Comfort Inn Gulf Shores

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