I was so amazed with the guest service receptionist ADRENA BENNETT, that I was compelled to write about her responsiveness and attentiveness to the guest. She is magnificent and whatever training she has received, Marriott should model their corporation's standard based off of her actions. I was greeted with an enthusiastic smile, she thanked me for choosing their hotel, she thanked me for being an elite member, she began to relay the layout of the hotel, and offer to provide information on the local restaurants.
I have stayed at a few different Marriott's in Huntsville and have never received the red carpet greeting from the receptionist, as I did with Adrena. I would definitely recommend this hotel to others based off of my experience thus far.
My room has a separate area for the shower, the king size room did not have a tub. The room also has a microwave and small frigerator. The room looked and smelled refreshed.
I do not see any restaurants within walking distance, however, there is a limited menu at the bar.
I enjoyed everything and will recommend this hotel to others. The person who checked me out asked, if I enjoyed my stay and if I received my receipt under the door. He also said that they will look forward to seeing me in the future.
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- Also Known As:
- Springhill Suites Huntsville Downtown Hotel Huntsville