Although our room was clean...Wifi didn't work in our room, the bathroom vent didn't work, and we were overcharged $30.00 for our room after being told we were getting a discount because my husband is a deputy sheriff. We spoke with the front desk and tried to get the matter resolved before leaving but was told by the front desk clerk, after she acknowledged we were overcharged, that there was nothing she could do about it because she was the only one there and the manager and/or owner could not be reached. I have yet to get a response from them regarding this after several attempts to reach them by phone and sending an email.
- Official Description (provided by the hotel):
- Key West Inn of Hamilton is a new 2008 property, nicest hotel for 100 miles at the same rate as the run-downs. We re the only hotel on US 78 / I-22 in a 150 miles span. Family owned by local folks with a good standing in the community. We offer spacious, clean rooms & wide parking. ... more less
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