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“Last Minute Business Trip”

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DoubleTree Suites by Hilton Huntsville-South
Ranked #12 of 53 Hotels in Huntsville
Houston, AL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Last Minute Business Trip”
Reviewed 7 April 2014

I had to find a hotel at the last minute on a trip to Huntsville, AL. I needed a place that was convenient to NASA-MSFC and Doubletree was available, nearby with easy access to one of the main gates, and had a reasonable price.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula E, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review, 8 April 2014
Thank you so much for your feedback. We appreciate it when our guests take the time to let us know how their stay was at the DoubleTree. We are glad to hear that our hotel was convenient for your needs. Thank you for taking the time to share your comments. We know that you have many choices when traveling and we are very glad you chose us. Sincerely, Paula Evans, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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599 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • Any
English first
New Orleans, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2014

DoubleTree has a very nice resort. The rooms are clean, the meeting rooms are great for every business agenda, the service is great, and every staff member was professional and courteous. I would recommend this facility as a great place to stay for personal and business visits. Thanks for a relaxing stay.

  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula E, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review, 8 April 2014
We appreciate your kind review. Thank you for noting your positive comments regarding the overall cleanliness of the hotel and the friendly service you received from our staff. It was very nice of you to take the time to share your comments. Also thank you for the positive feedback on both the comfort and location of our hotel for both personal and business trips. We hope to see you again in the future. Sincerely, Paula Evans, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2014

This DoubleTree is convenient to where I need to travel, with that said, let's just say that convenience is about all that it has to offer me. The constant turnover of staff is indicative of a greater problem. I was overcharged for this stay and although the charge was taken off, the front desk manager wanted to argue about the rate. If you are traveling on business bring an extension cord, because power outlets are few. I asked for a medium rare steak from the restaurant and it was raw. It was not a good cut, so, well. I will not say anymore. Some Double Tree's have set a standard that this one cannot fulfill.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula E, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review, 8 April 2014
The feedback you provided will help us improve our service and product for the future. We encourage our guests to let us know if there are any problems with their stay so that we may address the situation immediately. We take seriously the feedback that you provide and I assure you we are investigating your concerns. We appreciate your taking the time to share your experience. Sincerely, Paula Evans, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Georgia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 March 2014

Stayed here two nights for a business meeting. The overall experience was great, used the hotel dining as well as some dining options a short walk across the street. Room was clean and quiet and all the needs of typical business travelers.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank tcomm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula E, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review, 8 April 2014
I was happy to read your response and see that you had an enjoyable stay during your recent business trip to our area and that our location met your needs. Thank you for taking the opportunity to utilize the amenities that our hotel has to offer. It was nice of you to take the time to share your comments. Thank you for your business. We hope you’ll visit us again soon. Sincerely, Paula Evans, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tuscaloosa, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

My stay was excellent until check out when I found that $25 a day had been added as a pending charge against my credit card as well as an additional night when it should have been split. My roommate was charged for a full night rather than a split. Be sure to check your bill before you leave to make any corrections or receive clarification on charges.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula E, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review, 8 April 2014
Thank you so much for your valuable feedback. I do apologize for the inconvenience you incurred at our hotel. We strive for excellence in customer service and it is reviews like yours that help us correct any inconsistencies. Thank you for contacting us directly and giving us the chance to correct the charges to your account. I hope that you afford us a future opportunity to regain your trust, the next time you visit Huntsville. Sincerely, Paula Evans, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kimberly, United States
1 review
Reviewed 19 March 2014

The entire staff were extremely friendly and helpful. Nice hotel, room and amenities. Room and common areas were clean, neat and orderly. Good location for those conducting business on the base. sufficient parking with nearby eating and shopping.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula E, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review, 8 April 2014
We are pleased our location was convenient for your visit to base with and that you found our hotel a great place to stay. Thank you for taking the opportunity to utilize some of the amenities that our hotel has to offer. It is our pleasure to provide you with clean, attentive and friendly service. We are flattered by your kind review. We hope you’ll visit us again soon. Sincerely, Paula Evans, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, United States
1 review
Reviewed 14 March 2014

We had a great time at the Hunstville, AL DoubleTree Hotel. The hotel staff was nice and we had a great time in the bar and restaurant. I would highly recommend this to anyone travelling on business or pleasure.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula E, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review, 8 April 2014
I was happy to read your response and see that you had a great stay during your recent trip to our area. Thank you for taking the time to share your comments regarding our restaurant and lounge. The next time you are in the hotel please give me the opportunity to meet you and personally thank you for your kind review. Sincerely, Paula Evans, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Huntsville-South

Property: DoubleTree Suites by Hilton Huntsville-South
Address: 6000 Memorial Pkwy SW, Huntsville, AL 35802-2277
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 53 Hotels in Huntsville
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree Suites by Hilton Huntsville-South 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
Our Huntsville, AL hotel is located just off Memorial Parkway South, close to Redstone Arsenal as well as restaurants, shops and popular attractions. The DoubleTree Suites Huntsville South offers many amenities including our spacious two-room suites with private living area and sofa bed, large outdoor swimming pool, fitness center, business center and our convenient on-site restaurant. ... more   less 
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