This hotel is shady and will take your money without caring. I had my rehearsal dinner here and the food was horrible, the management team is rude and they will take your money. I have reported them to the Better Business Bureau at least twice and they have not responded. I reported them to Guest Services and they have not resolved the issue. It has been over 3 months and I am still trying to resolve a payment issue with them. If you are planning to have guest come from out of town, I would recommend that you stay somewhere else.
The food that we originally tasted was not the same food at the rehearsal dinner, and they changed chefs without notifying us. They said that we would get a room for free if we booked 10 rooms(which we did) but they still charged us. They are very shady in their bushiness practices, and don't let the Director of Catering do anything related to weddings.
- Official Description (provided by the hotel):
- Welcome to the Hilton Garden Inn Huntsville/Space Center hotel, conveniently located off Interstate 565 and less than one mile from the U.S. Space & Rocket Center, Huntsville Botanical Gardens, the University of Alabama-Huntsville and the main gate to Redstone Arsenal. Business travelers will enjoy our Huntsville hotel being close to Cummings Research Park as well as a variety of shopping and dining options at Bridge Street Town Center. Companies with offices near our hotel include Boeing, Telcordia, Lockheed Martin, Raytheon and Northrop Grumman. This hotel has two event rooms totaling 1,150 sq. ft. that can be divided for smaller functions. Hold a meeting for 10 potential clients in our Apollo Boardroom or a reception for 90 guests in our Saturn Room. Ask our banquet staff for catering suggestions. Select from 101 guest rooms and suites, featuring two queen-sized beds or one king-sized adjustable Garden Sleep System(R) bed. Each room is furnished with a TV, a microwave, coffeemaker, and refrigerator. Stay connected to family and colleagues via complimentary WiFi. Order evening room service or dine at the Great American Grill restaurant. Unwind with a drink from the Pavilion Lounge on the patio or a workout in the pool or fitness center. ... more less
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- Also Known As:
- Hilton Garden Inn Huntsville/Space Hotel Huntsville
- Hilton Huntsville
- Huntsville Hilton