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“I was not disgusted by the hotel but was not impressed...”

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Days Inn & Suites Huntsville
Ranked #35 of 53 Hotels in Huntsville
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194 reviews from our community

Traveller rating
    37
    53
    46
    26
    32
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69
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52
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Stafford, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 July 2013 via mobile

No one at front desk when we arrived. Had to call "hello" several times before anyone came. Rooms were clean and spacious. Bed was hard as sleeping on the ground! Pillows were flat. Breakfast was a joke. Not enough room. Two tables for entire hotel. Line for waffle maker was long, as it was about all there was to eat. Dry bread for toast, or mini bagels that the toaster burned were other choices. There were 3 pieces of fruit available. Luckily, there is an Ihop just down the street. Glad we only needed a place to crash while traveling.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod P, Front Office Manager at Days Inn & Suites Huntsville, responded to this review, 25 November 2013
Dear Danie,

Our hotel management group would like to apologize for not being able to reach your complete satisfaction during your stay at our hotel. And thank you so much for using your valuable time just to share your experience of stay at our hotel. This will really help us improve our faults to make customer's stay better here in future.
Thank you so much for your time once again.

Front Office Manager
DaysInn & Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wabash, Indiana
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2013

We originally had a 4 night reservation at this hotel, arrived late the first night and as we walked down the first floor hallway it smelled of cigarette smoke, we thought the property was smoke free. Overall our room was filthy. Stained carpet, desk chair and sofa. Food crumbs around base of bed, water in the bathtub and the quarry tile bathroom floor was dirty. Next morning the breakfast bar offered 2 brown bananas as the only fruit (front desk told me there was apple and orange juice...), not much to feed a toddler. Looked outside at the pool and there was broken glass outside the door to get to the pool. We had a busy toddler with us and could not stay there a minute longer. Our reservation was through Travelocity, I called them and explained why we could not stay in this facility, they attempted to contact the hotel and had difficulty. Another person in our party happened to be in the lobby area at that time and said the phone was ringing but the person manning the desk was too involved playing on their cell phone. Fortunately we found another hotel nearby that met our needs perfectly, we could allow the child to play, it was clean, food bars offered a nice variety with different fresh fruits available. I would not recommend this hotel to stay at with kids, I know I would never consider staying there again. Looking at the other reviews, I can't imagine that we stayed at the same hotel...did an employee or family member of employee write such "fabulous" reviews??

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HorseMom05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod P, Front Office Manager at Days Inn & Suites Huntsville, responded to this review, 26 November 2013
Dear HorseMom05,

I am sorry that your experience at our hotel was not as you expected, however our hotel is not completely smoke free because we have some smoking rooms on the bottom floor but the top floor is smoke free. We are sorry that the breakfast room's space was not enough for your family members and unfotunately there is nothing we could do about the space. But our sincere appologies about the broken glass by the pool, we should have taken care of that and made sure everything was okay. And with due respect, the reviews that we get are directly form our customers like hrs and they are not written by any of our staff or the people we know. Once again our hotel management team appologizes for not being able to make you happy over the period of your stay at our hotel.

Front Office manager,
DaysInn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Huntsville hotels

Riverview
1 review
Reviewed 27 May 2013

The location was convenient to the city and attractions, and overall the hotel was clean. As far as the room, the bed was stiff and uncomfortable and the jacuzzi jets were barely noticeable. We recieved two mid sized towels and only one large towel. After showering, it was apparent that the mirror had not been cleaned because the last people in the room had wrote messages on the mirror. The drink machines had no drinks, except for Diet pepsi which had expired months ago. It was ok for the one night we needed a room but it sure wasnt very comfortable

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod P, Front Office Manager at Days Inn & Suites Huntsville, responded to this review, 27 November 2013
Dear Sharon B,

We apologize that your stay at our hotel was not completely satisfactory. Next time we will make sure everything in the room is clean and we will make sure we have plenty of drinks in the vending machine and i will definitely put out the words for the uncomfortable mattress. We really hope you would come back again and visit us so we can show you the progress and we would also like to make sure you leave happy from our hotel. Once again we are sorry that we failed to reach your expectations while you were staying at or hotel.

Front Office Manager,
DaysInn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 May 2013

This is a very clean hotel and the staff are the friendliest I have encountered. We have stayed at this hotel several times while visiting family and always enjoy the accommodations and welcoming feeling. It is very quiet and peaceful because it is set away from the roadway.

This hotel is not easy to find because it is behind businesses on the main road. Depending on which direction you are coming from the signs for the hotel cannot be seen until you have past the entrance road. It sits down in a "valley" behind a Burger King. It is close to shopping (next to Target and a mini mall) and plenty of places to eat.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod P, Front Office Manager at Days Inn & Suites Huntsville, responded to this review, 27 November 2013
Dear Lea B,

Thank you so much for taking your time to write us the reviews regarding your stay at our hotel. We really appreciate it and it is always our pleasure to have you in our hotel. Thank you so much for choosing our hotel as your accommodation every time you are around this area. That really means a lot and encourages us to do even better in future. Looking forward to seeing you again.

Front Office Manager,
DaysInn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Huntsville

Property: Days Inn & Suites Huntsville
Address: 1145 McMurtrie Dr NW, Huntsville, AL 35806-1778
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 53 Hotels in Huntsville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Huntsville 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Days Inn Huntsville
Huntsville Days Inn

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