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“Love Ms Wanda”

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Hilton Garden Inn Huntsville/Space Center
Ranked #7 of 53 Hotels in Huntsville
Certificate of Excellence
Reviewed 26 August 2014

We had to be in Huntsville for a softball tournament and our stay was great. It just so happened to be my birthday. My daughter mentioned it to the server in the restaurant, Ms. Wanda and she made my breakfast special. Thanks for a great stay, just wished we could have gotten that extra hour for a late checkout!!. Ms Wanda was excellent and the rooms and hotel were extra clean. Will stay here again for the next tournament.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank lvyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 4 September 2014

We appreciate your feedback concerning your recent stay with us. We were glad we exceeded your expectations. I will share with our staff and especially Ms. Wanda the wonderful comments about her making your birthday special. We hope to see you again next year on your birthday.

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426 - 432 of 642 reviews

Reviewed 24 August 2014

This is one of the friendliest, most professional hotels Ive ever stayed on my travels. Its a little off the beaten path, but definitely close enough to the interstate to get on it within a few minutes. The guy behind the breakfast grille is an expert with omelets. Jessica, who helped serve breakfast is probably the friendliest member of any hotel staff I ever ran into. The other lady working with her was also very professional and in many instances would anticipate your needs. Both of them were outstanding. I recommend this place....super clean, extremely friendly and a good value for the dollar.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Stonefly55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 4 September 2014

Thank you for taking time to give such a great review of our hotel and restaurant staff. I have shared your comments to our restaurant staff and we are glad we exceeded your expectations. We hope to see you again if your travels brings you back to Huntsville.

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Reviewed 22 August 2014

This hotel was nicely maintained, however, I asked for a non-smoking room and my room smelled strongly of cigarettes. This is the reason for the average rating. The hotel was full, so I could not get another room. The whole hotel is supposed to be non- smoking. The breakfast was quite nice, as was the service. Free wifi was a plus. Overall, I would probably choose this hotel again the next time I'm in Huntsville on business.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 4 September 2014

Thank you for your comments. We appreciate your feedback and your comments are valued. I apologize for the issue in your room and we look forward to serving you on your future visit to our property.

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Reviewed 18 August 2014

I have stayed here for two independent nights, each time front desk was super nice, welcoming and helpful. When I was checking in they knew that I had a package delivered, during the checkout they helped me out with my receipt data (my country requires special data on the invoice).

Rooms are very pleasant, spacious and clean. Parking is free, wifi is good.

I will definitely stay here when next time in Huntsville.

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Paula_Januszkiewicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 4 September 2014

I am delighted that your stay with us exceeded your expectations. I will pass on your compliments to our front desk staff. We look forward in serving you again when you are in our area.

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Reviewed 18 August 2014 via mobile

Overall I enjoyed my stay at the hotel, though they had problems with their computers all weekend leaving me without a bill when I left. I passed on the breakfast buffet which seemed overpriced at $10.99, but is probably targeted at those in the defense industry on expense accounts. Also, the rooms are a little noisy.


I like the location, very close to the Space Museum and Redstone, but easy to get down town to the Von Braun center as well.


Would stay there again.

Stayed: August 2014
1  Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 4 September 2014

I want to personally thank you for reviewing our hotel on Trip Advisor. I apologize our computers were down during your recent stay with us and you did not get a receipt under your door. We appreciate your feedback and looking forward to future visits

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Reviewed 17 August 2014

I stayed here for 12 nights on business. You would think the responsiveness from both he just front desk staff and house keeping would be excellent, sadly the answer is No.
My stay started with getting into a room then finding out the closet was broken. The maintenance person could not fix it so they found another room. You would think that they would have looked over to make sure that there was no problem with but I was mistaken my second room had a damaged AC unit and a leaking bathtub faucet.12 days of stay and 0 fixes to the faucet. The front desk staff said that maintenance would look at it, that was a lie. The housekeepers had to hear it but did nothing. The front desk staff could not answer basic questions like do I get charged for receiving long distance phone calls. I asked the night before I was to leave ifi could checkout late they said check in the morning. So I had to wake up 6 hrs later to ask a second time. Then to cap it off I could get a receipt of bill because there system was down. Verrry poor service!!

Room Tip: Don't stay here choose another hotel.
See more room tips
  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Alex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 4 September 2014

We apologize you were not satisfied during your stay at our property.We appreciate you taking the time to share your experience. We value your comments and your comments will be used for improvements in the future. We look forward in serving you again when you are in the Huntsville area..

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Reviewed 13 August 2014

The most customer friendly staff I have encountered in years. The facility had been recently renovated and the amenities are excellent. The gym was excellent. Breakfast buffet cost $10 but well worth the cost with exceptional service. I hope the brand continues to succeed.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Toni R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 4 September 2014

I am delighted your stay with us exceeded your expectations.I look forward in sharing your comments to our staff. We hope to see you again when you are in our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Huntsville/Space Center

Address: 4801 Governors House Drive, Huntsville, AL 35805
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Huntsville
#10 Business Hotel in Huntsville
#11 Family Hotel in Huntsville
Price Range: £74 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Huntsville/Space Center 3*
Number of rooms: 101
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Huntsville/Space Center hotel, conveniently located off Interstate 565 and less than one mile from the U.S. Space & Rocket Center, Huntsville Botanical Gardens, the University of Alabama-Huntsville and the main gate to Redstone Arsenal. Business travelers will enjoy our Huntsville hotel being close to Cummings Research Park as well as a variety of shopping and dining options at Bridge Street Town Center. Companies with offices near our hotel include Boeing, Telcordia, Lockheed Martin, Raytheon and Northrop Grumman. This hotel has two event rooms totaling 1,150 sq. ft. that can be divided for smaller functions. Hold a meeting for 10 potential clients in our Apollo Boardroom or a reception for 90 guests in our Saturn Room. Ask our banquet staff for catering suggestions. Select from 101 guest rooms and suites, featuring two queen-sized beds or one king-sized adjustable Garden Sleep System(R) bed. Each room is furnished with a TV, a microwave, coffeemaker, and refrigerator. Stay connected to family and colleagues via complimentary WiFi. Order evening room service or dine at the Great American Grill restaurant. Unwind with a drink from the Pavilion Lounge on the patio or a workout in the pool or fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Huntsville/Space Hotel Huntsville
Hilton Huntsville
Huntsville Hilton

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