It’s a good thing I don’t take my GPS instructions too seriously, because it took me to an empty field where the Holiday Inn Birmingham-Hoover was supposed to be. Fortunately, I looked around and spotted the hotel entrance.
My check-in at the hotel was efficient enough, the desk clerk was polite but not really friendly. I was not welcomed or recognized as a Platinum member but that’s okay. I know sometimes desk clerks can get overwhelmed.
I was however, upgraded to a lovely spacious suite. It was a true suite (a separate bedroom with a door that closed) and was very quiet. The temperature for each room was separately controlled. There is a mini-fridge and microwave at the “bar” area, but it didn’t have a sink so I think it was more of a staging area for microwaveable food. The TV had a good selection of channels and the internet was sufficiently fast.
The bed was amazingly comfortable, but the pillows which were labeled firm and soft, were all the same. I would have really enjoyed a soft pillow and I know my neck would have appreciated it. Had I stayed more than one night I would have requested a softer pillow and I’m sure they would have gladly accommodated my request – they seem like a hotel that understands customer service.
The bathroom was huge, and had two sinks with the traditional Bath & Body amenities (coconut lime verbena. I think this fragrance has run its course. Isn’t it time for a change IHG?) It was interesting to see a full set of amenities for both sinks, a nice touch for a family staying in the suite. Water pressure in the shower was great and bathroom lighting was excellent. Everything in the room was very clean and fresh. Kudos to the housekeeping staff.
This hotel is near a shopping mall and lots of restaurants, but none within walking distance so after a long day I decided not to go out for dinner and just ordered a snack at the bar. The food was okay but nothing special. It seemed like the kind of appetizers purchased at a wholesale club. It was prepared just fine though, so I had no complaints. There were some very interesting characters at the bar who definitely spiced up an otherwise drab evening. (A side note here: I had seen on the website something about a “manager’s reception” each evening, but heard or saw nothing about it while I was having dinner at the bar. When I checked out the next morning I asked and found out later that there was complimentary wine and beer. It wasn’t mentioned when I checked in so I didn’t know to ask the bartender.)
Overall, I give this property a two-thumbs up. It was a good stay and I will absolutely consider it on my next business trip. It is a credit to the IHG chain.
- Official Description (provided by the hotel):
- Enjoy a visit at our 112 new appointed hotel in suburban Hoover, Alabama, close to Riverchase Galleria, one of the largest shopping malls in the Southeast. Enjoy a convenient yet quiet location in Riverchase, a planned business and condominium community on the I-65 corridor to Birmingham, close to corporate offices such as Baxter and Blue Cross Blue Shield. Golfers can choose from a variety of Birmingham courses including Oxmoor, a 54-hole championship caliber course on the Robert Trent Jones Trail. Bring the kids to Alabama Splash Adventures, a family-oriented theme park west of Birmingham. Visit Barber Motorsports, home of North American Porsche Driving School and Barber Vintage Motorcross Museum. All our rooms feature microwaves, refridgerators and coffee makers, WiFi, and flat-screen TVs with premium cable and HD. Refresh in the indoor swimming pool or enjoy a workout in the fitness center. We offer a full service restaurant and bar with daily specials. Need meeting space? we have over 3000 square feet of flexiable meeting space for accomodate any size group. ... more less
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- Also Known As:
- Holiday Inn Birmingham-Hoover Hotel Hoover