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“Very nice”

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Hampton Inn & Suites Lanett/I-85
Ranked #1 of 3 Hotels in Lanett
Certificate of Excellence
St. Paul, United States
1 review
“Very nice”
4 of 5 bubbles Reviewed 13 February 2014

Rooms were clean and the hotel was conveniently located for us; price was very reasonable. A light supper (ex: lasagna, wine/beer) was offered on M-Th evenings which was helpful since not much in the way of restaurants nearby.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carolyn S C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonLanett, Director of Sales at Hampton Inn & Suites Lanett/I-85, responded to this review, 17 February 2014
Dear Carolyn,

Thank you very much for your review of the hotel. The hotel and it's associates take pride in going above and beyond especially with the evening social and customer service. We are happy that you enjoyed your stay and look forward to hosting you in the future!

Thank You,

Katie Griffin
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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357 reviews from our community

Traveller rating
    248
    66
    21
    9
    13
See reviews for
129
64
24
108
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Korean first
  • Spanish first
  • Any
English first
WestPoint, United States
1 review
5 of 5 bubbles Reviewed 28 January 2014

Didn't expect this level of quality so close to the Alabama Line! You wont find a single thing to complain about. The Breakfast is amazing. This is no continental breakfast. Is a full breakfast that changes each morning. So many options. So clean, so friendly.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonLanett, General Manager at Hampton Inn & Suites Lanett/I-85, responded to this review, 3 February 2014
Dear Paul C

Thank you for taking the time to write a review in regards to your recent stay at our hotel. As the manager, it is always great when a guest enjoys their stay. On behalf of the entire team, thank you for staying with us and we hope to see you again soon.

Sincerely,
Patti Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
michigan, usa
Level Contributor
76 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

Stayed here on an overnight visit to the area. This hotel appears to be relatively new and was very nice. A top notch Hampton Inn located in an area that is not too populated. There was not much around the hotel except another hotel. It appeared this hotel was geared towards business people who are involved with the area industries, but we as leisure travelers were treated well. A very nice place to stay.

Stayed January 2014, travelled with family
Helpful?
Thank ldwheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonLanett, General Manager at Hampton Inn & Suites Lanett/I-85, responded to this review, 3 February 2014
Dear Idwheels,

Thank you for writing a review about our hotel. We are very pleased that you enjoyed your stay. We hope that the next time you are in our area that you and your family will once again, come and stay with us.

Hospitably;

Patti Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, United States
2 reviews
3 of 5 bubbles Reviewed 3 January 2014

Normally I am very pleased with Hampton Inn and stay there multiple times per year. This hotel was the most disappointing of any Hampton Inn I have ever selected. There were cigarette butts behind the tv table and was dirty behind the tv. The walls were scuffed up and it appeared that the hotel had attempted to repair some of the scuffs but touch up paint was not quite the same color. There was a used cough drop or candy stuck to the flat sheet on the bed. There were what appeared to be bleached spots on the hallway carpets. The air/heat did not work properly overnight. The mattresses in this hotel were not very comfortable as well. This hotel is not very old but is not being maintained to the quality expected of Hampton Inn nor the price you are required to pay. The breakfast area and common areas are in good shape. Overall, if this hotel was my first impression of Hampton Inn, I would not stay at Hampton Inn.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, S.C., United States
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 27 December 2013

My husband and I stayed here while visiting family in the area. We are very satisfied with our stay. The breakfast bar was amazing and the lady Kathy was so friendly. We will be staying here in the future. The location so close to the interstate was good too.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Judith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonLanett, General Manager at Hampton Inn & Suites Lanett/I-85, responded to this review, 30 December 2013
Dear Ms. Judith S.

Thank you for the kind words regarding your stay with us. We are happy to know that you and your husband enjoyed your stay with us. We are glad you chose to stay with us. We look forward to seeing you soon.

Hospitably;

Patti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

I stay here often, 4 times a year for business. It is a really nice, new Hampton Inn. The staff is very friendly, rooms are great and the rates are reasonable. Every afternoon there are fresh baked cookies and usually a hospitality hour in the early evening serving beer and wine.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roostrdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulf Shores, AL
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 bubbles Reviewed 6 December 2013

My wife made my reservation for a recent rewards stay at this hotel. She innocently wrote in the online reservation something to the effect of "first floor and an upgrade is greatly appreciated." On my arrival, the desk clerk proceeded to try to extort additional points for an upgrade. That was bad, but was really awful was when she wanted extra points for a first floor room. I've been having trouble walking and was trying to minimize the distance. I didn't share this with her after she aggressively informed me "she knew what she was doing as she's been doing it this way for 13 years."

Service across the board was not good. Although there were but a few people at breakfast, a number of the dishes were empty at 6:30 AM. There was no spoon for the eggs and I didn't receive a statement under my door.

Although the property is relatively new, there was peeling wallpaper in my bathroom. One of the guests at breakfast commented the pool was ice cold. At least the bed and linens were the usual high quality found at Hampton Inn.

Next trip, I'll stay in LaGrange or the Auburn-Opelika area. That stretch of I-85 has too many options to have to put up with service like I saw in Lanett.

Room Tip: Stay in LaGrange or Auburn-Opelika
See more room tips
  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonLanett, General Manager at Hampton Inn & Suites Lanett/I-85, responded to this review, 9 December 2013
Dear Mike C.
We thank you for choosing our hotel for your recent trip. Reading your comments, it appears that we fell short of your expectations and for that, we sincerely apologize. We are accustomed to receiving very positive feedback from our guests and are disheartened that you did not experience the level of excellence you deserve. Please be assured that your concerns are taken quite seriously by our management team. We would also like to make this up to you on your next stay. If you could contact our hotel management, we would like to speak with you directly.
We do hope that you can give us another opportunity to regain your confidence in our hotel if your travels bring you to our area again.

Sincerely,
Patti Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Lanett/I-85

Property: Hampton Inn & Suites Lanett/I-85
Address: 4210 Phillips Road, Lanett, AL 36863
Phone Number:
Region: United States > Alabama > Lanett
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Lanett
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Lanett/I-85 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The city of Lanett is more than just an ideal stopover between Montgomery and Atlanta - it is a unique haven of small-town charm, historical sites, and high-octane thrills. The Hampton Inn® and Suites hotel in Lanett I-85 is located in the Greater Valley Area of Western Georgia and Eastern Alabama, offering easy access to the Interstate highway, West Point Lake, Auburn University and many local shops and restaurants. Make a splash at West Point Lake - with over 26,000 acres of water surface and 500 miles of shoreline, it's perfect for boating, swimming, fishing or just relaxing, and it's only minutes from our Lanett hotel. See even more picturesque natural retreats at Rocky Point Beach, Burnt Village Park and Amity Park. ... more   less 
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