Very friendly staff, and very clean rooms. The breakfast is absolutely wonderful, with many choices, including healthy ones! The bed was very comfortable, and I love the fact that the duvet is washed between customers! The bathroom is very clean and Neutrogena products are stocked. The only slightly negative thing I found - the coffee pot was stored in the bathroom with the cups, etc. I wish it had been stored out in the room. Flush the toilet - toilet lid raised - germs are atomized into the air - germs on the coffee pot, cups, and everything else in the bathroom!