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“Nice, well located, but AC way too noisy”

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Hampton Inn & Suites Birmingham-Hoover-Galleria
Ranked #2 of 9 Hotels in Hoover
Certificate of Excellence
Reviewed 7 May 2014

This property has a LOT going for it. Lobby area is stunning. Easy access to many local feature, especially the Galleria Mall! Location gives the possibility that these rooms COULD be quiet. However, since Birmingham is HOT in summer, we would probably have to stay elsewhere then. The AC units are way, way too loud. In early May, we just cooled down the room, then turned off the unit. Of course, that wouldn't work in summer, nor in winter if heat were needed. This is an expensive item to fix, so....

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank msreduch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this reviewResponded 23 May 2014

Thank you for your recent review of our hotel. We certainly take pride in providing excellent service and quality and are always appreciative of the feedback we receive from guest. I have shared your comments with our team and we will be considering improvement options for the AC noise. Thank you again for styaing with us and I certainly hope you will stay with us again when you are back in our area.

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357 - 363 of 470 reviews

Reviewed 30 April 2014

I got wonderful service from Will on check-in. There were tornadoes moving into the area and he had pre-printed instruction sheets for guests. He also carefully explained the Internet log-in procedure, introduced himself and his colleague behind the desk, and gave me an extra Gold member treat on check-in. The hotel is set back on a hill behind a deli and a Starbucks. It’s across the street from a Chick-Fil-A.

Room Tip: I was in 410. It was super-quiet. The only noise I heard was a trash truck emptying a dumpster behin...
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  • Stayed: April 2014, travelled on business
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Thank professordoctormom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this reviewResponded 23 May 2014

Thank you for your recent review of our hotel. We certainly take pride in providing excellent service and quality and are always appreciative of the feedback we receive from guest. I have shared your comments with our team . Thank you again for styaing with us and I certainly hope you will stay with us again when you are back in our area.

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Reviewed 25 April 2014

This hotel is in a great location whether on business or pleasure, close to restaurant, shopping, golf, sporting events, etc. The staff was great even though the only time we needed them was at check in and checkout. The breakfast was much better than you would think you would get and the managers social hour was outstanding.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hampton
Thank Bman140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this reviewResponded 28 April 2014

Thank you for your reecent review of our hotel. We appreciate your comments and look forward to your next stay with us!

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Reviewed 12 April 2014

Great handling of our reservations. Great breakfast. Nice common area where parents can hang out. All the great comfortable Hampton beds, courteous staff. Close to everything. We would definitely stay here again for Vulcan Cup. It did feel a little pricey. But everything was great.

  • Stayed: March 2014, travelled on business
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Thank monamimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this reviewResponded 15 April 2014

Thank you for your review of our hotel. Guest feedback is very important to us and we appreciate the feedback we receive, Thank you for staying with us and we look forward to your next stay with us.

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Reviewed 9 April 2014 via mobile

The hotel is very nice and modern. The staff is courteous and friendly. The rooms are ample for your needs. A typical Hampton inn. The breakfast area was great. Food was good. The hotel has ample meeting rooms and a ballroom for wedding etc. The pool was nice to have since I was traveling with my niece and nephew--beware that the water is ice cold...Employees Sherry and Will are willing to go the extra mile for a guest. The hotel is located next to the Hoover-Galleria and minutes and The Summit Shopping Center. Overall, a great stay! I'll definitely be back when I'm in the Hoover area!

Stayed: April 2014
1  Thank globaljetsetter1980
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BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this reviewResponded 11 April 2014

Thank you for your review of our hotel. We appreciate your feedback and will certainly address the pool temperature issue with our maintendnace director. Thank you for staying with us and we look forward to your next stay with us.

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Reviewed 8 April 2014

Wonderful weekend with friends staying at the Hampton Inn in Hoover, AL. Close to shopping, movies, great restaurants.... Also, had the chance to give back a little as we participated in the Alabama Kidney Foundations walk-a-thon. Go team!!

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hampton
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this reviewResponded 11 April 2014

Thank you for your review of our hotel. We appreciate your comments and look forward to your next stay with us.

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Reviewed 23 March 2014

We stayed at the Hoover Galleria Hampton Inn and Suites travelling through to Gulf Shores. The hotel was beautiful, clean and comfortable. The staff was friendly and available. The hot tub was nice, warm and clean. Our room was comfortable as were the beds. No one had any issues finding something good to eat for breakfast. I would definitely stay here again

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank lorlilu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this reviewResponded 29 March 2014

Thank you for your recent review of our hotel. We pride ourselves in providing excellent service and product and always are gladd to receive feedback such as yours as it reassures us that we are delivering what our valued guest expect from us. Thank you again and we look forward to your next stay with us.

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Additional Information about Hampton Inn & Suites Birmingham-Hoover-Galleria

Address: 4520 Galleria Blvd, Hoover, AL 35244-5304
Phone Number:
Region: United States > Alabama > Hoover
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hoover
#3 Business Hotel in Hoover
#4 Romantic Hotel in Hoover
Price Range: £80 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham-Hoover-Galleria 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Opening August 2007. ... more   less 
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Also Known As:
Hampton Inn & Suites Birmingham-Hoover-Galleria Hotel Hoover
Hampton Inn And Suites Birmingham-Hoover-Galleria
Hampton Inn Hoover
Hoover Hampton Inn

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