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“New hotel is an excellent value for weekend traveler” 5 of 5 bubbles
Review of TownePlace Suites Huntsville

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TownePlace Suites Huntsville
Ranked #29 of 53 Hotels in Huntsville
Orlando, Florida
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“New hotel is an excellent value for weekend traveler”
5 of 5 bubbles Reviewed 30 April 2014

The hotel lobby was open and friendly. Check-in staff were friendly. Full Marriott breakfast. The room was large and bed was very comfortable. Large-screen TV could be seen from the desk or bed. Bathroom was large and the whole room was clean. We would stay there again when we return to Huntsville!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad L, General Manager at TownePlace Suites Huntsville, responded to this review, 30 June 2014
I am so glad to hear you enjoyed your stay at TownePlace Suites Huntsville! Come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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95 reviews from our community

Traveller rating
    40
    28
    14
    9
    4
See reviews for
33
9
8
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Fayetteville, North Carolina
Level Contributor
101 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

I had had a horrible experience at a hotel I had stayed at the night before checking into this Marriott & not only did they make my check in easy & fast but they also sent off my receipts to my company for me & hand delivered them to my room when they were done!!! This was by far going above & beyond. Marriott's are my favorite, as I am an Elite Member & always enjoy staying with them no matter what state. Thank you Huntsville for going another extra mile.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Calandria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad L, General Manager at TownePlace Suites Huntsville, responded to this review, 30 June 2014
Thank you for the kind words about your stay at TownePlace Suites Huntsville! We appreciate your loyalty to Marriott as an Elite Member and if there is anything I can do for you please don't hesitate to contact me. Have a great week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 27 March 2014 via mobile

My family of four stayed at this hotel while visiting relatives in Huntsville. We had one of the two bedroom suites which was comfortable enough. Location was good and was within walking distance of shopping and eateries.

The staff was friendly provided extra towels and coffee.

Breakfast ended at 9 during the week which tended to be a bit early with teenagers.

Nothing outstanding yet nothing bad. I considered it a good value for the money.

Stayed March 2014
Helpful?
Thank Dphillips2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad L, General Manager at TownePlace Suites Huntsville, responded to this review, 30 June 2014
I am glad to hear you enjoyed your stay at TownePlace Suites Huntsville! I hope that you will join us again the next time you are in Huntsville. Please let me know if I can be of any help in the future. Have a great week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
eastern US
Level Contributor
106 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 8 February 2014

I stayed at this hotel while in the area for business in Februrary 2014.

The first problem started at check in. They were overbooked, so they moved on of the people in my group to a nearby hotel. He paid the highest rate for his reservation, but had to walk to the other hotel on a cold, wet night. That was not good.

The internet was slow. At night it was so slow that it was unusable.

The breakfast room was small. In the morning it was very crowded and hard to find a place to sit. The breakfast itself was nothing special, but adequate I guess.

The room was small - certainly not a suite. There was a small kitchen which would be nice for an extended stay. The bathroom was small also.

Parking was free, and the hotel is close to a main road with plenty of restaurants.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank va_trailrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad L, General Manager at TownePlace Suites Huntsville, responded to this review, 9 February 2014
Hello, my name is Chad Larson and I am the General Manager of TownePlace Suites Huntsville. I apologize that we did not meet your expectations and for the inconvenience that was caused to your coworker. We do have several different room configurations available so perhaps one of our larger suites would be better suited for you in the future. Thank you again for providing us with your feedback as it is the most powerful tool we have for improvement.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ozark, Alabama
1 review
5 of 5 bubbles Reviewed 2 December 2013

We had a death in our family and needed a place for three families to stay during the week. TownePlace Suites in Huntsville, AL helped us book the suites needed.
They were helpful with all our needs.
All rooms were clean and comfortable everyday. Breakfast was a big help for our families especially those with small children.
We also appreciated the TownePlace Suites for giving us better rate because of our situation.
I would recommend them to anyone in the Huntsville area.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 240Bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RealLiving, General Manager at TownePlace Suites Huntsville, responded to this review, 16 December 2013
Thank you so much for the kind words. I am glad that we were able to make a difficult situation a little more comfortable for you. Our thoughts continue to be with you and your family during this time of loss.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Rucker, Alabama
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 19 September 2013

I think I'd rate this more like three and a half, but it was about what I expected. It was clean, both the room and the dining area used for breakfast. Coffee and other hot beverages available around the clock. Not much of a lobby, though I don't usually spend much time in a lobby anyway. One community computer which was mostly used by someone's child who didn't have much else to do. The kitchen in my suite was more than adequate for a longer stay, but the lack of drawers and cabinets could result in keeping some stuff in your suitcase or the nightstands. I liked the two way access to the closet in my room. Huge work area for those who have to conduct business from their rooms, but I didn't like the positioning of the TV which was difficult to view fully from the bed. I hate to sound lazy, but I didn't like the fact that the front door doesn't automatically open; a pain if you're carrying a load. The bed was extremely comfortable. The room itself was not that large, much of the space was taken by the larger than normal kitchen and work area. The price was good and access to and from the main drag (University Drive) was not as difficult as some visitors have reported. Good location for light shopping and walking distance to several restaurants. It was quiet, and I never felt like walking after hours (or jogging) would have placed me at any type of personal risk. I might consider staying here again if on business, it's on par and in proximity with other places I've stayed at in Huntsville at that price.

  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Robert O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RealLiving, General Manager at TownePlace Suites Huntsville, responded to this review, 23 September 2013
Thank you for your feedback on your stay at our property. I am glad to hear that everything was satisfactory. I do hope that you will join us again on your next trip to Huntsville. If there is anything I can do please don't hesitate to reach out to me!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 10 August 2013

To be fair, I ended up not staying here so I am sure there are some nice things about this place. As a Marriott Rewards member, I will completely displeased with the service I received upon arrival. We got in a little bit into the evening from a long trip so being tired, we just wanted a smooth check in. Apparently there was an issue since we used a promotional to book the room. In order to satisfy this, I needed a little help and got zero help and flexibility from the gentleman checking me in. What was most disturbing was how short the gentleman was with me with my child being there witnessing this. I just had to walk out on the last piece alone more so than the reservation issue. My child and I had to discuss service and having stayed at many Marriott's before, he picked up on the issue quickly. So we went down the street to the Fairfield where everything was taken care of swiftly and all was well. All it takes is one person to make or break a situation when it regards service and Towneplace blew it. Kudos to Fairfield for making it all well and a good nights rest as a result (separate review).

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Thetravelertoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RealLiving, General Manager at TownePlace Suites Huntsville, responded to this review, 12 August 2013
Thank you for your feedback. I am sorry to hear that you had such a bad experience with my property. If you could contact me personally at tpshuntsville@lbaproperties.com I would like to get some more information from you as far as what happened. This is not the experience that I want for my guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Huntsville

Property: TownePlace Suites Huntsville
Address: 1125 McMurtrie Dr NW, Huntsville, AL 35806-1778
Region: United States > Alabama > Huntsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 53 Hotels in Huntsville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Huntsville 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
The Huntsville TownePlace Suites hotel in Alabama is in a convenient location to Cummings Research Park, downtown Huntsville, Redstone Arsenal and the Marshall Spaceflight Center. The U.S. Space and Rocket Center is a short drive away. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Huntsville Hotel Huntsville
Huntsville Towneplace Suites

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