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“Affordable stay on the beach.”

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Best Western On The Beach
Ranked #3 of 25 Hotels in Gulf Shores
Certificate of Excellence
Hunstsville, AL
Level 6 Contributor
232 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
“Affordable stay on the beach.”
Reviewed 15 December 2011

To begin with, this is a Christian-owned hotel. It's not a party destination. That said, if you're traveling with the kids and want an over-night stay on the beach and a swim, this is a good place to stay. I've stayed here many times over the years. It's prices are good during the season and very affordable off season. The rooms are serviceable and clean, though not sumptuous. The balconies on the beach are nice. The Island Pancake House is on the bottom floor and the entire south wall is glass facing the beach. The food is similar to Denny's (which the restaurant used to be) and the waitresses are usually immigrants from Russia who are here on guest worker visas. They are always super-nice and very attentive. If you've got kids and you're traveling on a budget, go for it. This is a good place to chill for a night or a couple of nights on the beach. The indoor swimming pool is so-so. The water is clean, but it's a little tepid, though.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank thecowboylawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,181 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (211)
Date | Rating
  • Danish first
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Pensacola
1 review
Reviewed 4 November 2011

My family and I reside just an hour away from Gulf Shores and I decided to surprise my girls and mother for a girls weekend at the beach while my husband was out of town. We could not have been happier with our choice to stay at the Best Western. When we first drove in, we stopped at the Hilton down the road and after deciding that they and two other hotels closeby were either too expensive or too far away from the T at Highway 59 ,which I consider to be the 'Heart' of Gulf Shores. We stumbled upon the Best Western - and it was a breath of fresh air. The desk clerks were just a delight. They offered the lowest price all day and even assisted my elderly mother locate beach wheelchair rentals. My girls fell in love with the breakfast at the Pancake House and my mother and I absolutely loved the view of the ocean from the balcony. All in all, this is a definite 'do over,' and I highly recommend others to visit the Best Western on the Beach!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 October 2011

The last week of September, 2011, my wife and I traveled from Louisville, Kentucky to Gulf Shores, Alabama for a few days of relaxation and good food. Having been born and raised on the Gulf Coast, we both miss the particular culture and natural beauty of the region and enjoy returning from time to time.

From their website, which is well-done and accurate, we selected the Best Western on the Beach for our lodging. Reading some of the Tripadviosr reviews we were a bit apprehensive but after speaking with relatives in the area before reserving our room, some of our concerns were assuaged. This property has been in the process of upgrading for some time and the troubling issues cited in the reviews have been addressed in most of the units. It should also be noted that hotel accommoations on the beach are rare, as most sites are condominiums, many privately owned units not available for rent.

Upon arrival, we were impressed with the courtesy of the desk clerk and her successful efforts to secure our room about one hour earlier than the stated check-in time. We found the room to be recently renovated, evidence of fresh paint work everywhere and, on the ceilings and walls, apparent work resulting in slightly mismatched surface textures. The room was simple in decor, almost austere, but clean, comfortable, and spacious in the sleeping/kitchenette area, though slightly less commodious in the bath. By hotel standards the water pressure in the shower was adequate and the bathroom was clean; otherwise it was small and not laid out in the fashion we come to expect in hotels. All in all, the bathroom was cramped but sufficient for one occupant at a time. The kitchenette was equipped with what appeared to be new cabinets and fixtures. This area was equipped with a fridge, a microwave, a stainless steel sink, stovetop burners, and a coffeemaker. There was more than enough cabinet and counter space for suitably meeting the needs of guests staying briefly and primarily eating out. The provided silverware and dinnerware were also more than adequate for at least two guests and additional pieces may be obtained from housekeeping as needed. The bed was comfortable with crisp sheets and generous pillows. Desk space and drawer space was as one might expect in a typical chain operation. The real treat was the access to a private balcony through a door at the end of the room opposite the entrance to the room. From this balcony, my wife and I enjoyed spectacular views of the waves, the sky, gulls, sugar sand beaches, and occasionally even dolphins. The balcony isn't large but there is more enough space for sveral adults to stretch out out weary legs while sitting in any of the three chairs provided.

From standing in our second floor room to wading in the warm waves of the gulf was a two minute jaunt, with easy access to both stairs and elevators that exited virtually onto the beach. On the way down, there are vending machines for ice and well stocked snack and soft drink dispensers.

