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“loved the bed in rm 109” 5 of 5 bubbles
Review of Quality Inn & Suites Huntsville

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Quality Inn & Suites Huntsville
Ranked #23 of 53 Hotels in Huntsville
Dothan, Alabama
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“loved the bed in rm 109”
5 of 5 bubbles Reviewed 10 November 2013

we stayed here and had a wonderful night sleep,got up to a hot breakfast in the eating area,plenty to see and do around the hotel,super target across the street, walmart next door,really enjoyed our stay. there is also a fridge and microwave in the room!!Very quiet!!!

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sherrieyates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW PLUS R, General Manager at Quality Inn & Suites Huntsville, responded to this review, 16 November 2013
thank you mrs. yates your compliments really mean so much to our staff and the hotel. hope you spread the good words around which is the marketing tool out that once again thank you and hope you have a great weekend.
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182 reviews from our community

Traveller rating
    70
    58
    28
    15
    11
See reviews for
64
30
14
52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Huntsville, Alabama, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 9 November 2013

Terrible stay, Room and breakfast was rotten. One person was on duty the two day stay. She ran the front desk and did the breakfast. Obviously cost cutting measures were in place!. I have stayed at this location many times and experienced NO problems until this year. This BW appeared to be under new ownership or management. I will not stay there again.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Dale C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW PLUS R, Front Office Manager at Quality Inn & Suites Huntsville, responded to this review, 10 November 2013
hey mr. dale i see you were not at all happy with your stay, and yes staffing should not affect any aspects off the hotel, which you did. the day the day you had stayed with us it was a slow day and extra staff was not needed as usual, but sorry once again to hear that. if you could give us another chance to serve you in the furture and i promise we would not fail on your next. i would also be glad to go extra distance to make your stay happy. once again sorry.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 November 2013

Excellent accommodations. Very good breakfast. Excellent staff, particularly the front desk. Great location - close to many restaurants and very accessable to the Space Center. Would recommend to all for business or pleasure.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 578jeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW PLUS R, Front Office Manager at Quality Inn & Suites Huntsville, responded to this review, 10 November 2013
thank you for taking your time to fill out the survey. your words are exactly what other guests tell us all the time. its very convenient. thank you
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Monterey, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 October 2013

I chose this hotel partly because of the many good reviews that it had. Unfortunately I can't give one. The first room we were given, the bathroom had not been properly cleaned so we asked for a different one, which they nicely let us do. The second room was cleaner but the water was turned off to the toilet. It turned out that the toilet would run if the water was left on. Since I am an experienced plumber that was not a big issue for me but most people would have had to call the desk to fix it. I also had to get my keys reprogrammed after every use causing lots of inconvenience. The staff apologized for everything but made no offers for any discounts. Last but not least the breakfast was a disappointment. They did have nice beds though....

  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MPEMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW PLUS R, Manager at Quality Inn & Suites Huntsville, responded to this review, 28 October 2013
hey mr. MJ i am really sorry to hear that your stay with us was not a great one. i would like to apoligize for the problems and can assure you that these problems will not happen again and that the issues about the toilet were taken care off upon your check. our rooms keys has a magnetic sensetive stripe which deactivates when come in contact with cell phones, credit cards and anything with magnetic stripes on it, and thats why we have a key card holder to protect the keys from getting deactivatted. again i would like to give us another change of serving you in the future and i can assure you off a perfect stay and can work something out for you while your in town if you can just give us another chance.
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Blacklick
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 September 2013

The hotel was very close to the Navy base. Our son retired from 20 years in the Navy. It was very clean and the staff were very friendly and helpful.. We would stay there again. It was a great experience since we were never in Huntsville before.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank fritzOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW PLUS R, Manager at Quality Inn & Suites Huntsville, responded to this review, 17 September 2013
congrats to your son on his retirement from the navy, and thank you for staying with us and here at best western we are always making sure are guests feel same way you did upon your stay, and my staff feels great when we share thoughts from our guests with them. thank you and would be gald to se you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 11 September 2013

The hotel staff were outstanding and the location was wonderful. It was only a short drive to NASA. I have to have a min 200 characters but I'm not verbose. What else can I say but the staff were outstanding. I wish the breakfasts were better but that is what BW offers in all their hotels.

  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank SKRUSING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW PLUS R, Manager at Quality Inn & Suites Huntsville, responded to this review, 17 September 2013
thank you mr. skrusing for visting the rocket city off Huntsville and especially staying with the best western rocket city and we are glad that you enjoyed your stay at out hotel and our city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
paris, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 August 2013

Great stay & good breakfast. Reasonable price. Plenty of parking. Good area felt comfortable walking around. Staff friendly and helpful, just what you expect from Best Western. Wired & wireless high speed in rooms. Lots of close restaurants, Wal-mart, Sam's Club, Costco, Harbor freight on and on. Lots of up scale stores. Shop till you drop if your into that. University Ave is 6 lanes wide and stores on both sides. As you might guess at least 1 university on it, never paid much attention. Rosie's Cantina is on other side of parking and it is POPULAR!!! Year after year long lines and lots of cars Handy drive to VonBraun Center. Guess about 10 minutes depending on traffic. Traffic bad week days around 5 to 6P Bottom line is: I have stayed here for several years and plan to come back in 2014

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwrocketcity, Manager at Quality Inn & Suites Huntsville, responded to this review, 20 August 2013
it was very good to hear that you liked our nice town off huntsville, al we love it here as well. thank you for responding to tripadvisor and talking time out from your busy schedule which we really do appreciate. it makes our entire staff feel good when our guests have a very nice comfortable stay .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Huntsville

Property: Quality Inn & Suites Huntsville
Address: 6200 Torok Cir, Huntsville, AL 35806 (Formerly BEST WESTERN PLUS Rocket City Inn & Suites)
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Huntsville
#11 Romantic Hotel in Huntsville
#20 Business Hotel in Huntsville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Huntsville 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Rocket City Inn And Suites
Best Western Plus Rocket City Hotel Huntsville
Best Western Huntsville
Huntsville Best Western

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