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“The Westin Huntsville” 5 of 5 bubbles
Review of The Westin Huntsville

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The Westin Huntsville
Ranked #15 of 53 Hotels in Huntsville
GreenLeadersSilver level
Bowling Green, Kentucky
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The Westin Huntsville”
5 of 5 bubbles Reviewed 21 August 2014

The Westin Huntsville provided as tremendous guest experience for my business trip. The hotel was clean, the rooms were immaculate, and the service was always friendly. The hotel was all-around first-class.

If I were to ever stay in Huntsville again, this would be the only hotel I would stay at.

Room Tip: Any of the rooms are great. The bathrooms, which are usually an afterthought, was one of my favorit...
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  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Houston H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosia S, Manager at The Westin Huntsville, responded to this review, 1 September 2014
What a joy to hear that you loved our hotel and had a pleasant stay. We will share your comments with our staff members. There is no greater motivation than to know that we are delighting our guests with our facility and services. Thank you!
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428 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
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Pascagoula
Level Contributor
117 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 13 August 2014 via mobile

I recently had a last minute, overnight business stay that I wasn't looking forward to, but this hotel made it so much easier to handle. Great location with a Main Street type open-air shopping mall complete with several upscale shops and restaurants...and carousel on the lake. Beautifully manicured grounds with spacious and well appointed rooms. Quick elevators, easy access conference rooms, and and nice bar and grill. And those great beds with the perfect pillows...really would liked to have packed them to return home with! If in Huntsville, check out this place...sure to please.

Stayed August 2014, travelled on business
Helpful?
2 Thank PascagoulaRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosia S, Manager at The Westin Huntsville, responded to this review, 1 September 2014
What a wonderful review! We are honored to be recognized on so many levels. We are truly delighted that your stay was relaxing and refreshing. Thank you for sharing your stay experiences that will help other travelers when coming to Huntsville. Many thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawrenceburg, Tennessee
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

My husband and I went for a night to celebrate our anniversary. They upgraded us to a suite for no extra charge. The staff was very polite and helpful! The room was fantastic. It was very clean and in a great location. We will definitely be back!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Torriiee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosia S, Manager at The Westin Huntsville, responded to this review, 1 September 2014
Many thanks for your great review. We are thrilled to hear that you like the hotel and find it convenient due to proximity to the Space and Rocket Center. Thank you for your feedback about great cleanliness and security features. We appreciate your feedback about front desk and restaurant services. We will use your feedback for our staff development. We are looking forward to your next trips. Thank you for your loyalty to the SPG program.
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fort walton beach
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

I stayed here on two separate nights over the past week while delivering and picking up my son from Aviation Challenge at the Space and Rocket Center. The proximity to the Space and Rocket center is great...it's about 7 minutes down the road. The hotel is very clean and secure. A room key is need to access the rooms and they were very clean and quiet with ample space, coffee maker, safe, and great beds. The location at Bridge street is awesome. The Monaco Theatre (moves) is right next door and on the weekend there is live music along the mall, so even if you are not into shopping, the ambience is great. There are many restaurants to choose from.

The first night i stayed there, the front desk staff was amazing and very accommodating, finding my SPG number and offering a choice of free items for the Gold membership. The second time the front desk was not nearly as good and I had to ask for the wifi password later on. No big deal, but interesting how it wasn't consistent. The same thing happened with the breakfast, but thankfully for the better. The first time, the service was awful. We waited forever for our food unit the manager finally stepped in and rectified whatever had gone wrong. He did give us a 20% discount for the trouble. The second time I was there, the service at breakfast was outstanding! Very efficient and smooth. So, I would definitely stay there again.

Room Tip: ask for a view of the lake
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sbfortwaltonbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosia S, Manager at The Westin Huntsville, responded to this review, 4 August 2014
Thank you for taking the time to share your stay experiences. Your kind words mean a lot, and we pay special attention to your feedback since your are our loyal SPG Gold member. We know that you travel a lot and quickly can determine great service and comment on hotel features. We are very happy to hear that you have rated us at 5-stars. It is wonderful to know that the location of the hotel suited you well. Indeed, we are in proximity to the main attraction in the area, the Space and Rocket Center. Thank you for pointing out your room cleanliness and also our security features. We are grateful for the feedback about front desk and breakfast areas. We are going to look into these matters and provide additional training to our associates, so they can provide more consistent services. Again, thank you for your wonderful comments that will influence other travelers coming to Huntsville. We are looking forward to your future stays with us.
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Huntsville, Alabama
Level Contributor
86 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Excellent location in outdoor shopping Mall Bridge St., beautiful complex and hotel. Rooms rather small, but clean and nice. A bigger chair would be nice to relax. Walls were a bit thin, but bearable. Breakfast was excellent and personnel serving friendly. Get the breakfast package. Spa next to hotel, very relaxing and reasonable price. Indoor/outdoor pool. Perfect place for a mini-vacation near restaurants and movies. Pedi-cabs available at Bridge St if needed. Fun place to stay. Get a room facing the back with lake and Bridge St. view if your staying a few days. Check it out first to make sure your not looking down on the bare roof or A.C unit. Cleaning staff was good about respecting your privacy and accommodating.

Otherwise, the only negative- during late night check in, the staff seemed rushed and not very personable. I expected more from a Westin but maybe our timing was wrong. Manager was nice and apologetic for one incident. In spite of that, I would stay again and recommend.

Room Tip: Get a room facing the lake and Bridge St. shopping mall. 4th or 5th floor. View rooms first so your...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank roadhound1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosia S, Manager at The Westin Huntsville, responded to this review, 29 July 2014
We would like to thank you for your kind words and great review. We are thrilled to hear that you liked the hotel and that your last stay was relaxing and comfortable. We will share your review with other staff members. Again, thank you for your feedback which provides valuable information for those travelling to Huntsville. Greetings from the entire Westin Huntsville Team!
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Atlanta, Georgia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

Hosted a business roundtable discussion at this hotel and could not have selected a better property. The banquets and front desk staff were extremely helpful and accomodating. Awesome pool and workout facility (super clean and lots of machines). My only complaint (albeit a small one) is that the room walls are a little thin. Other than that, I had a great stay!

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SpeedyGonzalez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosia S, Manager at The Westin Huntsville, responded to this review, 29 July 2014
We would like to thank you for your superb review. You made our staff very happy by sharing great feedback about your stay. We are pleased to hear that the business roundtable discussion was a success. We are also glad that you have also found time to enjoy the pool area, as well as the Westin WorkOut Fitness Studio. Many thanks again for complimenting our associates for their efforts.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

Hotel was nice, the house keeping staff could have been better; front desk staff very courtesy. Hotel food was ok for the price. Location was in a good area, lots of shopping and restaurants near by. Security for this hotel was good.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank anthonyljohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosia S, Manager at The Westin Huntsville, responded to this review, 29 July 2014
We would like to thank you for your excellent review. It is great to know that your family trip went well and that you had a great stay at the Westin Huntsville. Thank you for sharing your feedback with us and other travelers. We will see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Huntsville

Property: The Westin Huntsville
Address: 6800 Governors West NW, Huntsville, AL 35806-3202
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Huntsville
#12 Romantic Hotel in Huntsville
#13 Business Hotel in Huntsville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Huntsville 4*
Number of rooms: 210
Official Description (provided by the hotel):
The Westin Huntsville blends sophistication, elegance, and classic southern hospitality with the unique surroundings of Bridge Street Town Centre. ... more   less 
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Also Known As:
The Westin Huntsville Hotel Huntsville
Huntsville Westin

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