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“A solid hotel at a fair price”

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Hilton Garden Inn Huntsville/Space Center
Ranked #8 of 53 Hotels in Huntsville
Certificate of Excellence
Baltimore, United States
2 reviews
“A solid hotel at a fair price”
Reviewed 18 December 2013

I stay here for business as it is probably the best hotel that we can get at the government rate. It was under renovations this time but usually its very nice and the staff is helpful and friendly. The hotel is a little dated but that is why they are getting renovated.

  • Stayed December 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stanton T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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558 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Greek first
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  • Any
English first
New Orleans, LA, United States
Level Contributor
6 reviews
3 hotel reviews
Reviewed 14 December 2013

Stay away! I am a Hilton hhonors member (Diamond and Gold) so I do stay frequently at hilton properties. This one is bottom of the barrel. Granted it was under renovation while I stayed, but still it gives no excuse for dirty bathroom (body hair), leaking shower, dirty carpet and top it all, live bugs crawling in my bed! (ok so it's not cockroach only ladybug but still I hate the idea something crawling on me when I am sleeping).

  • Stayed December 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Weilin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senatobia, MS, United States
1 review
Reviewed 13 December 2013

The hotel staff was kind, but the hotel was under renovation and we should have been told about that before our arrival. Also, we had booked smoking rooms and was informed of a policy change AFTER we checked in. These kind of surprises should be very rare in the hotel industry and our experience makes us feel that we were taken advantage of. Otherwise, this was a nice place to stay.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mommyofthree
Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 November 2013

Upon arrival into Huntsville, we got lost. I called the hotel and they gave me exact directions. The lobby was very clean and have cookies out. The room was great! Very clean and was a perfect size. My family of 4 had plenty of room. My only issue was housekeeping took our used towels and didn't replace them. Desk staff was very helpful and friendly. Their "store" had just about anything anyone would want. The prices at the "store" were rather high though. We picked up my son from Space Camp and it was just across the road. If we go back to Huntsville, I will stay here again!

  • Stayed November 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mommyofthree_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, AL, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 November 2013

Desk staff (evening and morning) were not knowledgeable about the area, they could give no reccommendations for places to see, eat or get fuel. They were not at all friendly or outgoing, all we can say is they were there! Hotel is in a very remote location with no facilities nearby.

  • Stayed November 2013, travelled with family
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Adele A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
1 review
Reviewed 6 November 2013

I recently traveled to Huntsville for a hockey tournament. Hilton offer a great deal on pricing. The service and staff was excellent, and the breakfast was suitable for my athletic diet. I couldn't have had a better hotel experience.

  • Stayed October 2013, travelled on business
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Helpful?
Thank n h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
huntsville
1 review
Reviewed 4 November 2013

This hotel is shady and will take your money without caring. I had my rehearsal dinner here and the food was horrible, the management team is rude and they will take your money. I have reported them to the Better Business Bureau at least twice and they have not responded. I reported them to Guest Services and they have not resolved the issue. It has been over 3 months and I am still trying to resolve a payment issue with them. If you are planning to have guest come from out of town, I would recommend that you stay somewhere else.

The food that we originally tasted was not the same food at the rehearsal dinner, and they changed chefs without notifying us. They said that we would get a room for free if we booked 10 rooms(which we did) but they still charged us. They are very shady in their bushiness practices, and don't let the Director of Catering do anything related to weddings.

  • Stayed August 2013, travelled with family
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Helpful?
Thank maria p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Huntsville/Space Center

Property: Hilton Garden Inn Huntsville/Space Center
Address: 4801 Governors House Drive, Huntsville, AL 35805
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Huntsville
#10 Business Hotel in Huntsville
#12 Family Hotel in Huntsville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Huntsville/Space Center 3*
Number of rooms: 101
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Huntsville/Space Center hotel, conveniently located off Interstate 565 and less than one mile from the U.S. Space & Rocket Center, Huntsville Botanical Gardens, the University of Alabama-Huntsville and the main gate to Redstone Arsenal. Business travelers will enjoy our Huntsville hotel being close to Cummings Research Park as well as a variety of shopping and dining options at Bridge Street Town Center. Companies with offices near our hotel include Boeing, Telcordia, Lockheed Martin, Raytheon and Northrop Grumman. This hotel has two event rooms totaling 1,150 sq. ft. that can be divided for smaller functions. Hold a meeting for 10 potential clients in our Apollo Boardroom or a reception for 90 guests in our Saturn Room. Ask our banquet staff for catering suggestions. Select from 101 guest rooms and suites, featuring two queen-sized beds or one king-sized adjustable Garden Sleep System(R) bed. Each room is furnished with a TV, a microwave, coffeemaker, and refrigerator. Stay connected to family and colleagues via complimentary WiFi. Order evening room service or dine at the Great American Grill restaurant. Unwind with a drink from the Pavilion Lounge on the patio or a workout in the pool or fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Huntsville/Space Hotel Huntsville
Hilton Huntsville
Huntsville Hilton

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