The onsite restaurant is a fine spot for breakfast in particular (lots of yummy pancake and waffle varieties) and lunch as well, but dinner isn't served. The bright cheery eatery offers a view of the beach from all tables . . . a GREAT view from those tables nearest the floor to ceiling glass walls on the south side. Servers are most friendly, attentive, and accommodating. The indoor pool is in a separate building but is only steps away from all rooms. The outdoor pool is enhanced by a man-made rock feature that creates a cave-like nook at one end. It appears to be equipped to send waters cascading down like a waterfall but that feature wasn't in operation when we visited.

Perhaps the most attractive aspect of this hotel is it's location, with shops, diners, pubs, live-entertainment and the beach all within very easy walking distance. I won't review those venues here but may offer separate reviews for them as time goes by.

Based on our simple but clean and perfectly adequate room, the overall friendliness of the hotel and diner staff, the exceptional views from beachfront balconies, and the superb location, I would return to this hotel without hesitation. I almost typed "reservation" rather than "hesitation" but realized that, in fact, one must have reservations!

Room Tip: Specify gulfview and inquire as to whether the room has been recently updated.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DrMike83158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, Virginia
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 September 2011

You really can't beat the location but the hotel left plenty to be desired. The carpet in room was damp to the touch the entire three days. The room smelled of mildew the entire time. Being allergic to mildew this did not make for restful sleep or a comfortable stay. There is shelf over sink and you can't get over sink to wash face without hitting head and making mess. Because I didn't go through the hotel and therefore pay more for the room (used travel site), we ended up with the room that looked out to a blank wall because the indoor pool is in separate building in front parking lot. Because of our view of the wall the room felt closterphobic. The outdoor pool on beach side was freezing even in heat of day. The hot tub was the temperature the pool should have been. When getting free coffee and tea in morning the hot water was brown coming out of the machine. So we passd on both coffee and tea.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank MsMarty2345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange Beach
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 September 2011

Rather run down and musty ,Absolutely no security here AT all, during the MusicFest there were people sleeping in the halls that were obviously not registered there. Our vehicle was towed because management "didnt see our parking permit" even though we had been there for 4 days, no one seemed to realize it was a registered guests vehicle, nor did they double check the plates...they just had it towed...then the owner flatly refused to accept any responsibility...
Total cost for 4 days? 1400 for the rooms, 250 for the towing.
Don't stay here.

Room Tip: Look for another Hotel
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  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
14 Thank vocal_local
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary,
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 September 2011

Everything was in need of renovation on the 3-story side. The kitchenette didn't have any glassware, plates or cutlery...only a couple of pots, which we thought was useless unless you wanted to stir with your hands. There was however, a coffee pot and coffee in the room.

The beds were comfortable and clean, but the HUGE pillows put a kink in your neck... they had to be at least 8 or 9 inches thick.

The stairwells had no fire doors at all, and the fire hoses were replaced by extinguishers. Not that helpful in a bad situation.

On a positive note, all the staff were pleasant and helpful. The breakfast restaurant was very good with fast service and looked out toward the beautiful white sand beach. There is also and indoor, heated pool and an outdoor one in front of the restaurant.

All in all, we enjoyed our stay there. The view made everything seem petty to complain about, but listed them for the benefit of other travelers.

Room Tip: Ask for an oceanside room, the other side looks over the parking lot.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Vivian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 September 2011

There was a hurricane battering the gulf coast this Labor Day weekend. Common sense should dictate and reasonable people would understand a cancellation, even if it was a few hours after the 48 hour cancellation deadline. Not Mr. Bobby Thompson, No Sir. He stuck by his guns, come hell or high water and refused all cancellations without penalty of one nights lodging cost. I guess he expected me to come, hurricane or no hurricane.
Business must be real poor and it should get worse if this kind of attitude continues.
Owner or not, Best Western should not be proud of Mr. Bobby Thompson. He certainly does not reflect the type or personality of the owners in the Best Western commercial.

Stayed September 2011, travelled as a couple
Helpful?
12 Thank REDRULS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western On The Beach

Property: Best Western On The Beach
Address: 337 East Beach Boulevard, PO Box 481, Gulf Shores, AL 36542
Phone Number:
Region: United States > Alabama > Gulf Shores
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Gulf Shores
#3 Romantic Hotel in Gulf Shores
#5 Family Hotel in Gulf Shores
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western On The Beach 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western On The Beach Hotel Gulf Shores
Gulf Shores Best Western
Best Western Gulf Shores

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